실내 수영장, 2 개의 야외 수영장, 수영장 파라솔

켄지 클럽 악달 메디나 올 인클루시브 여행 후기

5 out of 5
켄지 클럽 악달 메디나 올 인클루시브
Avenue Mohamed VI Zone de l Agdal, Marrakech

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 457개" "
평점 8 - 좋아요. 1003개 이용 후기 중 366개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 104개" "
평점 4 - 별로예요. 1003개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 32개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Kwanghyun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 2월에 1박 숙박함

10/10 - 훌륭해요

YANNICK MICHEL MARIE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tout le personnel est très accueillant, l'hôtel est vraiment très agréable et très propre. Bravo à toute l'équipe de cuisine car tout est vraiment très bon et très bien présenté.
2024년 3월에 7박 숙박함
답변 제공: Kenzi club Agdal Medina 님, 2024년 3월 26일
Chers clients,Nous vous remercions sincèrement pour vos aimables mots ! Nous sommes ravis d'apprendre que vous avez apprécié votre séjour parmi nous et que notre personnel a contribué à rendre votre expérience mémorable. Votre satisfaction est notre priorité absolue, et nous transmettrons vos éloges à toute notre équipe, en particulier à notre équipe de cuisine, qui travaille sans relâche pour offrir des plats délicieux et magnifiquement présentés.Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt pour une autre expérience agréable à notre hôtel.Cordialement,

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
mmm
2024년 3월에 5박 숙박함
답변 제공: Kenzi club Agdal Medina 님, 2024년 3월 29일
Cher Mr FournierNous sommes ravis de savoir que vous avez passé des vacances satisfaisantes parmi nous !Nous sommes impatients de vous accueillir à nouveau pour une expérience tout aussi merveilleuse voire meilleurs lors de votre prochaine visite.

10/10 - 훌륭해요

Jean

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un séjour magnifique. Tout est parfait : le personnel, la restauration, les équipements, l'animation. Le cadre est superbe. Une expérience à renouveler !
2024년 2월에 7박 숙박함
답변 제공: Kenzi club Agdal Medina 님, 2024년 3월 15일
Cher MrNous sommes ravis de lire votre commentaire positif et de savoir que vous avez passé un séjour magnifique au Kenzi club Adgal Médina .Votre satisfaction est notre plus grande récompense et nous sommes enchantés que vous ayez apprécié tous les aspects de votre expérience parmi nous.Nous serions ravis de vous accueillir à nouveau à pour une expérience tout aussi agréable, voire meilleure, lors de votre prochain séjour.N'hésitez pas à nous contacter si vous avez des demandes spéciales ou si nous pouvons vous aider de quelque manière que ce soit.Encore une fois, merci pour vos aimables paroles et nous espérons vous revoir très bientôt parmi nous !Cordialement,

10/10 - 훌륭해요

norbert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Kenzi club Agdal Medina 님, 2024년 3월 26일
Cher Mr Nous vous remercions infiniment d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez passé un excellent séjour parmi nousNous espérons avoir le plaisir de vous accueillir à nouveau à l'avenir, et nous ferons de notre mieux pour rendre votre prochain séjour encore plus agréable.

10/10 - 훌륭해요

Tanya

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, would recommend. Felt looked after by the staff. Great choice of food, plenty of sports and entertainment to keep you occupied if you need it. Pools are great. Really enjoyable vacation :)
2024년 2월에 4박 숙박함
답변 제공: Kenzi club Agdal Medina 님, 2024년 2월 8일
Dear Mme Thank you for your kind words! We're thrilled to hear that you had a great time at our hotel and that you felt well taken care of by our staff. It's wonderful to know that you enjoyed the variety of food options, sports activities, and entertainment available to you. We're glad you found our pools to be great as well. We hope to welcome you back for another enjoyable vacation in the future!

10/10 - 훌륭해요

David

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
2023년 12월에 7박 숙박함

10/10 - 훌륭해요

Mahmoud

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

Stéphane

2023년 12월에 3박 숙박함
답변 제공: Kenzi club Agdal Medina 님, 2024년 3월 15일
Cher Mr Nous sommes ravis de lire que vous avez passé des vacances satisfaisantes parmi nous !Nous sommes impatients de vous accueillir à nouveau pour une expérience tout aussi merveilleuse lors de votre prochaine visite.

10/10 - 훌륭해요

Ibrahima

2023년 12월에 4박 숙박함

8/10 - 좋아요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Andy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Au top
Très bon séjour, très bien reçus
2023년 12월에 3박 숙박함
답변 제공: Kenzi club Agdal Medina 님, 2023년 12월 21일
Cher client , Nous nous réjouissons de savoir que vous avez apprécié nos services. Nous espérons vous revoir très bientôt.

8/10 - 좋아요

Fozia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Ok opphold i kenzi
Oppholdet var greit og ok. Det de må bli bedre på er følgende : nattklubben er for barn .det bør ikke være barn etter kl 21 der. Maten bør også varriere mye mer. Blir lei samme mat i en uke .
2023년 12월에 7박 숙박함
답변 제공: Kenzi club Agdal Medina 님, 2023년 12월 21일
Cher Mme Merci pour votre retour . ça nous aide énormément a améliorer la qualité de nos services . Sachez que vos remarques serons prises en compte .Nous espérons vous revoir très bientôt

10/10 - 훌륭해요

Chaïma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 5박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 12월 13일
Bonjour Mme Chaima,Nous vous remercions pour ce très bon retour que vous avez pris soin de partager.Au plaisir de vous recevoir parmi nous une autre fois pour un nouveau agréable séjour.

10/10 - 훌륭해요

Allison

2023년 3월에 3박 숙박함

10/10 - 훌륭해요

Olabisi

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What can I say? We didn’t really need to leave the hotel as everything we needed was present. From the warm welcome on arrival (after missing our initial flight) and being served delicious Morocco’s tea, to being taken to our room on a caddy with our luggage, to having our room upgraded, every member of staff we came in contact with greeted us with a smile, the list is endless! Our 9 month old baby got most of the love of I’m honest from everyone stopping to play and talk to her at every opportunity. The restaurant where all meals were served felt like we had gone to a fancy dinner each time, food selection was awesome too, even as a picky eater that I am. Staff in the restaurant were polite, pleasant and always on hand for any assistance- you never needed to wait at all to be waited on! Ayman my guy ready supplying the drinks with smiles! Then there’s the O-Spa…. Amazing! Did the Hamman and Massage with Vushe (hope I spelt it right) and I slept like a baby afterwards, with the best glowing skin! The Animation crew at the bar by the swimming pools were very fun and entertaining, got us involved in a Masterchef competition on best Tangine lol Make use of the hotel shuttle service to the market square which is also a bonus. I will not hesitate to rebook here on my return to Marrakech- Thank You to the entire team!
2023년 11월에 3박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 12월 8일
Dear Client,We are delighted to hear that you enjoyed your visit and that our animation team met your expectations. Your positive comments are truly appreciated and serve as motivation for our team to continue delivering exceptional service.We appreciate your feedback and hope that you will give us another opportunity to provide you with a more enjoyable stay in the future.

10/10 - 훌륭해요

SANDRINE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comme toujours rien à redire, je connais cet hôtel depuis son ouverture.
2023년 11월에 2박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 12월 4일
Chère Mme Sandrine,Votre retour nous va droit au cœur, nous sommes heureux que les prestations et le personnel du Kenzi Club Agdal Medina étaient à la hauteur de vos attentes. Au plaisir de vous recevoir parmi nous. Bien à vous.

10/10 - 훌륭해요

Mike

단체 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great option for a stay in Marrakesh. There are a few things that could improve: why have a “cold” pool?, why not have the ability to get small cash denominations at the front desk? Why not have more friendly staff at the front desk? Why not have bars open in the afternoon? (Other than the pool bar)
2023년 11월에 2박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 11월 29일
Dear Mike,Thank you for taking the time to share your feedback regarding your recent experience at our hotel, the Kenzi Club Agdal Medina. Please be assured that we take your remarks very seriously, and we will thoroughly investigate each issue you raised to prevent any recurrence in the future. Your feedback is invaluable in helping us identify areas where we can improve and enhance our guests' experience.

6/10 - 괜찮아요

Harvey

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Communication with staff is terrible. Asked to have two rooms together or on the same floor due to having young babies and a pregnant wife. Had us well away from our family. Changed room the next day and told us the room will be ready at 3pm. Gave them til 4pm. Chased it up - nothing. Didn’t get the room until 6pm after going to reception and being told it will be 5 mins/10mins/15mins continuously for 2 hours. Poor start to holiday. Wine/spirits seem very watered down/weak. Had numerous drinks/cocktails and didn’t feel a thing until I drank some of my own duty free spirits. Beer is the safest option as it’s from tap or bottled.
2023년 11월에 5박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 11월 29일
Dear Harvey,Thank you for sharing your honest feedback about your stay at the resort. We're genuinely sorry to hear that your experience did not meet your expectations, and we appreciate your detailed observations.Your happiness and comfort are of utmost importance to us, and we continuously work towards improving our services and facilities to exceed your expectations. We appreciate your feedback and value your loyalty.

8/10 - 좋아요

Marsida

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and friendly hotel.
Had an amazing time in Marrakesh. Kenzi hotel is nice, with lovely staff, always happy and ready to help with anything. The animation staff were amazing. The downfall was the quality of food, however their is a variety of food, so you can find something to eat. Rooms are nice and clean. Overall a pleasant stay.
2023년 11월에 1박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 11월 29일
Dear Mrs Marsida,Thank you for taking the time to share your feedback regarding your recent experience at our hotel, the Kenzi Club Agdal Medina. Please be assured that we take your remarks very seriously, and we will thoroughly investigate each issue you raised to prevent any recurrence in the future. Your feedback is invaluable in helping us identify areas where we can improve and enhance our guests' experience.We look forward to welcoming you among us for another great adventure.

10/10 - 훌륭해요

LAURENT

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hôtel, avec piscines chauffées agréables en ce mois de novembre, bonne équipe d'animation, chambres spacieuses avec literie confortable.
2023년 11월에 1박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 11월 29일
Cher Mr Laurent,Nous sommes ravis de lire que vous avez tout particulièrement apprécié le professionnalisme et la gentillesse de nos équipes ainsi que la qualité de nos services.Nous espérons vous revoir très bientôt dans notre club Kenzi club Agdal Medina.

8/10 - 좋아요

ISABELLE

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nous avons passé 5 jours très agréable . Un bémol pour l’accueil à la réception . Je déconseille le spa par rapport au prix annoncé et au prix payé à la réception en fin de séjour .
2023년 11월에 5박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 11월 29일
Chère Mme Isabelle,Nous vous remercions très sincèrement d’avoir partagé votre avis sincère envers notre hôtel. Vos remarques seront prises en compte. Au plaisir de vous recevoir parmi nous une autre fois pour un nouveau agréable séjour. Bien à vous,

6/10 - 괜찮아요

Sajid

2023년 11월에 5박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 12월 8일
Cher Sajid,Nous vous remercions pour ce très bon retour que vous avez pris soin de partager. Au plaisir de vous recevoir parmi nous une autre fois pour un nouveau agréable séjour.

8/10 - 좋아요

michelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 10월 12일
Bonjour Michelle,Merci d'avoir partagé votre expérience positive au Kenzi Club Agdal Medina.

10/10 - 훌륭해요

julie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Parfait
Fantastique séjour entre amis. Accueil irréprochable et personnel extrêmement gentil. Note particulière au barman du bar bleu qui nous a permis de passer d’excellentes soirées.
2023년 10월에 4박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 10월 12일
Bonjour Julie,Nous vous remercions chaleureusement d'avoir partagé votre expérience parmi nous. Nous sommes ravis d'apprendre que vous avez passé d'excellentes vacances à notre hôtel en compagnie de vos amis. Nous serions ravis de vous accueillir à nouveau.

8/10 - 좋아요

Zouhaire

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Globalement on a passé un bon séjour. L’animation est top. La restauration est top aussi Quelques soucis d’organisation à la réception sinon très bonne vacances
2023년 8월에 3박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 8월 28일
Bonjour Zouhaire,Merci beaucoup pour votre gentil commentaire. Nous apprécions vraiment que vous ayez pris le temps de partager votre expérience avec nous.Au plaisir de vous recevoir parmi nous.

8/10 - 좋아요

Zouhaire

좋아요: 청결 상태, 편의 시설/서비스
2023년 8월에 2박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 9월 14일
Bonjour Zouhaire,Nous vous remercions très sincèrement d’avoir partagé votre avis sincère envers notre hôtel. Au plaisir de vous recevoir parmi nous. Bien à vous.

4/10 - 별로예요

Nana

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would not recommend
Spend your money elsewhere. This is not a 5-star property by any stretch of the imagination. We had to change rooms 3 times due to A/C not working as well as a cockroach situation. Property is run down. Protocols for running the place seem completely absent. We spent a week eating all meals in their restaurant without working A/C at 40c temperatures. Their shuttle to the Medina was run down and had no A/C. Routinely ran out of food during meals. Long lines to wait for it to be made. Never enough glasses or spoons. Kids using their fingers to grab buffet food without being addressed by the property. Pools have major deferred maintenance. Pool bar was dirty with bees all around the sweet mixers and dead flies in the Sangria on the countertop. Spoke to GM requesting a refund. He promised to get back to me after speaking to his boss, and of course that never happened, which pretty much sums up the approach to customer concerns at this property. He tried to gaslight me by claiming that all-inclusive clubs are not hotels. Wow! Needless to say, I have extensive experience with all-inclusives and this one is in trouble. My sister and her family also stayed and their bathroom flooded the first night, they were never able to get housekeeping to leave towels for everyone in their party, their door malfunctioned twice where it wouldn’t lock and each time they had to wait for hours for maintenance to show up. Working with hotels.com to address this as I find it completely unacceptable.
2023년 8월에 14박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 9월 1일
Good Morning,Thank you for taking the time to share your feedback regarding your recent experience at our hotel, the Kenzi Club Agdal Medina. Please be assured that we take your remarks very seriously, and we will thoroughly investigate each issue you raised to prevent any recurrence in the future. Your feedback is invaluable in helping us identify areas where we can improve and enhance our guests' experience. We look forward to welcoming you among us for another great adventure.

6/10 - 괜찮아요

emmanuel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Trop de monde. Trop d enfants . Le restaurant principale est un vrai hall de gare. Nous y allions depuis 4 ans mais c est la dernière fois.
2023년 7월에 3박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 8월 22일
Bonjour Emmanuel,Nous vous remercions tout d'abord pour votre fidélité depuis 4 ans. Nous vous informons cher client que notre établissement s'agit d'un hôtel club dédié principalement aux familles qui ont des enfants vu les différentes activités que nous offrons.Nous regrettons de ne pas répondre à vos attentes cette fois-ci.Au plaisir de vous recevoir parmi nous une autre fois pour une meilleure expérience dans une période hors vacances scolaires.

8/10 - 좋아요

Élodie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 8월에 12박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 8월 22일
Bonjour Elodie,Nous vous remercions pour ce très bon retour que vous avez pris soin de partager.Au plaisir de vous recevoir parmi nous une autre fois pour un nouveau agréable séjour.

2/10 - 너무 별로예요

Mishka

2023년 8월에 1박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 8월 12일
Bonjour Mishka,Nous vous remercions très sincèrement d’avoir partagé votre avis sincère envers notre hôtel. Au plaisir de vous recevoir parmi nous une autre fois pour un nouveau agréable séjour.

2/10 - 너무 별로예요

Najat

2023년 8월에 3박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 8월 9일
Bonjour Najat,Nous vous remercions très sincèrement d’avoir partagé votre avis sincère envers notre hôtel. Bien à vous.

2/10 - 너무 별로예요

Asmae

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 8월 7일
Bonjour Asmae,Nous vous remercions très sincèrement d’avoir partagé votre avis sincère envers notre hôtel. Bien à vous.

10/10 - 훌륭해요

Carine 님, Salon de Provence

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Très beau complexe hôtelier avec des beaux jardins et belles piscines. Les repas sont très bons et variés. Le personnel de l’hôtel est très gentil, l’accueil est incroyable. Un grand merci pour ces superbes vacances !
답변 제공: Kenzi Club Agdal Medina 님, 2023년 7월 22일
Bonjour Carine,Votre retour nous va droit au cœur, nous sommes heureux que les prestations et le personnel du Kenzi Club Agdal Medina étaient à la hauteur de vos attentes.Nous nous estimons chanceux d’avoir des clients comme vous. Nous avons hâte de vous servir à nouveau à l’avenir.

10/10 - 훌륭해요

Hiren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really nice stay. Great pool. Not too deep so great for the kids. Great entertainment. Nice slides. Food was good. They did mix spoons and knifes etc between veg and non veg food but overall no issues.
2023년 7월에 5박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 7월 20일
Good Morning Hiren,Your happiness and comfort are of utmost importance to us, and we continuously work towards improving our services and facilities to exceed your expectations. We appreciate your feedback and value your loyalty. Thank you for choosing our hotel, and we look forward to welcoming you back soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms Great stay with two kids. We got the suite with garden and we loved our spacious area. The staff was friendly and very helpful, when we needed something. Thanks to the reception who was very welcoming, cleaning teamstaff very fast, the pool staff, entertainment team, the garden team, the security staff and the staff in the bar and restaurants. All inclusive Food was great -moroccan dishes and international cuisine. There is a theme every night - we loved the Asian and Moroccan night. Excellent breakfast; Fresh baked pancakes, moroccan donuts, Moroccan pancakes. We would love if there where better flow in the cews, when there are theme nights. Fx sushi night(only one station). The snack period should be open for a bit longer. Only 1 1/2 hour from 16-17.30. Entertainment The entertainment team/music every night was good, my girl loved them and havee a lot of fun. We would definitely come back again.
2023년 7월에 6박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 7월 18일
Good Morning,Thank you for the fantastic review. We put a lot of effort into making our Product/service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it.Thank you for considering us, and we look forward to your return visit.

2/10 - 너무 별로예요

Nabil

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We asked to upgrade to a bigger room because our 11 son joined us , but the representative lied to us and said there was no other room available. Moreover he charged us extra $330 for the same room cause we had no option :(
2023년 7월에 4박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 7월 15일
Good Afternoun,thank you for sharing your rating and experience with us about your last stay at Kenzi Club Agdal Medina.

8/10 - 좋아요

SAVINO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 13박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 7월 11일
Good Morning Savino,We're really grateful and appreciate you taking the time to share your rating with us.We look forward to welcoming you among us for another great adventure.

4/10 - 별로예요

Brigitte

단체 여행, 연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2eme fois que je vais au Kenzi je n y retournerai pas buffet très moyen limite cantine portion au compte goutte Personnel très bien serviable les directeurs S' en servent comme des esclaves il faut se cacher pour leur donner un pourboire lors de notre départ. Et pour finir des cafards les 2 fois dans la salle de bains matériel défectueux etc .. Bref il y a que le lieu rempli d arbres oliviers et belle piscine qui est super ! Mais je n' irai plus
2023년 6월에 13박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 7월 10일
Bonjour,Nous vous remercions très sincèrement d’avoir partagé votre avis sincère envers notre hôtel. Nous exprimons notre grande déception de ne pas pouvoir répondre à vos attentes et vous offrir un séjour merveilleux et mémorable.Il nous fera plaisir d'avoir l'opportunité de vous accueillir une fois de plus pour une meilleure expérience.

10/10 - 훌륭해요

Amine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 4박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 7월 11일
Bonjour Amine,Nous nous réjouissons de savoir que vous avez apprécié nos services.Nous espérons vous revoir très bientôt dans notre club Kenzi club Agdal Medina.

10/10 - 훌륭해요

Fatima

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personnel très serviable et professionnel hôtel très bien nourriture très bien juste la navette la laisser plus tard que 19h pour le retour car taxi ils ont profite
2023년 7월에 7박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 7월 10일
Bonjour,Merci du fond du cœur pour vos paroles aimables et encourageantes. Votre soutien et votre encouragement sont inestimables pour nous et nous sommes reconnaissants de pouvoir partager cette expérience avec vous. Votre remarque sera prise en compte certainement. Bien à vous.

8/10 - 좋아요

Sunshine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice staff, good food, perfect service.
2023년 7월에 4박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 7월 10일
Good Morning,We’re glad that you enjoyed your holidays at our hotel.We will be delighted to welcome you again with pleasure.

8/10 - 좋아요

Ali Reza

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was good, but I think more lamps are needed in the corridors. There were cockroaches in the hotel
2023년 7월에 3박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 7월 10일
Good Morning Ali Reza,We are grateful that you took the time out to leave us a review of your experience at our hotel "Kenzi Club Agdal Medina"We will take your remarks into consideration certainly. We look forward to welcoming you among us for another great adventure.

10/10 - 훌륭해요

linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent facilities! The staff were very kind and hospitable. Food was amazing, various options for the whole family.
2023년 6월에 9박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 7월 3일
Good Morning Linda,We want to assure you that your satisfaction is our top priority, so we are thrilled to hear that you have been enjoying your stay at Kenzi Club Agdal Medina.

8/10 - 좋아요

Edith

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well done Kenzi
2023년 6월에 13박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 7월 3일
Good Morning,We would like to thank you about your extremely pleasant review. Looking forward to your return visit.

6/10 - 괜찮아요

Mike

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 3박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 7월 3일
Thank you so much for taking the time to leave us feedback towards our hotel. Looking forward to welcoming you among us.

10/10 - 훌륭해요

Kara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel is lovely and all of the staff are so friendly :)
2023년 6월에 1박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 6월 22일
Dear Kara,we would like to thank you for taking time to leaving us a review about your last stay at our Hotel Kenzi Club Agdal Medina.looking forward to see you very soon.

10/10 - 훌륭해요

Yoann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour parfait pour nos 10 ans !
Magnifique séjour de 4 jours, 10 ans après notre premier voyage au sein de ce même établissement. Tout était royal ! Nous avons même été surclassé grâce à mon niveau de membre. C'était juste magnifique et on a hâte d'y retourner ...
2023년 6월에 3박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 6월 21일
Bonjour cher client,Nous sommes ravis de lire que vous avez tout particulièrement apprécié le professionnalisme et la gentillesse de nos équipes ainsi que la qualité de nos services. Au plaisir de vous recevoir parmi nous. Bien à vous

10/10 - 훌륭해요

Jean-Loup

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Un coin de paradis
2023년 5월에 10박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 6월 12일
Bonjour Jean-Loup,Nous nous réjouissons de savoir que vous avez apprécié nos services.Nous espérons vous revoir très bientôt dans notre club Kenzi club Agdal Medina

8/10 - 좋아요

Faouzi

2023년 5월에 8박 숙박함
답변 제공: Kenzi Club Agdal Medina 님, 2023년 6월 29일
Bonjour Faouzi,Nous vous remercions pour ce très bon retour que vous avez pris soin de partager. Au plaisir de vous recevoir.