“Im guessing we got the "third party booking site room special". Room 140, I believe
We ended up in the last room on the hall, in the back, basically built into the hill. It was so dim and damp. In fact, nothing would dry it was so damp. Towels, swimwear, damp clothes from rain. And it had a smell. I dont want to say odor, but it smelled musty.
For the first night we literally could not get the room above 60f and we froze!
I also hate to say, but it definitely had not been properly cleaned...
“I thought the extra money would be worth it due to amenities but was a bit disappointed to see the dehumidifier in the room that would beep when full and we would have to empty it as well, was a wake up early morning, and the air conditioner vent was full of dust and not cleaned. Otherwise the staff was nice and the pool was great.”
“Wow, what a stunning hotel! It's so clean, new, and very modern. The kind gentleman in the reception area is ultra sweet and kind. The cleaning ladies really do a fantastic job keeping everything neat and clean. It smells like a brand new building. I definitely recommend this hotel. The bed, though firm, is extremely comfortable. We enjoyed every moment and extended our stay for 2 more days!”
“Beautiful building in a perfect walkable location. Room was nice. Murphy bed was very firm but nice linens. Very cozy but slightly cramped room. We liked that we could open the windows for fresh mountain air. Restaurant on property is very good. Very friendly and efficient staff. Appreciate that we had a reserved parking spot.”
“So, this place is amazing. We didn’t use many of the amenities but would have if your stay had been longer. Restaurants and bar are great, rooms are quiet, pools are large and uncrowded. I will definitely stay here again.”
“We loved our time at the Von Trapp Family Lodge and would love to come back and spend more time in the future. It is a beautiful property with beautifully maintained buildings and grounds and gorgeous flowers throughout. The lovely antiques and family momentos made it a truly special stay for us. Our dinner in the dining room was delicious and our room and bed were comfy and quiet and perfect for our travels!”
“Had an actual key for room, washcloth in the bathtub looking like poo stains are on it waiting for us, cigarette burns on the blankets, and cracks everywhere. Needs a full remodel.”