2 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

모옥시 마이애미 사우스 비치 여행 후기

4 out of 5
모옥시 마이애미 사우스 비치
915 WASHINGTON AVENUE, Miami Beach, FL

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1216개 이용 후기 중 655개" "
평점 8 - 좋아요. 1216개 이용 후기 중 315개" "
평점 6 - 괜찮아요. 1216개 이용 후기 중 130개" "
평점 4 - 별로예요. 1216개 이용 후기 중 65개" "
평점 2 - 너무 별로예요. 1216개 이용 후기 중 51개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

JAECHEOL

가족 여행
좀 더 세심한 관리가 필요한 호텔
1. 최근에 지어진 호텔답게 시설 자체는 쾌적합니다. 디자인도 상당히 예쁘고 방음도 준수한 편이고 에어컨 소음도 전혀 없습니다. 방이 좁다는 일부 평가가 있으나 감내할만한 수준입니다(바닥에 가방 펴고 살짝살짝 넘어다니면 됩니다). 바로 앞에 7eleven 편의점과 CVS 가 있어서 생수나 과일 등 필요한 물품을 상대적으로 저렴하게 구입가능합니다. 해변도 도보 3분 정도이고 길도 안전합니다. 사우스비치 전체가 한국처럼 편안하게 다닐 수 있는 곳입니다. 2. 좀 더 세심한 관리가 필요한 호텔입니다. 총 3박을 묵었는데 마지막 밤에 프런트 데스크에서 다른 게스트에게 동일한 방을 배정하여 그 게스트가 밤 10시 38분에 자고 있는 우리 방 문을 열고 들어오는 사고가 있었습니다. 체크아웃할 때 사과 한마디 없었고, 방 배정 실수는 정말 치명적인 시스템 문제인 것 같습니다. 화장실 문 긴 고무 패킹이 떨어져서 숙박기간 내내 너덜거렸습니다. 여러가지 용도로 쓰일 수 있는 페이셜 타월은 여기저기 얼룩이 있어 사용하기가 불쾌하여 대형 샤워타월만 사용했습니다. 해변 비치체어를 무료로 사용할 수 있다고 하여 아기를 데리고 일부러 찾아 가 보니, 체어만 무료이고 파라솔 이용시 현금 20달러를 내야했습니다. 사전에 세심한 요금 안내가 아쉽습니다. 사우스비치에서 서비스를 크게 바라지 않고, 적당한 가격에 비교적 쾌적한 호텔을 찾으시는 한국분들에게는 추천합니다. 다만 관리상의 문제가 있을 수 있으니 미리 감안하시면 될 것 같습니다.
2022년 4월에 3박 숙박함
답변 제공: General Manager 님, 2022년 4월 16일
Hi Jaecheol, thanks for the gracious marks for Moxy Miami South Beach! We had a great time hanging out with you, and we appreciate your attention to detail and you pointing out what a great value we are with our stylish sass, excellent service, and stellar sleeping quarters. Thanks again for the review. We like hearing the good and the bad! We are sorry for the issues you had due to the incorrect room assignment. Please know this was an isolated incident not typical of our service. We have shared your concerns with our Crew, and we will make sure this is not repeated. We plan on becoming even more awesome on all fronts because of your valuable feedback! We appreciate your patience and hope you will give us another chance - we would love to see you again. Alejandra Franco Director of Operations Peace + Love + MOXY

8/10 - 좋아요

Christopher

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Everything was clean and for the most part awesome. Only pet peeve I have is, they have items there that they place around the room and each with outrageous cost behind. A small bottle of figi water $5? You are better off going to 7/11 and getting 3 for 5 water bottles and/or a gallon jug and bringing back with you. I would just look before using there items for instance, they had a tote bag with beach towels but if you misplace them $15 each charged to the room is a bit steep. But I understand business is business. But overall would go back again in a heartbeat. I can get over my pet peeves.
2024년 5월에 4박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 27일
Hello Christopher, Thank you for sharing your review with regard to your stay at Moxy Miami South Beach. We are glad to know you had a pleasant visit overall and that you liked our well-maintained property. However, we regret not meeting some of your expectations. We appreciate all of your feedback, the positive, and including the things you would change. We look forward to your return and wish you all the best with your travels. Nicole Ormeno,Director of Operations,Peace + Love + MOXY

10/10 - 훌륭해요

Washington

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Estuve un fin de semana, por el cumpleaños de mi mejor amigo y la verdad que la pasamos genial. El Hotel en si es pequeño pero muy confortable las habitaciones al igual son pequeñas pero si lo que vas es a disfrutar de la playa y de Miami en si, lo de menos es el tamaño de la habitación. La piscina muy bien, la rooftop de igual forma. El staff súper atentos a nuestras preguntas. Tuvimos una buena estadía.
2024년 5월에 2박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 26일
Hello Washington, We love it when people include us in their special celebrations, and we are glad we could help make your friend's birthday an enjoyable event. We are pleased you enjoyed our beautiful property, especially the pool and rooftop area. Our Crew makes us very proud with their dedication to outstanding hospitality, and we want to thank you for taking the time to acknowledge them! They truly are what makes Moxy Miami South Beach great. Thanks for choosing us, and we hope to welcome you again for another fantastic stay. Nicole OrmenoDirector of Operations, Peace + Love + MOXY

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 26일
Hello John, Seeing a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Moxy Miami South Beach soon!Nicole OrmenoDirector of Operations, Peace + Love + MOXY

10/10 - 훌륭해요

Jared

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place is great, the pools great vibes. Serena the restaurant is beautiful with great drinks, the hotel is in great location. Overall very great spot on south beach
2024년 5월에 3박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 26일
Hello Jared, Thanks for your generous feedback. We are delighted we exceeded your expectations and that you enjoyed our fab location and the pool. We are also pleased you loved the delicious food and decor of our in-house restaurant, Serena. Next time you're in Miami, we hope you will stay with us again here at Moxy Miami South Beach!Nicole OrmenoDirector of Operations, Peace + Love + MOXY

10/10 - 훌륭해요

Yarisbeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My experience with your hotel and the staff was outstanding! You guys are 5 stars for me 😊
2024년 5월에 2박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 25일
Hey Yarisbeth, Thank you for choosing Moxy Miami South Beach during your time in Miami and for mentioning our dedicated team. We believe we have the best of the best, and we will thoroughly enjoy sharing your comments with everyone. We hope you will come back soon to see us!Nicole OrmenoDirector of OperationsPeace + Love + MOXY

8/10 - 좋아요

Achimescu Ioan 님, Alba Iulia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 4박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 26일
Hey Achimescu, We love knowing that you had such a great stay. Thanks for choosing Moxy Miami South Beach, and we hope your next visit with us will be soon!Nicole OrmenoDirector of Operations, Peace + Love + MOXY

10/10 - 훌륭해요

Toprak

2024년 4월에 4박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 25일
Hey Toprak, We loved your rating and appreciate you choosing Moxy Miami South Beach for your time in Miami. We look forward to hosting you again, so we hope you revisit soon!Nicole OrmenoDirector of OperationsPeace + Love + MOXY

10/10 - 훌륭해요

Sanjay Narain

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful experience at The MOXY, very efficient and friendly staff. Well maintained. Great location . Very nice roof top. Nice rooms and internet
2024년 5월에 3박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 25일
Hey Sanjay, Thanks for the kind review! It is so great to hear how much you enjoyed our prime location, stunning rooftop, fantastic amenities, comfortable accommodations and warm hospitality. All of us here at Moxy Miami South Beach hope to see you again soon!Nicole OrmenoDirector of OperationsPeace + Love + MOXY

10/10 - 훌륭해요

KATTY

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything about this place is just lovely ! great pool, great resto, great bar ! super clean et cute rooms.
2024년 5월에 4박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 25일
Hey Katty, Thanks for the thoughtful review of Moxy Miami South Beach. We enjoyed reading your comments, and we appreciate your comments about our fantastic pool, excellent bar and spotless guest rooms! It was our pleasure having you and we hope you will come back soon; safe travels!Nicole OrmenoDirector of OperationsPeace + Love + MOXY

10/10 - 훌륭해요

Liana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 6박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 25일
Hey Liana, Thank you for the fantastic rating! We love that you enjoyed what sets us apart here at Moxy Miami South Beach. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Nicole OrmenoDirector of OperationsPeace + Love + MOXY

8/10 - 좋아요

Yesenia

2024년 5월에 3박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 25일
Hey Yesenia, We loved your rating and appreciate you choosing Moxy Miami South Beach for your time in Miami. We look forward to hosting you again, so we hope you revisit soon!Nicole OrmenoDirector of OperationsPeace + Love + MOXY

10/10 - 훌륭해요

ELIZABETH 님, Houston

좋아요: 숙박 시설 상태 및 시설
2024년 5월에 4박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 25일
Hey Elizabeth, Thanks for the kind rating! It’s great to know how much you loved what makes us different here at Moxy Miami South Beach. We hope you’ll come back to see us again real soon!Nicole OrmenoDirector of OperationsPeace + Love + MOXY

8/10 - 좋아요

Emilie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel très bien situé pour la plage. Près de Lincoln Road pour les jolis restaurants, bien moins chers que sur Ocean drive. Hôtel bien entretenu et propre. Le hall sent bon lorsqu’on entre. Chambres très, très petites mais jolies.
2024년 5월에 4박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 23일
Hey Emilie, Thanks for the great review of Moxy Miami South Beach - we are thrilled that you loved our comfortable surroundings and fab location! We value your candor regarding our rooms as we always appreciate knowing about the things you would change. We hope you come back to see us as soon as you can!Nicole Ormeno,Director of OperationsPeace + Love + MOXY

10/10 - 훌륭해요

Michael V 님, Waterloo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay. Beautiful property and right in the middle of everything you need.
2024년 4월에 4박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 22일
Hey Michael, Thanks for the thoughtful review of Moxy Miami South Beach. We enjoyed reading your comments about our stunning property and convenient location! We hope you will come back soon; safe travels!Nicole OrmenoDirector of OperationsPeace + Love + MOXY

10/10 - 훌륭해요

Xylonne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We came to the Moxy for our 11th year Anniversary and had a blast. Hospitality was wonderful and the experience was everything we were expecting and more! Thank You Moxy for providing such an awesome memory that we won't forget!!!
2024년 5월에 4박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 23일
Hey Xylonne, Thanks for this awesome review and for choosing to celebrate your 11th Anniversary with us! We want every guest to have an exceptional experience while staying at Moxy Miami South Beach; therefore, it is wonderful to hear that we were able to make your time with us so memorable. We will enjoy sharing your kind words with our incredible crew for the outstanding hospitality they provided during your stay. It was a pleasure hosting all of you, and we look forward to doing it again soon.Nicole Ormeno,Director of OperationsPeace + Love + MOXY

10/10 - 훌륭해요

Edgar Hernandez

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 5월에 3박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 22일
Hey Edgar, We loved your rating and appreciate you choosing Moxy Miami South Beach for your visit to Miami. We have lots more fun planned for the next time your travels bring you this way, so come again soon!Nicole OrmenoDirector of OperationsPeace + Love + MOXY

6/10 - 괜찮아요

Kevin M. 님, Bolingbrook

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I tried to check my wife and I in early (black couple). The lady at the front desk (Hispanic or White lady) said there were no rooms available (it was about 2pm) literally the couple behind me (white couple) were given a room to check in immediately. She told me that they would call me when my room was ready. That never happened . My wife and I left the hotel until 3:55. Walked back and talked with a very pleasant and helpful young lady (black) who told me that my room was ready and had been ready for at least an hour. Also the lady bartender seemed “short” when serving me and me and my wife but I didn’t notice this with other patrons. I would hate to think that in 2024 we still have a level of racism like this. I saw a few reviews that said something similar but I thought I would try this hotel for myself. I saw it first hand and will not be back. The hotel itself has potential but everyone needs to be treated with the same level of respect, professionalism and kindness.
2024년 5월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 23일
Dear Kevin, Thank you for choosing us and sharing your experience. We want to offer our sincerest apologies for the unpleasant experience you had with us at Moxy Miami South Beach. It's important to us that you know we stand firmly for inclusion, regardless of race, religion, or gender, so we truly value your feedback. Thank you for bringing these concerns to our attention. Your comments are taken seriously, and we will use them to improve going forward. Thank you once again and we would love the opportunity to make it up to you the next time you are in Miami.Nicole OrmenoDirector of OperationsPeace + Love + MOXY

10/10 - 훌륭해요

Azra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel
2024년 5월에 3박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 21일
Hey Azra, We loved your review and appreciate you choosing Moxy Miami South Beach for your time in Miami. We look forward to hosting you again, so we hope you revisit soon!Nicole OrmenoDirector of OperationsPeace + Love + MOXY

4/10 - 별로예요

Adriana

단체 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
1. No microwave or mini fridge in room 2. No table 3. No chair Other than that, no noice complaints.
2024년 5월에 3박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 21일
Dear Adriana, Thanks for sharing your feedback. We’re truly sorry for the inconvenience you had due to the lack of certain room amenities. Thank you again and we would welcome another opportunity to show you the outstanding hospitality we are known for the next time you are in Miami.Nicole OrmenoDirector of OperationsPeace + Love + MOXY

10/10 - 훌륭해요

Keishlyan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Esta accesible a todo
2024년 5월에 3박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 21일
Hey Keishlyan, We love that our excellent location worked out perfectly for you! We're not gonna lie; we love our location too, along with all the fun things we've got going on at Moxy Miami South Beach. We wish you safe travels in the future, and we hope they bring you back this way soon!Nicole OrmenoDirector of OperationsPeace + Love + MOXY

8/10 - 좋아요

Dyann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay at the most was good enough for the amount of days we stayed in Miami. Hotel was nice with a great ambiance and vibes.
2024년 5월에 2박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 20일
Dear Dyann, We loved your review and appreciated you choosing Moxy Miami South Beach for your visit to Miami. We have lots more fun planned for the next time your travels bring you this way, so come again soon!Nicole OrmenoDirector of OperationsPeace + Love + MOXY

10/10 - 훌륭해요

Tanisha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the serena bar being on the property was a win for me instead of having to go out for dinner everyday. the beach was literally a 5 min walk. i’ll be back for sure.
2024년 5월에 3박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 20일
Hey Tanisha, We are pleased to hear that you enjoyed so much about our hotel! Thanks for mentioning our excellent location and also letting us know about the memorable time that you had at Serena. We can’t wait for you to come back and visit us here at Moxy Miami South Beach!Nicole OrmenoDirector of OperationsPeace + Love + MOXY

4/10 - 별로예요

Emelia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 21일
Dear Emelia, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Thank you for choosing us, and we hope you will visit again soon.Nicole OrmenoDirector of OperationsPeace + Love + MOXY

10/10 - 훌륭해요

Colin

연인과의 여행
The location is beyond perfect. Special shout out to THOMAS WITH THE MUSTACHE that works at the hotel restaurant. Our incoming flight was delayed by hours and we ended up having to check in after 9 pm our first night. After feeling exhausted and cranky thomas made sure we were served before the kitchen closed and acted as the best date planner in south beach. He referred us to Espanola way and the palace both within easy walking distance. He also clued us in on some unique features of Miami restaurants that really helped us during our stay. Our biggest issue was timing room cleaning it didn’t happen during our stay. First day we were gone all morning and housekeeping knocked as we were taking afternoon naps. Day 2 housekeeping was next door so we left for hours and upon return they had skipped our room. Probably need to work that out during our next stay which will definitely happen. It’s a cool looking hotel great ocean view room and awesome location. Look forward to taking advantage of the bikes next time.
2024년 5월에 3박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 20일
Dear Colin, Thanks for choosing Moxy Miami South Beach for your stay. We are pleased to know that Thomas took such good care of you after a long day. We also loved your comments about our convenient location and the beautiful views from your room. However, we are sorry for the inconvenience that you experience with the housekeeping in your room and we will share your comments appropriately so as to improve our services for the future. It was our pleasure hosting you and we look forward to welcoming you back again for a seamless experience.Nicole OrmenoDirector of OperationsPeace + Love + MOXY

10/10 - 훌륭해요

ALEXIS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Director of Operations 님, 2024년 5월 20일
Dear Alexis, Thank you for the fantastic rating! We love that you enjoyed what sets us apart here at Moxy Miami South Beach. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Nicole OrmenoDirector of OperationsPeace + Love + MOXY

4/10 - 별로예요

Shana

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Rooms were definitely to small, never received any hand rags for shower, definitely wasn’t kid friendly!
2024년 5월에 3박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 20일
Dear Shana, Thanks for choosing us and sharing your feedback. We are sorry for the inconvenience caused due to the size of your room and also for the lack of certain room amenities. We think our vibrant, free-spirited design sets us apart, but we understand that it may not be for everyone. It was our pleasure hosting you and we to have the opportunity to welcome you again.Nicole OrmenoDirector of OperationsPeace + Love + MOXY

8/10 - 좋아요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 4박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 19일
Hello Jessica, Thank you for sharing the nice rating about your experience at Moxy Miami South Beach. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Nicole Ormeno,Director of Operations,Peace + Love + MOXY

6/10 - 괜찮아요

Shanika Latia

2024년 5월에 3박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 18일
Hi Shanika, Thanks for your honest rating. While we are glad you liked your overall time with us, we are sorry if you felt we lacked in some areas during your stay. We appreciate your feedback and hope you will give us another chance to welcome you back to the perfect experience you deserve.Nicole Ormeno,Director of OperationsPeace + Love + MOXY

10/10 - 훌륭해요

Ebone

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service and location.
2024년 5월에 3박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 17일
Hey Ebone, Thanks for the terrific marks for Moxy Miami South Beach! We had a wonderful time with you, and we appreciate you pointing out how much you enjoyed our excellent service and fantastic location. We can't wait to see you again!Nicole Ormeno,Director of OperationsPeace + Love + MOXY

10/10 - 훌륭해요

Alber

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 5월에 2박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 16일
Hey Alber, We loved your review and appreciated you choosing Moxy Miami South Beach for your visit to Miami. We have lots more fun planned for the next time your travels bring you this way, so come again soon!Nicole Ormeno,Director of Operations,Peace + Love + MOXY

10/10 - 훌륭해요

Claudia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 4박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 17일
Hey Claudia, We are pleased to hear that you enjoyed so much about our hotel! Thanks for your stellar rating. We can’t wait for you to come back and visit us here at Moxy Miami South Beach!Nicole Ormeno,Director of OperationsPeace + Love + MOXY

2/10 - 너무 별로예요

Yatziri Jannet

별로예요: 청결 상태, 숙박 시설 상태 및 시설
First night at the Moxy and we have bed bugs.
2024년 5월에 4박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 18일
Hello Yatziri, Thank you for your review. We are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing these concerns to our attention. We take all guest comments seriously, especially matters of this nature, and understand the profound importance of maintaining a safe and comfortable environment for our guests. Your input is invaluable to us and will be shared appropriately; we wish you all the best with your travels.Nicole Ormeno,Director of OperationsPeace + Love + MOXY

2/10 - 너무 별로예요

Maggie

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Had issues getting into the room in the middle of the night many times. Took them an hour each time to send an expert to open the door. Ended up having to pack up our stuff and change our room. Very inconvenient.
2024년 3월에 4박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 16일
Hello Maggie, Thank you for taking the time to leave a review. We apologize for the inconvenience caused to you in getting into the initial room assigned to you and for the unsatisfactory service you received from us. Please be assured we will follow up on your comments appropriately and will take measures to ensure we focus on providing exceptional hospitality and accommodations to our guests. We are grateful for your patience and feedback and hope you will give us another chance to make a better impression. Nicole Ormeno,Director of Operations,Peace + Love + MOXY

10/10 - 훌륭해요

Jheniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 4박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 16일
Hey Jheniel, Thank you for the perfect rating. We are glad you had a wonderful time at Moxy Miami South Beach. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Nicole Ormeno,Director of Operations,Peace + Love + MOXY

10/10 - 훌륭해요

Sophie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing hotel. Convenient and clean. The staff are five star. We will be back for sure ✔️
2024년 5월에 6박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 16일
Hey Sophie, Thanks so much for the fantastic comments regarding our well-maintained property and for mentioning our incredible Crew. Everyone here at Moxy Miami South Beach loved hosting your visit, and we look forward to your return soon. Nicole Ormeno,Director of Operations,Peace + Love + MOXY

10/10 - 훌륭해요

Saida

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 16일
Hi Saida, Thank you for choosing Moxy Miami South Beach and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Nicole Ormeno,Director of Operations,Peace + Love + MOXY

6/10 - 괜찮아요

Karina

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
hotel location is top notch - close to everything including beach and dining options. but the first time we stepped into the room it was smelling like mold in the bathroom and we asked to clean the area and double check everything, but unfortunately the smell still stayed on during our whole vacation. one day they also forgot to clean our room - they also don’t clean the floors so it’s kinda gave the feeling of a dirty messy room condition. but staff is very friendly and polite, they try to make it up as much as they can.
2024년 5월에 4박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 15일
Hi Karina, Thanks for taking the time to review your stay - we value all of your feedback. We are thrilled that you liked our fab location and lively crew, but we are genuinely sorry for the cleanliness issues you experienced and for your disappointment with our styling service during your stay. The concerns you outlined have been addressed with our housekeeping team to make sure we are more diligent in our delivery moving forward so we can serve you better in the future. We are grateful for your patience and hope you will give us another chance to make a better impression. Nicole Ormeno,Director of OperationsPeace + Love + MOXY

8/10 - 좋아요

Shanice

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay just wish we was able get a mini fridge they was out of fridges during our entire stay
2024년 5월에 4박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 15일
Hi Shanice, Thanks for the thoughtful review of Moxy Miami South Beach. While we are glad you liked your overall time with us, we are sorry you were unhappy with the lack of refrigerator during your stay. Your specific insight is much valued and will be used to enhance our guest experience on all levels. We hope you will come back soon; safe travels!Nicole Ormeno,Director of OperationsPeace + Love + MOXY

10/10 - 훌륭해요

Tatiana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice. The room is small no closet or drawers but very cozy and comfortable.
2024년 5월에 2박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 15일
Hey Tatiana, Thanks for the great review of Moxy Miami South Beach - we are thrilled that you loved your time with us, especially our cozy rooms! However, we regret not meeting all of your expectations. Thanks again for the feedback about the things you would change. We hope you come back to see us as soon as you can!Nicole Ormeno,Director of OperationsPeace + Love + MOXY

8/10 - 좋아요

Francesco

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place is nice, the hotel room is small but not a huge deal. Staff is nice , bar , restaurant, pool and gym are great. So expensive but thats everywhere in Miami.
2024년 5월에 4박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 15일
Hey Francesco, Thanks for the great review of Moxy Miami South Beach - we are thrilled that you loved our amazing amenities and lively crew! Thanks again for the feedback about the things you would change. We hope you come back to see us as soon as you can!Nicole Ormeno,Director of OperationsPeace + Love + MOXY

10/10 - 훌륭해요

peter D

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good customer service Convenient to food / fast Uber connection
2024년 5월에 2박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 14일
Hey Peter, Thanks for the great review of Moxy Miami South Beach - we are thrilled that you loved our amazing service and fab location! We hope you come back to see us as soon as you can!Nicole Ormeno,Director of OperationsPeace + Love + MOXY

8/10 - 좋아요

NESTOR A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy walking distance
2024년 5월에 4박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 13일
Hey Nestor, We love that our excellent location worked out perfectly for you! We're not gonna lie; we love our location too, along with all the fun things we've got going on at Moxy Miami South Beach. We wish you safe travels in the future, and we hope they bring you back this way soon!Nicole Ormeno,Director of Operations,Peace + Love + MOXY

10/10 - 훌륭해요

Johnathon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent accommodations. Will stay again
2024년 5월에 3박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 13일
Hi Johnathon, Thanks for the great review of Moxy Miami South Beach - we are thrilled that you loved our rooms and decor! It was a pleasure hosting your visit, and we look forward to your return soon. Nicole Ormeno,Director of Operations,Peace + Love + MOXY

2/10 - 너무 별로예요

Linda Dianne

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스
So many unexpected fees. Especially for parking. Ang the room was sooooo small will never stay there again
2024년 5월에 3박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 13일
Hello Ms. Dianne, Thank you for leaving your review. We are very sorry for the disappointment with your room. Our rooms were designed to be cozy and hyper-efficient, providing all of the little things that we feel today's travelers are looking for. We have some great communal spaces for our guests to enjoy where you can work, hang out, drink and eat, so there's a lot to experience during your stay. Furthermore, we regret that some of our fees came as a surprise to you. Please know our fees are competitively priced and posted on our websites so guests can have this information before booking with us. We appreciate your feedback and hope to have the opportunity to host you again on your future visit to the area. Nicole Ormeno,Director of Operations,Peace + Love + MOXY

10/10 - 훌륭해요

Saqib

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So close to the beach but not loud at night. Room was small but amenities were great.
2024년 2월에 4박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 12일
Hey Saqib, Thanks for the great review of Moxy Miami South Beach - we are thrilled that you loved our fab location and modern amenities! Your feedback regarding the things you would change is much appreciated. We hope you come back to see us as soon as you can!Nicole Ormeno,Director of OperationsPeace + Love + MOXY

10/10 - 훌륭해요

Erblin

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The best hotel in Miami,I love it
2024년 5월에 3박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 11일
Hey Erblin, Thank you for the fantastic comments! We love that you enjoyed what sets us apart here at Moxy Miami South Beach. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Nicole Ormeno,Director of OperationsPeace + Love + MOXY

10/10 - 훌륭해요

India

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience!
2024년 5월에 2박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 10일
Hey India, Thank you for the fantastic review! We love that you enjoyed what sets us apart here at Moxy Miami South Beach. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Nicole OrmenoDirector of OperationsPeace + Love + MOXY

10/10 - 훌륭해요

Rosario

2024년 5월에 3박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 27일
Hey Rosario, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Moxy Miami South Beach.Nicole Ormeno,Director of Operations,Peace + Love + MOXY

2/10 - 너무 별로예요

surabhi

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms are extremely small and don’t have a closet or table to keep your things . Extremely bad stay.
2024년 4월에 3박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 8일
Hello Surabhi, Thanks for taking the time to leave your comments about our hotel. While we understand we aren't for everyone, we are disappointed to know we did not meet your expectations regarding the size and design of your room. We have shared your comments with our Crew, as we are always looking for ways to improve. We hope you had a great time in Miami, and we wish you the best in your travels.Nicole OrmenoDirector of OperationsPeace + Love + MOXY