โWhat an amazing hotel with beyond-excellent staff! They just opened a few months ago and the room is spotless. Wonderful breakfast spread and nice Thai food at the Thai restaurant for lunch or dinner (it is a Thai chain of hotels). The best part of the hotel is the most polite, accommodating, and friendly staff I have met! Do have a chat with concierge Nellie, she is super knowledgeable, speaks well and have the best customer service mindset any employer would be blessed to have.
Location...
โHighly recommended for families! We had plenty of room, a cozy living space, and a full kitchen. The staff were welcoming and offered help with storing our luggage. Weโll be back for sure. โ
โOur family of four stayed here comfortably. The apartment had everything we neededโfrom kitchen to soft towels to a super helpful front desk. We appreciated how quiet and safe it was at night. โ
โgreat location and great room. The staff were thoughtful , they prepared for me anniversary setting up in my room. I loved the stay here. They also have another propery named Westlake Pearl. I stayed both and I would give another reviewโ
โI needed a place just for one night from arriving late from Sapa and to catch a flight next morning. Finding a decent place for crashing out just serves the purpose. The room i stayed didnt have a window (no access to natural light) and smelled a bit funky. Pros were staffs were friendly. โ
โLoved the my stay over here. All the staff are very accomodating and pleasant. The apartment is very beautiful with all eminities and the view is an added advantageโค๏ธ Looking forward to comeback especially with my family.โ
"I needed a place just for one night from arriving late from Sapa and to catch a flight next morning. Finding a decent place for crashing out just serves the purpose. The room i stayed didnt have a window (no access to natural light) and smelled a bit funky. Pros were staffs were friendly. "
