리틀 이탈리아, 볼티모어의 카지노 호텔

“I made my reservation here a month ago. However, on the day of check-in, the front dest staff informed me that my reservation had been transferred to another location due to maintenance issues at the hotel, and the staff instructed me to go there. This was an extremely frustrating and unprofessional way to handle a situation, and it was the first time in my life that I had experienced such a thing. I asked to speak with her manager, but when I tried to call, the manager did not answer. I...