Dear Octavio,Thank you for sharing your positive experience at Araiza Mexicali.We are delighted to hear that you found our hotel very nice, clean, and well-maintained. Your kind words are greatly appreciated, and we look forward to welcoming you back in the near future.Best regards,

Estimado Emmanuel,Agradecemos sinceramente sus comentarios sobre su estancia en Araiza Mexicali.Lamentamos que haya encontrado el servicio y las amenidades del hotel como promedio. Valoramos su retroalimentación y la tomamos en cuenta para mejorar y ofrecer una experiencia más completa a nuestros huéspedes. Su satisfacción es nuestra prioridad, y trabajaremos para elevar la calidad de nuestros servicios.Esperamos tener la oportunidad de recibirle nuevamente y superar sus expectativas en su próxima visita.Atentamente,Araiza Mexicali

Dear Melissa,We thank you for taking the time to share your opinion about Hotel Araiza. Since our customers are the most important for us, and so are their reviews, we are constantly working to improve the quality of our services, to provide greater experiences.We are sorry you've experienced this inconvenience during your stay. Reviewing the extraordinary situation, the reports began at 11 pm and the relevant staff informed that the situation was resolved approximately at 11:55 pm. Considering the situation, a room change was offered and accepted, and researching the details, it was made approximately at 11:30 pm. Nevertheless, we reiterate our apologies for not having the comfort and rest you deserve and rest assured that your comments have been sent to the relevant areas to work on the details mentioned.Please, feel free to contact us for any comments or questions, it will be our pleasure to personally assist you.Regards,Guest Services

Dear Karem,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Adriana,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Estimado Oscar,Queremos expresar nuestro sincero agradecimiento por compartir su experiencia reciente en el Hotel Araiza Mexicali.Nos complace saber que, en general, su estadía fue satisfactoria. Sin embargo, lamentamos los inconvenientes causados por las obras en nuestro estacionamiento. Entendemos lo importante que es tener un ambiente tranquilo y sin interrupciones durante su estancia, y le agradecemos su comprensión mientras llevamos a cabo estas mejoras para ofrecerle un servicio aún mejor en el futuro.Queremos asegurarle que estamos trabajando diligentemente para completar estas obras lo antes posible y minimizar cualquier inconveniente para nuestros valiosos huéspedes.Además, nos complace informarle que estamos construyendo un Starbucks en nuestras instalaciones para brindarle una experiencia aún más completa durante su próxima visita. Esperamos tener el placer de darle la bienvenida nuevamente muy pronto para que pueda disfrutar de esta nueva adición a nuestra oferta de servicios.Gracias una vez más por su comprensión y por elegir el Hotel Araiza Mexicali. Estamos deseando recibirle nuevamente y superar sus expectativas en su próxima visita.Atentamente,

Dear Isabel,We thank you for taking the time to share your opinion about your stay at Hotel Araiza Mexicali.Since our customers are the most important for us, and so are their reviews, we are constantly working to improve the quality of our services, to provide greater experiences.We are a hotel that provides designated spaces for social and business events, and one of the protocols that the hotel requires is to give our guests a written notice in the rooms about this type of events and their nature, and any future events the hotel might host.We offer you an apology for this inconvenience in your stay, which was caused by external factors in the hiring of music by the hosts of the event.Nevertheless, rest assured that your comments have been sent to the relevant areas to take them into account.We reiterate our sincere apologies for not having the comfort you deserve, hoping to be able to serve you again and provide the quality service to which we are accustomed.Please, feel free to contact us for any comments or questions, it will be our pleasure to personally assist you.Regards,Guest Services

Estimada Fernanda,Muchas gracias por tomarse el tiempo de responder a nuestra encuesta. Nos complace saber que su experiencia en nuestro hotel fue satisfactoria. Agradecemos sus comentarios positivos y esperamos tener la oportunidad de recibirlo nuevamente en el futuro cercano. ¡Gracias por elegirnos para su estadía!Atentamente,

Dear Marilyn,Thank you for sharing your feedback regarding your recent stay at Araiza Mexicali.We deeply regret to hear about the missing item from your room during your last visit. Please rest assured that we have reviewed the situation with the relevant departments, but unfortunately, we were unable to locate the missing item. The security and trust of our guests are of utmost importance to us.We sincerely apologize for any distress this situation may have caused and appreciate your understanding. We hope to have the opportunity to welcome you back and provide you with a more secure and pleasant experience.Best regards,

Dear Susan,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Mario,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Estimado Aldo,Muchas gracias por tomarse el tiempo de responder a nuestra encuesta. Nos complace saber que su experiencia en nuestro hotel fue satisfactoria. Agradecemos sus comentarios positivos y esperamos tener la oportunidad de recibirlo nuevamente en el futuro cercano. ¡Gracias por elegirnos para su estadía!Atentamente,

Dear Anita,On behalf of the entire team at Araiza Mexicali, we would like to express our sincere gratitude for taking the time to share your feedback with us.We are delighted to hear that you had an exceptional experience during your recent stay with us. Providing outstanding service and ensuring the safety and comfort of our guests are our top priorities, and we are thrilled to learn that our staff members exceeded your expectations in these areas. It is wonderful to know that you felt welcomed and cared for throughout your visit.Your kind words about our breakfast buffet are truly appreciated. We strive to offer a wide variety of fresh and delicious options to help our guests start their day on the right note.Thank you once again for choosing Araiza Mexicali for your accommodation needs. We look forward to welcoming you back for another memorable stay in the future.Warm regards,

Estimado Gerardo,En nombre del Hotel Araiza Mexicali, le agradecemos sinceramente por tomarse el tiempo para compartir su experiencia con nosotros.Nos complace saber que su estancia fue satisfactoria y que todo estuvo a la altura de sus expectativas. Su satisfacción es nuestra prioridad y nos alegra saber que cumplimos con sus necesidades durante su tiempo con nosotros.Siempre nos esforzamos por brindar un servicio de calidad y una experiencia memorable a todos nuestros huéspedes, y comentarios como el suyo nos motivan a seguir mejorando.Esperamos tener el privilegio de darle la bienvenida nuevamente en el futuro y brindarle otra estancia excelente.Atentamente,

Dear Carlos,Thank you for sharing your feedback regarding your recent stay at Hotel Araiza Mexicali.As our valued guest, your satisfaction is our top priority, and we appreciate your insights as they help us enhance our services to provide even better experiences.Upon reviewing your reservation, we observed that both rooms were pre-paid through the booking portal, and they were reserved for two adults each. Consequently, at check-in, an additional fee was applied for the extra guests. Rest assured that your comments have been forwarded to the relevant departments for further review and improvement.Please know that the reception did not cancel your reservation but rather adjusted the arrival date to accommodate you at the day and hour of your arrival.Expedia indicated that your arrival was scheduled for April 15th. However, we understand that you arrived on April 14th at 11:00 PM. Due to our check-in policy, which begins at 3:00 PM, your reservation was not reflected in the arrivals for that day. Therefore, your room should have been made available on April 15th starting at 3:00 PM. However, we accommodated your early arrival and provided your room at 11:19 PM on April 14th.Should you have any further comments or questions, please do not hesitate to reach out to us. We are here to assist you and ensure your satisfaction.Warm regards,Guest ServicesHotel Araiza Mexicali

Dear Rosa,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Estimado Ernesto,Muchas gracias por tomarse el tiempo de responder a nuestra encuesta. Nos complace saber que su experiencia en nuestro hotel fue satisfactoria. Agradecemos sus comentarios positivos y esperamos tener la oportunidad de recibirlo nuevamente en el futuro cercano. ¡Gracias por elegirnos para su estadía!Atentamente,

Dear Nancy,We thank you for taking the time to share your opinion about Hotel Araiza Mexicali.Since our customers are the most important for us, and so are their reviews, we are constantly working to improve the quality of our services, to provide greater experiences.We are glad that the service of our housekeeping department has been of your liking. We will reinforce this subject with all of our staff, making sure we offer the quality of service we are accustomed to.In deed, our equipment for gaming table is subject to availability and its required to leave a deposit, which we returned once the equipment is handed back. We appreciate your comments about the conditions of our gaming tables, htey have been sent to the relevant deparment to work on the details mentioned.Please, feel free to contact us for any comments or questions, it will be our pleasure to personally assist you.Regards,Guest Services

Estimado Humberto,Muchas gracias por tomarse el tiempo de responder a nuestra encuesta. Nos complace saber que su experiencia en nuestro hotel fue satisfactoria. Agradecemos sus comentarios positivos y esperamos tener la oportunidad de recibirlo nuevamente en el futuro cercano. ¡Gracias por elegirnos para su estadía!Atentamente,

Dear Ricardo,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Rudy,We thank you for taking the time to share your opinion about Hotel Araiza Mexicali.Since our customers are the most important for us, we are constantly working to improve the quality of our services, to provide greater experiences.We are pleased to hear that the level of service from our operational staff has been of your liking. We would like you to know that the equipment for the gaming tables is subject to availability, and it is required to leave a deposit, which is returned when the equipment is handed back.As well, our preferential rate for breakfast is only valid paying it at check-in time, yet, our breakfast will still be available at normal rate by paying it directly at restaurant.We are sorry that during your last day our elevator experienced technical difficulties, and you had inconveniences at check-out, however, we had bell boy staff asking and being attentive to our guests in order to provide them with assistance, considering the situation. Likewise, regarding the benefit of your courtesy drinks, indeed is very important to keep the physical coupons to make them valid.We reiterate our apologies for not having met your expectations during your stay.Nevertheless, rest assured that your comments have been sent to the relevant areas to keep noted the details mentioned.Please, feel free to contact us for any comments or questions, it will be our pleasure to personally assist you.Regards,Guest Services

Estimada Beatriz,Muchas gracias por tomarse el tiempo de responder a nuestra encuesta. Nos complace saber que su experiencia en nuestro hotel fue satisfactoria. Agradecemos sus comentarios positivos y esperamos tener la oportunidad de recibirla nuevamente en el futuro cercano. ¡Gracias por elegirnos para su estadía!Atentamente,

Dear Sandra,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Arturo,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Gerardo,Thank you for taking the time to share your feedback regarding your recent stay at Araiza Mexicali. We're thrilled to hear that you found our hotel to be nice and clean.Your satisfaction is our top priority, and we're delighted to know that you had a positive experience with us. We look forward to welcoming you back again in the future for another enjoyable stay.If there is anything specific you would like during your next visit, please do not hesitate to let us know. We are always here to ensure your stay is as comfortable as possible.Warm regards,

Dear Irene,Thank you for sharing your feedback regarding your recent stay at Araiza Mexicali. We're glad to hear that you found our hotel to be a beautiful place to stay with your family.We understand your concern about noise levels, and while we strive to maintain a peaceful environment for all our guests, we also aim to create a lively and family-oriented atmosphere. We appreciate your understanding in this matter.Ensuring the safety and comfort of our guests is our utmost priority, and we're pleased to know that you felt safe during your vacation with us.We value your feedback and hope to have the opportunity to welcome you back to Araiza Mexicali in the future for another enjoyable stay.Warm regards,

Dear George,Thank you for sharing your feedback regarding your recent stay at Araiza Mexicali. We're delighted to hear that you had an excellent stay with us.Ensuring our guests have a memorable and enjoyable experience is our top priority, and we're thrilled that we were able to meet your expectations.We appreciate your kind words and hope to have the pleasure of welcoming you back to Araiza Mexicali in the future for another excellent stay.Warm regards,

Dear Bianca,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Juan,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Laura,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Ana,Thank you for sharing your feedback regarding your recent stay at Araiza Mexicali. We are delighted to hear that you found our staff to be super friendly and that you enjoyed the cleanliness and family-oriented atmosphere of our hotel.It is wonderful to know that you have stayed with us several times and have consistently enjoyed your experience. Your continued support means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.If there is anything else we can assist you with during your stay or if you have any further feedback to share, please do not hesitate to let us know. We are here to ensure that you have a pleasant and memorable experience at Araiza Mexicali.Warm regards,

Estimada Emma,Agradecemos mucho sus comentarios sobre su estancia en Araiza Mexicali. Nos complace saber que encontró nuestro hotel muy limpio y tranquilo, y que considera que ofrecemos el mejor servicio en Mexicali.La satisfacción de nuestros huéspedes es nuestra máxima prioridad, y es gratificante recibir sus elogios. Trabajamos arduamente para proporcionar un ambiente acogedor y un servicio excepcional, y nos complace saber que lo percibió durante su estancia.Si necesita alguna asistencia adicional durante su estancia o si hay algo más en lo que pueda ayudarle, no dude en hacérmelo saber. Estoy aquí para garantizar que tenga una experiencia aún más placentera en Araiza Mexicali.Esperamos tener el honor de darle la bienvenida nuevamente en el futuro y seguir siendo su elección de hospedaje en Mexicali.Saludos cordiales,

Dear Robert,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Derek,Thank you for taking the time to complete our satisfaction survey. We are sorry to hear that we did not meet your expectations during your stay at our hotel. We want you to know that your feedback is of great importance to us as it helps us improve our services and ensure that all our guests have an unforgettable experience.We hope to have the opportunity to serve you again in the future and demonstrate our commitment to customer satisfaction.Sincerely,

Dear Matthew,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Estimado Luis,Agradecemos sinceramente sus amables palabras sobre su experiencia en Araiza Mexicali. Nos complace enormemente saber que encontró nuestro servicio excelente y que recibió una atención destacada por parte de nuestro personal.Su reconocimiento significa mucho para nosotros, ya que trabajamos arduamente para brindar un servicio excepcional a todos nuestros huéspedes. Siempre nos esforzamos por superar las expectativas y garantizar que cada visita sea memorable y satisfactoria.Si hay algo más en lo que pueda asistirle durante su estancia o si tiene alguna otra sugerencia para compartir, no dude en hacérmelo saber. Estoy aquí para garantizar que su próxima visita sea igualmente agradable.Esperamos tener el honor de darle la bienvenida nuevamente en Araiza Mexicali en el futuro.Saludos cordiales,

Dear Jeff,Thank you for sharing your feedback about your recent stay at Araiza Mexicali. We are pleased to hear that you found our parking secure and that our bellhop provided courteous and prompt assistance.Your comments are valuable to us as we continuously strive to provide exceptional service and amenities to our guests.If you have any further comments or if there is anything else we can assist you with, please feel free to let us know. We are committed to ensuring that your future stays with us continue to exceed your expectations.We look forward to welcoming you back to Araiza Mexicali in the near future.Best regards,

Dear Ariana,Thank you for taking the time to share your experience at Araiza Mexicali. We are thrilled to hear that your one-night stay turned into two because you found our hotel so relaxing.Providing a tranquil and enjoyable atmosphere for our guests is always our priority, and we are delighted that we were able to exceed your expectations during your visit.We hope to have the pleasure of welcoming you back for another rejuvenating stay whenever you are in Mexicali again.Warm regards,

Dear Monica,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Thomas,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Estimada Yessica,Muchas gracias por tomarse el tiempo de responder a nuestra encuesta. Nos complace saber que su experiencia en nuestro hotel fue satisfactoria. Agradecemos sus comentarios positivos y esperamos tener la oportunidad de recibirla nuevamente en el futuro cercano. ¡Gracias por elegirnos para su estadía!Atentamente,

Dear Saul,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found your stay at Araiza Mexicali to be very nice, clean, and quiet.Providing a clean and tranquil environment for our guests is one of our top priorities, and we are glad that we could meet your expectations in this regard.If you have any further comments or suggestions for us, please feel free to reach out. We look forward to welcoming you back for another pleasant stay in the future.Best regards,

Dear Patty,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Elizabeth,We thank you for taking the time to share your opinion about Hotel Araiza.Since our customers are the most important for us, we are constantly working to improve the quality of our services, to provide greater experiences.We offer our apologies about the details of the cooling equipment in the room that have prevented you from having a good stay. Nevertheless, rest assured that your comments are very helpful and have been sent to the relevant areas to work in the above-mentioned situation and prevent it happening in the future to any of our guests.Please, feel free to contact us for any comments or questions, it will be our pleasure to personally assist you.Regards,Guest Services

Dear Susanne,Thank you for choosing to stay with us for 9 days at Araiza Mexicali. We truly appreciate your kind words and feedback.We are delighted to hear that you had a wonderful experience with our staff and that you felt safe and secure in our parking area with the presence of our guard. It's also great to know that you enjoyed our pool and game area during your stay.We are honored to have earned your loyalty, and we look forward to welcoming you back when you return to Mexicali. Please do not hesitate to reach out if there is anything we can assist you with in the future.Warm regards,

Dear Elizabeth,We thank you for taking the time to share your opinion about Hotel Araiza.Since our customers are the most important for us, we are constantly working to improve the quality of our services, to provide greater experiences.We are truly sorry the conditions of cooling equipment in the room have prevented you from having a good rest and a good stay overall. This level of service is not the one we are accustomed to.Nevertheless, rest assured that your comments are very helpful and have been sent to the relevant areas to work in the above-mentioned situation and prevent it happening in the future to any of our guests.Please, feel free to contact us for any comments or questions, it will be our pleasure to personally assist you.Regards,Guest Services

Dear Victor,Thank you for reaching out and sharing your feedback about your experience at Araiza Mexicali. We are delighted to hear that you received excellent service during your stay.Providing exceptional service is a top priority for us, and we are thrilled that our efforts made a positive impact on your visit. Your satisfaction is our greatest reward.If you have any further comments or if there is anything else we can assist you with, please feel free to let us know. We are always here to ensure that your future stays with us continue to exceed your expectations.We look forward to welcoming you back to Araiza Mexicali in the near future.Best regards,

Dear Saul,Thank you for taking the time to share your feedback regarding the recreation area at Araiza Mexicali. We are thrilled to hear that you enjoyed the variety of table games available, with ping pong and soccer table being your favorites.Providing enjoyable recreational facilities for our guests is important to us, and we are delighted that you found the options provided to be very nice. Your satisfaction is our ultimate goal, and we are glad that we could contribute positively to your experience with us.If there is anything else we can do to enhance your future visits or if you have any further feedback to share, please don't hesitate to reach out. We are committed to continually improving our services to ensure that each stay with us is memorable and enjoyable.We look forward to welcoming you back to Araiza Mexicali soon for more fun and relaxation.Best regards,

Estimada Bianca,Muchas gracias por tomarse el tiempo de responder a nuestra encuesta. Nos complace saber que su experiencia en nuestro hotel fue satisfactoria. Agradecemos sus comentarios positivos y esperamos tener la oportunidad de recibirla nuevamente en el futuro cercano. ¡Gracias por elegirnos para su estadía!Atentamente,

Dear Lucia,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay at Araiza Mexicali.It's wonderful to know that you found our staff friendly and that you appreciated the variety and quality of our breakfast buffet. We're glad you enjoyed the natural, fresh juices, and the quesadilla de chicharrón. It's always our aim to offer delicious options that cater to all tastes.We're also pleased that you found our pool areas spacious and inviting. We strive to provide our guests with comfortable and enjoyable amenities during their stay.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back to Araiza Mexicali in the future.Best regards,