"I went to the Sonesta Hotel Baltimore Inner Harbor for the Army/Navy football game, and the hotel was a not too long of a walking distance to the stadium. The hotel was decorated in Army and Navy flags and banners, along with Christmas and holiday decorations. I have to say the people that work at the Sonesta Hotel Baltimore Inner Harbor were tremendous. Anything myself, or my family needed towels, help with key cards, etc, we were always quickly helped out. The bar/dining area was great. Good food, friendly service. On Saturday night the bar/dining area was packed with Army/Navy fans after the game. I could tell the workers were stressed as it was just a few people, and lot of customers. At one point a female employee got on the microphone and gave a speech saying how sorry she was for the slow service at the moment, but that they would get to everyone. After the speech the entire group gave a round of applause. It was a moment I will never forget. Army and Navy are all about selflessness, and that's what that moment represented. Everyone in that room that night was selfless, trying to do the best they can. It was my first time ever in Baltimore, and if I ever go back to the city again, I would stay at that hotel just based off of the amazing people that work there."