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“Overall ok and comfortable for 4 person vs price.”

“Very bad condition, smelly and dirty”

“Book a room stated with yard. Upon arriving there is no yard. No microwave. And also blood stain on bedsheet and towel”

“This is a scam, the service apartment is not available. Contact number is not working... left stranded and had to look for alternative accomodation onsite. Money paid but totally uncontactable. I want my money back. I am a gold member of hotel.com, first time i am experiencing this. Utterly disappointed. Pls call me. I was waiting at call center for more than 1 hr and line was cut and no one return my call. I am consider to move my booking somewhere else. Call me at +65 80280056”

“Thank you Kelvin for all your help and kindness. Room was clean and near to KLCC, Pavilion. Best location. ”