Lugano, Canton of Ticino hotel rooms at the Swiss Quality Hotels

"No direct view of the lake, though very well located . Central to all shopping. The bathroom had no toiletries other than soap. Rooms were hot and AC did not work."

"Everything was perfect, as usual - I knew this Hotel from past visits - except the arrogant, unprofessional, unqualified receptionist at checkout who spoiled everything. I seriously consider returning at the risk of meeting this person again."

"Very good location with walking distance from center city and restaurants."

"Classy and close to the lake. "

"Nice hotel Very good deal"

"Room had everything I needed and access to washing machine and tumble dryer was super helpful. Bowls could have been a bit more bowly, they were more for pasta than for cereal. The stand out item was the faff to check in which required going to the other side of town to pay the tax part of check in before getting a code for the lock safe. The check in person was super friendly but the automated emails didn't facilitate two way interaction to see if the check in faff was actually necessary. Still, it was clean and comfortable and now I know the deal I would probably stay there again. Also close to a couple of nice local bars and coffee shops"

"Breakfest was great and the location is wonderfull.Staff was very friendly and helpfull with everything"

"Conveniently located, very nice room and staff were so helpful and sweet. Would definitely stay here again! "

"Love this hotel and already planning to book for next year! Highly recommend it. Beautiful hotel"