외관

포 포인츠 바이 쉐라톤 밀워키 노스 쇼어 여행 후기

3 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 794개 이용 후기 중 370개" "
평점 8 - 좋아요. 794개 이용 후기 중 235개" "
평점 6 - 괜찮아요. 794개 이용 후기 중 84개" "
평점 4 - 별로예요. 794개 이용 후기 중 47개" "
평점 2 - 너무 별로예요. 794개 이용 후기 중 58개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Anna 님, Glendale

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff & great pool!
2024년 4월에 11박 숙박함
답변 제공: MillardE 님, 2024년 5월 16일
On behalf of the entire hotel team, I want to thank you for sharing your experience at the Four Points by Sheraton Milwaukee North Shore.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotels team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback

10/10 - 훌륭해요

Jeremiah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable beds perfect location. Walking distance to schroeder aquatic center
2024년 4월에 3박 숙박함
답변 제공: MillardE 님, 2024년 5월 16일
On behalf of the entire hotel team, I want to thank you for sharing your experience at the Four Points by Sheraton Milwaukee North Shore.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotels team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback

4/10 - 별로예요

Elleace

아이를 동반한 가족 여행, 출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms and pool were dirty. I left an expensive shoe on the property. They took my address down to mail it to me, and they mailed it to a different customer. The general manager (Alex Gomez and his assistant (Milard) was helpful until their staff mailed out my item to the wrong customer. After they realized their mistake, Alex and Milard were never available and never returned my calls. I am still trying to get in contact with them.
2023년 12월에 2박 숙박함
답변 제공: MillardE 님, 2024년 5월 10일
Thank you for taking the time to let us know about your experience while staying with us. The experiences that you encountered are below our standard. Providing the highest level of hospitality is our number one priority and I apologize for failing to meet your expectations. I have shared your feedback with the hotel's leadership team to ensure the necessary guidelines are in place and reviewed to prevent further issues like this from occurring in the future.

10/10 - 훌륭해요

Shelly

2024년 5월에 3박 숙박함

8/10 - 좋아요

Jacob

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
.
2024년 4월에 1박 숙박함
답변 제공: MillardE 님, 2024년 5월 2일
On behalf of the entire hotel team, I want to thank you for sharing your experience at the Four Points by Sheraton Milwaukee North Shore. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel’s team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was very well kept and the staff were excellent. The breakfest buffet was a great deal. Very quick drive to Milwaukee without being right in the middle of it all. Only complaint was the AC in our room was incredibly loud whenever it kicked on. Would definitely stay again when returning to the Milwaukee area.
2024년 4월에 2박 숙박함
답변 제공: MillardE 님, 2024년 4월 30일
On behalf of the entire hotel team, I want to thank you for sharing your experience at the Four Points by Sheraton Milwaukee North Shore. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel’s team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 - 좋아요

Kim

2024년 4월에 1박 숙박함
답변 제공: MillardE 님, 2024년 5월 18일
Thank you for the 4 out of 5 star review! We appreciate your business.

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: MillardE 님, 2024년 4월 16일
On behalf of the entire hotel team, I want to thank you for sharing your experience at the Four Points by Sheraton Milwaukee North Shore. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel’s team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - 훌륭해요

Devin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: MillardE 님, 2024년 4월 7일
On behalf of the entire hotel team, I want to thank you for sharing your experience at the Four Points by Sheraton Milwaukee North Shore. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel’s team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 - 좋아요

John

2023년 3월에 1박 숙박함
답변 제공: MillardE 님, 2024년 4월 30일
On behalf of the entire hotel team, I want to thank you for sharing your experience at the Four Points by Sheraton Milwaukee North Shore. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel’s team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - 훌륭해요

Jeff

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Seemed like a recent remodel. People were great. Enjoyed bar and restraunt, will stay in future.
2024년 3월에 1박 숙박함
답변 제공: MillardE 님, 2024년 3월 28일
On behalf of the entire hotel team, I want to thank you for sharing your experience at the Four Points by Sheraton Milwaukee North Shore. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel’s team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

6/10 - 괜찮아요

Julie

2023년 12월에 1박 숙박함
답변 제공: MillardE 님, 2024년 3월 7일
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the hotels leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

6/10 - 괜찮아요

Julie

가족 여행
좋아요: 편의 시설/서비스
Be prepared to hear doors slamming all day/night and people talking in regular voices in rooms next door.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 28일
Thank you for your feedback. This helps us ensure every guest experience is a great one! Our goal is to provide every guest with a wonderful experience, and we're disappointed to learn we may have fallen short of expectations. We offer our sincere apologies for any disturbance you encountered in your room and for any inconvenience this may have caused you. Your feedback is appreciated, and we wish you safe travels ahead.Sincerely,The Management Team Four Points Milwaukee North Shore

8/10 - 좋아요

Missey

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: MillardE 님, 2024년 2월 29일
Thank you for the review. We appreciate your business and hope to see you again the next time that you're in the Milwaukee area.

10/10 - 훌륭해요

Melanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is great and has been newly renovated. The area around the property is pretty rundown. Not much to do in the area.
2024년 2월에 4박 숙박함
답변 제공: General Manager 님, 2024년 2월 20일
Dear Melanie,Thank you for your feedback. This helps ensure every guest experience is a great one. We are honored to have earned a perfect rating thanks to our wonderful property and renovations. Please visit us again for another great stay. Sincerely,The Management Team Four Points Milwaukee North Shore

8/10 - 좋아요

Derek

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location off highway Dining options right at the hotel are limited
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 5일
Thank you for your feedback. This helps us ensure every guest experience is a great one!We're glad our location worked well for your trip, and we invite you to stay with us again should you be back in the area.Sincerely,The Management Team Four Points Milwaukee North Shore

8/10 - 좋아요

Desilynn 님, Milwaukee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall I liked the stay. The customer service was excellent so that made other things minimal. The room condition was a bit tattered and unkept, but overall clean
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 5일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We are delighted you enjoyed our wonderful staff and clean accommodations. Your comments will be shared with the team as we are always working to improve. We look forward to welcoming you back to Four Points by Sheraton Milwaukee North Shore for another great stay.Sincerely,The Management Team Four Points Milwaukee North Shore

8/10 - 좋아요

Sandberg

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great value and great gym
Great value for money. This place has the best hotel gym, pool area and breakfast in the Brown Deer area. Beds are comfortable and rooms are clean and spacious. I've stayed here many times and I will continue to do so. Don't miss out on testing their assortment of local brews.
2024년 1월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We're delighted to read you were able to take full advantage of our plentiful amenities. It's also great to read our clean, comfortable accommodations and delicious breakfast were some of the highlights of your trip. We appreciate your loyalty and can't wait to welcome you back to Four Points by Sheraton Milwaukee North Shore.Sincerely,The Management Team Four Points Milwaukee North Shore

10/10 - 훌륭해요

Karen

2024년 1월에 1박 숙박함
답변 제공: MillardE 님, 2024년 2월 29일
Thank you for the review. We appreciate your business and hope to see you again the next time that you're in the Milwaukee area.

2/10 - 너무 별로예요

richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Upon checkout I was informed the $150 hold on my credit card for incidentals was per Expedia poicy. While I find it hard to believe, it is excessive for the one night stay at this particular property.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We regret any inconvenience caused by the incidental fee. Please know that deposits typically take up to ten business days to appear back in your account, and we encourage you to reach out to the site you booked with regarding this fee. It was a pleasure having you as our guest, and we wish you safe travels.Sincerely,The Management Team Four Points Milwaukee North Shore

2/10 - 너무 별로예요

katherine

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Short staff poor service
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 19일
Thank you for your feedback. This helps us ensure every guest experience is a great one! Our goal is to provide attentive and friendly service, and we'll certainly continue to work diligently to do so. Next time you're in town, we hope to have a chance to show you how we've improved. Sincerely,The Management Team Four Points Milwaukee North Shore

2/10 - 너무 별로예요

Carsha

별로예요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: MillardE 님, 2024년 2월 29일
On behalf of the entire team at the Four Points by Sheraton Milwaukee, we sincerely apologize that we did not meet your standards or the standards that we established for ourselves and our guest. We will work with team at getting better to make sure that an experience like this will not happen again. Thank you for you're feedback and we hope to see you again

10/10 - 훌륭해요

Laura 님, Kenosha

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
I had such a great experience this past weekend. Glenda was the front desk person, they were slammed with reservations due to a local power outage. Their systems were down and she had to manage everything on her own. She handled the situation with poise and grace. As I walked through the lobby, not one person was complaining or getting frustrated because of how well she handled the situation. She was a diamond through her whole shift. I will say one thing, the situation she was in all by herself, I am disappointed that the general manager didn’t make an appearance to help. Seems to me that was a poor choice for him Or her not to come in and support the staff during a very hectic and what I’m sure was frustrating to the team that was there managing the issues. Hats off to Glenda! She was a rockstar!
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 17일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We agree that Glenda is phenomenal, and we'll be sure to share your compliments. We trust the rest of your stay was comfortable and pleasant, and we hope you'll come back to see us again.Sincerely,The Management Team Four Points Milwaukee North Shore

4/10 - 별로예요

Tom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The check-in system was down. Waited in line 1.5 hours! Otherwise nice hotel and staff.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 17일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We are pleased that our team was highlighted for their service and that you enjoyed your visit. However, we apologize for the delay in getting you checked in and settled in for your stay. Our team is discussing ways to help streamline this process in the future should this situation arise again. It would be our pleasure to host you again and deliver a stay that is worthy of five stars. Sincerely,The Management Team Four Points Milwaukee North Shore

6/10 - 괜찮아요

Marriott

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Choose somewhere in an emergency
The front desk did not want to honor my reservation, first room had no heat. It was a hardship to move as I am disabled.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 17일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We sincerely regret to learn of your disappointment with your recent stay and apologize for the inconvenience you encountered. Your comments will be discussed internally to ensure our high standards of hospitality are met and any necessary repairs are made promptly. It was a pleasure having you here, and we hope to welcome you back in the future for an improved experience. Sincerely,The Management Team Four Points Milwaukee North Shore

4/10 - 별로예요

Brianna

2024년 1월에 1박 숙박함
답변 제공: MillardE 님, 2024년 2월 29일
On behalf of the entire team at the Four Points by Sheraton Milwaukee, we sincerely apologize that we did not meet your standards or the standards that we established for ourselves and our guest. We will work with team at getting better to make sure that an experience like this will not happen again. Thank you for you're feedback and we hope to see you again.

8/10 - 좋아요

Ismael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The women were beautiful
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 13일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We appreciate the great rating of your recent stay with us. If you find yourself back in the area, we invite you to stay with us again. Sincerely,The Management Team Four Points Milwaukee North Shore

10/10 - 훌륭해요

Kimberly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The in house restaurant was delightful thanks to our gracious hostess, Karen. Definitely went out of her way, to make us feel like we were home. Food was outstanding and reasonably price.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 13일
Dear Kimberly,Thank you for your feedback. This helps us ensure every guest experience is a great one! We enjoyed serving you at our restaurant, and rest assured, your compliments will be shared with Karen! Please come back and see us again at Four Points by Sheraton Milwaukee North Shore.Sincerely,The Management Team Four Points Milwaukee North Shore

2/10 - 너무 별로예요

Steven

2023년 12월에 1박 숙박함
답변 제공: MillardE 님, 2024년 2월 29일
On behalf of the entire team at the Four Points by Sheraton Milwaukee, we sincerely apologize that we did not meet your standards or the standards that we established for ourselves and our guest. We will work with team at getting better to make sure that an experience like this will not happen again. Thank you for you're feedback and we hope to see you again

10/10 - 훌륭해요

Fredrick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Thank you for your feedback. This helps us ensure every guest experience is a great one!We're glad to hear you enjoyed your stay with us at Four Points by Sheraton Milwaukee North Shore. It would be wonderful to welcome you back soon.Sincerely,The Management Team Four Points Milwaukee North Shore

8/10 - 좋아요

Jerome

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a good stay. However….two issues. I wanted to use the fitness center at 5:00 AM and my room key would not open door to pool area where the center was located. I waited for 10 minutes at the desk in the lobby for help and no one was there. Also the server for breakfast was dismissive and uncomfortably rude when she was asked for help. Not big issues but genuinely annoying. I would stay again, but with some hesitation
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Thank you for your feedback. This helps us ensure every guest experience is a great one!We're happy to see your overall stay was pleasant. However, we apologize for any issues accessing the fitness center and for any concerns about the service you received. We'll look into your comments further, and we hope to see you again during your next trip.Sincerely,The Management Team Four Points Milwaukee North Shore

10/10 - 훌륭해요

Isadore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great customer service
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 19일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We do have one of the best teams in the business, and they will all be delighted to know how much you enjoyed their service. We look forward to welcoming you back to Four Points by Sheraton Milwaukee North Shore any time you're heading back in our direction.Sincerely,The Management Team Four Points Milwaukee North Shore

2/10 - 너무 별로예요

Jonie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
DIRTY AND GROSS. Literally poop on the floor in the hall. Entire place is full of marijuana smoke. Dirty towels laying in the hall. Everything is gross. People running up and down the halls yelling and arguing. They say recently renovated, I would hate to see this place before renovations. Do not stay here.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 19일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We sincerely regret to learn of your disappointment. Cleanliness is one of our top priorities and will be discussed thoroughly by our dedicated team as we make the appropriate changes. We are grateful for you bringing your concerns to our attention, and we hope you consider staying with us again in the future for a better visit.Sincerely,The Management Team Four Points Milwaukee North Shore

8/10 - 좋아요

Diane

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

JAMES

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Sara

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A nice, clean hotel.
Very nice, clean hotel. I had a reservation, but caught staff in a shift change and had to stand at the front desk for 5-10 minutes to get checked in.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 7일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We're pleased you noticed our immaculate environment, and you can bet we'll remain focused on delivering the efficient check-in you desire. Please join us again at Four Points by Sheraton Milwaukee North Shore.Sincerely,The Management Team Four Points Milwaukee North Shore

10/10 - 훌륭해요

Mara

Very clean
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Thank you for your feedback. This helps us ensure every guest experience is a great one! It is wonderful to see that our dedication to cleanliness impressed you. We look forward to welcoming you back for another exceptional stay!Sincerely,The Management Team Four Points Milwaukee North Shore

10/10 - 훌륭해요

Jerry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice fitness center and pool
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 29일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We're glad you enjoyed the pool and gym, and we look forward to your next stay at Four Points by Sheraton Milwaukee North Shore.Sincerely,The Management Team Four Points Milwaukee North Shore

8/10 - 좋아요

Shirelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was amazing at check-in and check-out.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 8일
Thank you for your feedback. This helps us ensure every guest experience is a great one! It is wonderful to see that you liked our friendly, helpful staff and that your check-in and check-out processes were smooth and efficient. We look forward to welcoming you back in the future. Sincerely,The Management Team Four Points Milwaukee North Shore

8/10 - 좋아요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is nice, room could use a bit of updating, but clean ond comfortable.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 7일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We're glad you found our property friendly and your room clean and inviting. Your note on updating has been taken on board as we continually seek ways to enhance our guest experience. We look forward to your next stay and the chance to impress you further.Sincerely,The Management Team Four Points Milwaukee North Shore

2/10 - 너무 별로예요

Ijuwanna

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reserved and paid for my room, got three and I dealt with someone with a nasty attitude and basically told me she couldn’t accomplish me, going thrrough the motions as we speak you get the $148 I spent for one night and was taken off my card.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 7일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We are terribly sorry for any perceived rudeness and inconvenience you experienced during your stay. Please be assured that your concerns will be addressed with our staff to ensure improvements are made, as our guest satisfaction is a top priority. Take care, and we hope to regain your confidence in the future. Sincerely,The Management Team Four Points Milwaukee North Shore

10/10 - 훌륭해요

Daphne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Omg, the rain shower shower head was pure heaven.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 30일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We're delighted you had the opportunity to enjoy our rejuvenating showers, and we appreciate you highlighting them to your fellow travelers. It was a pleasure having you here, and we hope you return soon!Sincerely,The Management Team Four Points Milwaukee North Shore

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice spot
Nice hotel. We were going to cedarburg and this spot was only 20 minutes away. Pool area is very clean. Room and bed were nice and comfortable. Staff very accommodating. Will stay again
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 30일
Thank you for your feedback. This helps us ensure every guest experience is a great one! It was a pleasure hosting you at Four Points by Sheraton Milwaukee North Shore. Guest feedback is always appreciated, and we thank you for highlighting our relaxing pool area, professional staff, and comfortable accommodations. We hope to see you again soon. Sincerely,The Management Team Four Points Milwaukee North Shore

6/10 - 괜찮아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Highs and lows
The staff was very nice and helpful, both in the front desk and the restaurant. The room was very clean. The bed was comfortable but there was a very sharp metal spike protruding from the end that we had to carefully avoid. The shower is upgraded and excellent. The rest of the hotel is in rough shape. The hairdryer in our room was broken, and although we received a quick replacement, it shouldn’t have been in the room. The cover to our radiator fell off twice, once in the middle of the night. When we asked for repairs, housekeeping propped it on its side next to the radiator. The hot tub is in terrible shape. The jets don’t work and it was filthy. There were also piles of discarded sunflower seed shells all over the pool area. It’s also not very eco friendly with no refillable water options.
Broken radiator
2023년 10월에 4박 숙박함
답변 제공: General Manager 님, 2023년 10월 25일
Thank you for your feedback. This helps us ensure every guest experience is a great one!It's great to hear that our team provided good service and that you enjoyed the room's cleanliness. However, we genuinely regret the inconveniences you faced during your stay. We value your feedback and will certainly take it on board to improve our offerings and guest experience. We hope to have another opportunity to serve you better in the future.Sincerely,The Management Team Four Points Milwaukee North Shore

10/10 - 훌륭해요

John

2023년 10월에 2박 숙박함

10/10 - 훌륭해요

darrall

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We got in late and went to bed. It was everything we expected.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 4일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We trust that you settled into our accommodations for a comfortable night's sleep. If your travels bring you back to Milwaukee, we hope you will stay with us again at Four Points by Sheraton Milwaukee North Shore!Sincerely,The Management Team Four Points Milwaukee North Shore

6/10 - 괜찮아요

shyesha

좋아요: 편의 시설/서비스
I get it stand outside and smoke of a hotel but there where multiple people smoking weed playing music from a speaker and drinking it was like when you ride past a gas station and you decided you don’t need gas that bad and they only have one way in and out so you could not avoid it
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 4일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We apologize for the inconvenience you experienced. Your feedback is valuable, and we will address this issue to ensure a more peaceful atmosphere for future visitors. We hope you will consider staying with us again for a more enjoyable experience.Sincerely,The Management Team Four Points Milwaukee North Shore

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not what I expected from the pictures
The hotel was okay, the rooms were clean, bed and sheets were fine as well, but the swimming pool was dirty and we could smell cigarette smoke in the hallways. I don’t think I would stay here again.
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 4일
Thank you for your feedback. This helps us ensure every guest experience is a great one!We appreciate your kind compliments and constructive comments. Please rest assured we'll share your thoughts about the pool and odor in the hallways with the appropriate staff members, as we're always seeking ways to improve. Thanks again, and we wish you well.Sincerely,The Management Team Four Points Milwaukee North Shore

10/10 - 훌륭해요

Marci

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함