The staff and location amazing. I think the only thing that kind of ruined the stay, was food, food was extremely expensive and bad quality, especially for a city with so many options. I tried breakfast, and next day gave another chance for dinner, totally disappointed on both. I think it is a big chance to improve if not on price, but on food quality, at least.
Room size and location were good. The smell in the room though was pretty bad. Not sure if it was freshly painted, but it was very strong. Personal was attentive as well. Not sure if the roof top restaurant is part of the hotel or not, but the service was terrible. We waited 25 minutes for someone to bring us a menu, the table we were sat at was all dirtyโฆwe ended up not staying there. For the location I would stay there again, but with all due respect this is not a 4 stars hotel.
Eramos 3 personas y nos dejaban solo 2 toallas, llamaba para que me llevaran otra y despuรฉs de dos horas y 4 llamadas a recepcion mejor tuve que ir por ellas
La luz del baรฑo no servia,
Las pantallas es increible que no sean smart, no tenian canales de musica? , terrible entretenimiento
Jorge Alberto
2025๋ 4์์ 2๋ฐ ์๋ฐํจ
6/10 - ๊ด์ฐฎ์์
Jorge Alberto
๋จ์ฒด ์ฌํ
2025๋ 7์ 2์ผ
์ข์์: ์ฒญ๊ฒฐ ์ํ
La habitaciรณn estaba muy hermosa, sin embargo el desague de la regadera estaba tapado
Me he quedado un par de veces en este hotel porque amo su ubicacion, atencion y limpieza
Esta ocasion tuve varios detalles
La habitacion agregamos una persona pero nunca me dejaron toalla extra, llame a la recepcion en repetidas ocasiones para que me llevaran la toalla y solo me decian en un momento vamos y jamas la llevaron, tuve que ir por ella a recepcion cada dia tenia que hacer lo mismo, mi estancia fue por 4 dias, la luz del baรฑo no funcionaba, solo nos dieron dos tarjetas y eramos 3 huespedes
El servicio excelente solo el punto del baรฑo que por la maรฑana y tarde habia un olor a drenaje
Tambien como comentario constructivo que seria bueno que el gym se habriera mas temprano y se cerrara mas tarde. Habemos quienes queremos utilizarlo antes de empezar el dia o cuando regresamos,de paseos, gracias por su gran hospitalidad
I finally got to go back to my home away from home. For years I stayed at Fontรกn on my CDMX trips. Seven years later I returned and it was amazing as always with many upgrades. The only issue I had was at the restaurant for dinner. My waiter didnโt really bother to do his job. Other than that I have no complaints. I will return soon.