Find hotels near Lotte Mall Tay Ho, Hanoi from ₩33,409

"Amazing staff always very helpful room very clean "

"Great experience, spacious rooms, newly renovated hotel. "

"This place was very nice and quiet, but it’s away from downtown where we wanted to go lots of American food around the hotel unfortunately we wanted Asian food so we had to go very far to get it."

"Room is always clean. Staff are always there. friendly and very attentive. "

"Prompt and exceptional service, excellent amenities, luxurious standard rooms, incredible value. Two grocery stores located within the same building with wide selection of wares. Countless F&B options walking distance from the hotel and nice neighbourhood overall. "

"Check in hosts and concierge were great, the rooms were immaculate and the views of the neighbouring lake were fantastic. However service in the restaurant was extremely slow and disorganized. "

"Clean room, nice premise and good breakfast "

"Clean, spacious rooms with great amenities and access to the pool and bar upstairs."

"Quite the best hospitality of any hotel I have ever stayed at.The staff were amazing and truly welcoming, offering help and suggestions.They really made our stay special. The hotel is lovely with incredible views and is a calm oasis in a busy city. Breakfast buffet was delicious and varied.Special mention for Flower who was just wonderful, and Nicolas (also wonderful) who gave us his selection of foodie highlights to try, which was super helpful.Bartender (sorry didnt get his name) brought us cocktails on the roof in the rain.Honestly these folks know true hospitality!!"