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"lovely staff and comfy room"

"This hotel is nicely located in the center of Lugano. Breakfast was wonderful! Our room was spotless, and it seemed quite new. The desk gave us an unexpected credit at their Mixology bar, which was a really helpful bonus. Would certainly recommend staying here!"

"Everything is perfect stay , breakfast, staff all good"

"Beautiful view from the hotel pool"

"The marketing does not do this place justice! From pictures online, I was skeptical, but the location and quality of this hotel was above my expectations. The room was nice, bed comfy and breakfast abundant! The entrance is hidden behind large plants as the hotel is tucked into a corner at the base of the funicular. No noise problem!"

"An absolutely amazing hotel, very friendly staff and a clean facility."

"Nice property with historic charm yet well maintained and clean. Staff was very friendly and helpful. Great location adjacent to train station and only a few minutes walk to city centre. "

"Was an issue, but I couldn't define adequately the reason. During the booking, I don't remember to have the option to change the age of my kid. I came early and alone to do the check in and receive the key. When we arrive late in the night, the booking was done for under 1 year old (she is 11) so just one bed was in the bedroom. They offer option to resolve and that's a good point, but the error could be in the website, or the hotel options. But definitively, the location was great to visit different and interesting areas of Lugano."

"Beautiful view very clean!!!"