엘리콧 시티, 볼티모어의 가족 여행 호텔

“Definitely will be visiting if we have to travel again.”

“r [Manager Name], I am writing to express my disappointment regarding my recent stay at your property. While the staff member on duty was friendly and attempted to assist me, the overall experience did not meet the standard expected for the price point. Upon check-in, I found hair in the bedding of the first room. When I alerted the front desk, the staff member simply brushed the hair off and replaced the same duvet rather than changing the sheets. I later discovered more hair on the other...

“Confiable y comodidad”

“this property is the worst. horrible customer service. we had tickets to a concert next door to the hotel. the concert was cancelled 24 hours prior to the show. we had a saturday check in and i contacted them early friday afternoon, and this staff did not have the decency to refund us our money because it was not cancelled 48 hours prior. this is 2026, give the customer a deserved break. will never stay at this hotel again.”

“It was a wonderful stay. I will return!”

“Overall stay was pretty good. Clean, quiet rooms. Very aligned with what we expected. Staff were friendly. Open, spacious lobby good for getting work done. Breakfast was pretty good, too, although a little expensive, especially for a cup of coffee. Cons included that one of the elevators was broken during our entire stay. And the rooms are somewhat dated.”

“Nice service”

“Personale fantastico”