โi checked in at 11pm and try to shower at midnight and there was wet towel which previous guest used. I didnt want to touch it so call them to take it away I called three times and didnt show up until 2AM.
Also, the carpet is too old and it is sticky when my feet press the carpet... nasty... โ
โMy family arrived early and were quite anxious, but the quick check-in process alleviated our concerns and left us extremely satisfied. Furthermore, all the staff members were exceptionally friendly, the breakfast was delicious, and the room was impeccably clean. Overall, we were highly pleased with our experience.โ
โI was pleasantly surprised about how upscale and beautiful the hotel was. The room was great with all the amenities and decor especially for the price I got.However there were some issues and my ratings shouldnt have been so high.
Someone nextdoor spent hours singing and talking on a phone in the bathroom and I could here it LOUD and clear, but on the bright side at 4am staff was there quickly to address.
I could have used a map or directory showing where the fitness room, ice dispensers,...
"The room was more spacious than expected, and it had a refrigerator, which was very convenient. The hotel is located close to major tourist attractions and the McCormick Place convention center, making it an ideal base for both sightseeing and attending events. There are grocery stores nearby, and public transportation such as the subway and buses are easily accessible. It took less than 30 minutes to get to the airport by Uber. The staff were also very friendly and helpful."
