Find hotels near West Lake, Hanoi from ₩27,219

"Stayed at the hotel for 4 nights. Want to start by saying all of the hotel staff were super friendly and were there to answer any questions which we had (very knowledgeable!). Room was very clean and spacious and the breakfast options were by far the best we had during our stay in Vietnam. They had a set buffet breakfast which changed daily but also a menu which you can order hot items from which was nice. The swimming pool was nice and clean with a shower in the room. The hotel was also perfectly situated - you are a short walk away into the main old quarter with lots of restaurants nearby. Would definitely stay here again!"

"Breakfast was good"

"We had a great stay at the Sheraton. After spending a few days in the Old Quarter, it was nice to get away from the hustle and bustle. We were well informed of the ongoing renovations and the resulting noise, but did not bother us at all. It's easy enough to catch a Grab taxi from the hotel. If possible, do have a meal at Hemispheres - an excellent way for us to wrap up our holiday. The breakfast buffet was phenomenal and your staff went above and beyond in their service. Thank you!"

"Staff were very welcoming, helpful and had good suggestions for things to do"

"We had a wonderful stay at the Royal Premium Hotel in Hanoi and would highly recommend it. The entire staff, including Da, was incredibly helpful and attentive, ensuring we felt well-supported throughout our visit. One of the standout features of this hotel is its location; it is perfectly situated in the heart of the Old Quarter and is only two blocks away from St. Joseph Cathedral. ​While the street outside is very busy and full of life, the hotel itself is a very clean and well-maintained retreat where the rooms are serviced every single day. We stayed in a room facing the back to a wall which was likely much quieter than those facing the front. Although there were some intermittent noises that could be a bit annoying depending on how soundly you sleep, the room was generally comfortable and tidy. ​The breakfast was another highlight of our stay, offering a great variety that always included fresh fruit as well as both Western and Asian style options. We particularly enjoyed having eggs prepared exactly to our liking. Additionally, the hotel provides laundry services and tour assistance in a very timely and professional manner, making the logistics of our trip much smoother."

"Extremely friendly and helpful staff, breakfast buffet was exceptional, and location was great. Nice stay"

"Clean room, professional staff, delicious breakfast, amazing gym , pool area, and golf driving range. Also enjoyed the location in Westlake. Just a few mins to old quarter but away from the crowds. "

"Good place stay. Just be aware of the 5% fee for credit cards."

"Possibly the best customer service I have ever received at a hotel which made the stay feel incredibly special! Would come back in a heartbeat - especially as the hotel is in the perfect location to experience Hanoi"