"This hotel was special from the moment we arrived, 5 mins before the lunch buffet closed. We were invited to leave our luggage, enjoy the food and check in after. Once refreshed we were introduced to Katerina, a lovely Scottish lady who lives in Crete and has all the information you need to make the most of the hotel and this magical island. We were lucky to be given upgrades to ground floor suites (515 and 517) and they were superb, spacious and extra touches like towel animals and complimentary minibar made our stay (for a family wedding) very special indeed.
The hotel is perfect for families and never felt crowded. There were plenty of sunbeds and its selection of pools kept all ages happy. We thought the food was very good for a hotel of this size, particularly breakfast and the lovely salad bar. The à la carte Greek restaurant is located on the waters edge and is excellent though we were less impresssd by the Asian restaurant.
Chania is a beautiful Venetian town with a huge selection of restaurants and narrow streets to wander through. It’s a shame the hotel is just a little too far out to make frequent visits practical. The bus leaves from the stop outside the hotel (once an hour in our experience), takes 40 mins and costs €2.80 per adult each way. A taxi takes 20 mins and costs €30 each way or €50 for a larger minivan for our party of 4 adults and a baby.
For a relaxing hotel-based family holiday this hotel is hard to beat, I’d love to return!"