야외 수영장, 11:00 ~ 18:00 오픈, 카바나(요금 별도), 수영장 파라솔
예약 가능 여부 확인

몬드리안 사우스 비치 여행 후기

4.5 out of 5
몬드리안 사우스 비치
1100 West Ave, Miami Beach, FL

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1288개 이용 후기 중 565개" "
평점 8 - 좋아요. 1288개 이용 후기 중 225개" "
평점 6 - 괜찮아요. 1288개 이용 후기 중 205개" "
평점 4 - 별로예요. 1288개 이용 후기 중 128개" "
평점 2 - 너무 별로예요. 1288개 이용 후기 중 165개" "

7.4/10

청결 상태

8.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

4/10 - 별로예요

Grey

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was falling apart. Could not get Shower to operate properly. Water was either burning, hot or freezing cold and the handles were breaking tiles were dirty and falling apart sliding glass door to balcony can barely open or close. Here was left on the floor from previous guest or housemaids couches were dirty and sober carpets. TVs barely operated.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

tigran

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The bed was super uncomfortable and my bed sheets had blood stains on there which i hadnt seen the first night. The building and pool area was nice though. Hotel food was really good.
2024년 4월에 3박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 24일
Thank you for staying with us. We are sorry to see that you had such a challenging experience. can you please reach out to us directly? We would love an opportunity to make things right for you. (mondrianfo@mondriansouthbeach .com

4/10 - 별로예요

Caroline

별로예요: 숙박 시설 상태 및 시설
A lot of the staff seemed rude, and while their were some nice and helpful people, mostly I was disappointed.
2024년 4월에 3박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 24일
Thank you for staying with us. We are sorry to see that you had such a challenging experience. can you please reach out to us directly? We would love an opportunity to make things right for you. (mondrianfo@mondriansouthbeach .com

10/10 - 훌륭해요

Tamell

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entire hotel was amazing
2024년 4월에 1박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 24일
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 - 훌륭해요

Aryana

좋아요: 청결 상태
.
2024년 4월에 3박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 24일
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

4/10 - 별로예요

Megan 님, Santa Clarita

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I'm deeply disappointed with the hotel experience. Upon arrival, there was no one available to assist with our luggage, and to compound the issue, the room is in an extremely outdated condition. The soundproofing is so inadequate that neighboring room conversations are disturbingly loud. Additionally, the bathroom floor tile is moving, posing a safety hazard. Furthermore, the toilet flush won't stop unless manually lifted after each use. This entire experience has truly made our time miserable.
2024년 4월에 2박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 24일
Thank you for staying with us. We are sorry to see that you had such a challenging experience. can you please reach out to us directly? We would love an opportunity to make things right for you. (mondrianfo@mondriansouthbeach .com

8/10 - 좋아요

Tamika

좋아요: 숙박 시설 상태 및 시설
Pool area was nice
2024년 4월에 2박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 24일
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 - 훌륭해요

Bulent 님, West New York

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 24일
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 - 훌륭해요

Gabriela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
✌️
2024년 4월에 3박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 24일
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 - 훌륭해요

Laura Yesenia

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 4월에 2박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 24일
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

8/10 - 좋아요

LaZandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is our second year in a row at the Mondrian South Beach hotel. It’s a wonderful place to relax and enjoy Miami. We really enjoyed the stay at the hotel and restaurant was great.
2024년 4월에 6박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 24일
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 - 훌륭해요

Andrea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing time
2024년 3월에 1박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 24일
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 - 훌륭해요

Derek

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Also a good time with great food drinks
2024년 4월에 2박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 24일
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

6/10 - 괜찮아요

Debbie

좋아요: 편의 시설/서비스
Very noisy bathroom not clean water marks meldew. Sun beds dipping sagging and not clean. Good location
2024년 4월에 1박 숙박함
답변 제공: ivy 님, 2024년 4월 19일
Thank you for visit and feedback. Our apologies for the inconveniences experienced. Our comments will be addressed with our team.

10/10 - 훌륭해요

Ariel Guillermo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful
2024년 4월에 3박 숙박함
답변 제공: Ivy 님, 2024년 4월 18일
Thank you for your visit and review. We're happy to see that you had a great stay. We hope to see you again soon.

10/10 - 훌륭해요

Zuleica

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay and staff really nice
2024년 4월에 4박 숙박함
답변 제공: Ivy 님, 2024년 4월 18일
We're happy to see that you enjoyed your visit. Thank you for staying and for positive review. We hope to see you again soon.

10/10 - 훌륭해요

Tansal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Ivy 님, 2024년 4월 19일
Thank your for staying with us and for your review. We're happy to see that you enjoyed your visit. We hope to see you again soon.

10/10 - 훌륭해요

CHAVELY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Ivy 님, 2024년 4월 18일
Thank you for your visit and review. We're happy to see that you had a great stay. We hope to see you again soon.

10/10 - 훌륭해요

Ayanna 님, Philadelphia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Ivy 님, 2024년 4월 18일
Thank you for your visit and review. We're happy to see that you had a great stay. We hope to see you again soon.

10/10 - 훌륭해요

Stephanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really loved our stay here - the pool is EVERYTHING. Def will come back. Rooms can be updated a little but regardless such a beautiful stay
2024년 4월에 8박 숙박함
답변 제공: Ivy 님, 2024년 4월 18일
Thank you so much for staying with us and for your review Stephanie. We're delighted to see that your overall experience was a good one. We look forward to seeing you soon.

8/10 - 좋아요

mohamed

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Our room had some technical problems Tv did not work properly, they changed it... Showers is leaking, Overall we had a good stay
2024년 4월에 2박 숙박함
답변 제공: Ivy 님, 2024년 4월 18일
Thank you for staying with us. We're happy to see that your overall experience was a good one. Our most sincere apologies for the inconvenience experienced with the room. We hope to see you again soon.

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 3박 숙박함
답변 제공: Ivy 님, 2024년 4월 18일
Thank you for your visit and review. We're happy to see that you had a great stay. We hope to see you again soon.

10/10 - 훌륭해요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great weekend with my family here ! This had to be one of the best stays so far. Staff was amazing very friendly.
2024년 4월에 2박 숙박함
답변 제공: Ivy 님, 2024년 4월 18일
Thank you for staying with us and for your review. We're delighted to see that you had a great time. We hope to see you again soon.

8/10 - 좋아요

Tamara

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Ivy 님, 2024년 4월 18일
Thank you for your visit and review. We're happy to see that you had a great stay. We hope to see you again soon.

6/10 - 괜찮아요

Katie

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Beautiful location. Room seemed a little dated. Friendly staff. Pool service was slow and not very attentive even though we purchased a day bed.
2024년 4월에 2박 숙박함
답변 제공: Ivy 님, 2024년 4월 18일
Thank you for your visit and feedback. Our apologies for the inconvenience experienced. Your feedback will be addressed with our team.

6/10 - 괜찮아요

Hilary-Lise

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The lobby of the hotel is very nice. However, the bedroom was not what we were expecting for a 4 stars hotel. Some hotels give you a much better service for the same price including the mini bar.
2024년 4월에 6박 숙박함
답변 제공: Ivy 님, 2024년 4월 18일
Thank you for your visit and feedback.

10/10 - 훌륭해요

rebecca

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My favorite Hotel in South Beach!
2024년 4월에 3박 숙박함
답변 제공: Ivy 님, 2024년 4월 18일
Thank you for your visit and review. We're happy to see that you had a great stay. We hope to see you again soon.

6/10 - 괜찮아요

Adebayo

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 10일
Thank you so much for your review. We appreciate your feedback.

6/10 - 괜찮아요

Moshe

연인과의 여행
Overprice
2024년 4월에 1박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 10일
Thank you so much for your review. We appreciate your feedback.

6/10 - 괜찮아요

Lydia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The quality of the rooms were bad, peeling paint, rusty, and a in the showers didn't look that clean.
2024년 4월에 1박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 10일
Thank you so much for your review. We appreciate your feedback. We will look into your concerns and cant wait to see you again in the near future.

6/10 - 괜찮아요

Adebayo

단체 여행
별로예요: 직원 및 서비스
Staff were a bit abrupt and rude couldn’t wait to get rid of me despite the fact that I booked 3 rooms I will never stay there again the breakfast service was terrible had to wait for long just to get an order in terrible service
2024년 4월에 2박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 10일
Thank you so much for your review. We appreciate your feedback. We will look into your concerns and cant wait to see you again in the near future.

10/10 - 훌륭해요

bryanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
beautiful property
2024년 3월에 5박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 10일
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great to be back to one of our favourite places… this time however, the hotel was overwhelmed by events , birthdays and wedding ceremonies. Pool was packed and pool team very unhelpful when trying to get a lounger … only if you paid extra as a guest!! Sad … as this hotel is really good but appears to now be the destination for privileged party young children. … no longer a hotel to rest unfortunately x
2024년 4월에 1박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 10일
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

4/10 - 별로예요

Yogeilin

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The bathroom of the property was in poor condition
2024년 4월에 3박 숙박함
답변 제공: Ivy 님, 2024년 4월 11일
Thank you for your visit and feedback. Our apologies for the inconvenience experienced during your stay. Your comments will be addressed with our team.

8/10 - 좋아요

KEITH

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location, beach is 15 mins walk, even with kids. Rooms are basic and clean, the suite was nice but they forgot to provide kitchen items like crockery, pots, plates, cups, bowls etc, we only needed a few items for kids so they brought them very quick, free drink during checkin was a nice touch, the pool is very nice, good vibes by the pool, Ashley was friendly server by the pool, pool closes at 7 which was a bummer, happy hour not at pool bar, have to go other place for that, we would come back, price is high but your in Miami!!
2024년 4월에 3박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 10일
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 - 훌륭해요

Richard 님, Atlanta

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Didnt recieve my vip benefits
2024년 4월에 3박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 10일
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

6/10 - 괜찮아요

NORICA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 10일
Thank you so much for your review. We appreciate your feedback.

8/10 - 좋아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. Food way to expensive tho I would recommend eating outside of the hotel. Hotel is very convenient for walking around the bayside and the beach. You don’t need a car when staying at this hotel if you are only staying near the beach for vacation.
2024년 4월에 3박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 10일
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 - 훌륭해요

Kyle

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The perfect view and pool
2024년 3월에 2박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 10일
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 - 훌륭해요

Alex

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very kind staff and great view and restaurant strongly recommend
2024년 4월에 1박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 10일
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

8/10 - 좋아요

Sihle

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Hotel was beautiful overall. My room wasn't cleaned very well and house keeping did not come like they were supposed to. The room was really spacious and would fit a family of four comfortably.
2024년 4월에 2박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 10일
Thank you so much for your review. We appreciate your feedback. We will look into your concerns and cant wait to see you again in the near future.

4/10 - 별로예요

Shania

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is outdated and poorly built. I heard everything the surrounding guests did, even opening their balcony door. The hallways are also very poorly managed and hard on the eyes. The cleanness of the rooms themselves were not good. The sofas were stained. Would not return no matter the price.
2024년 3월에 1박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 10일
Thank you so much for your review. We appreciate your feedback. We will look into your concerns and cant wait to see you again in the near future.

8/10 - 좋아요

Mesha Nicole

좋아요: 직원 및 서비스, 편의 시설/서비스
The room could of been more cleaner
2024년 4월에 3박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 10일
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

2/10 - 너무 별로예요

Nick

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 10일
Thank you so much for your review. We appreciate your feedback.

10/10 - 훌륭해요

John 님, Los Angeles

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and good vibes.
2024년 3월에 4박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 10일
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

6/10 - 괜찮아요

Melanie

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 10일
Thank you so much for your review. We appreciate your feedback.

6/10 - 괜찮아요

Jhaneen

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 3월에 3박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 24일
Thank you for your feedback have an amazing day

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2024년 3월에 3박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 10일
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 - 훌륭해요

Sade

2024년 3월에 3박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 24일
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Marc Reid Director of Guest Experience 님, 2024년 4월 24일
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.