테라스/파티오

실버라도 리조트 여행 후기

4 out of 5
실버라도 리조트
1600 Atlas Peak Road, Napa, CA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 541개" "
평점 8 - 좋아요. 1000개 이용 후기 중 218개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 133개" "
평점 4 - 별로예요. 1000개 이용 후기 중 68개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 40개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

GANG SEOG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 4박 숙박함

6/10 - 괜찮아요

Lee

단체 여행
좋아요: 객실의 편안함
사진에 나와있는것과 많은 차이가 있고 4시에 첵인인데 5시가 되어도 실내정리가 안되어서 밖에서 많이 기다렸다. 금액에 비해서는 시설이 조금 부족한것 같다. 그러나 아침에 일어나서 거실에사 바라보는 탁트인 그린 골프장 뷰 덕분에 기분이 좋았다.
2021년 3월에 1박 숙박함

10/10 - 훌륭해요

SEUNG CHUL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
시설
편안한 시설 굿
2021년 2월에 1박 숙박함

10/10 - 훌륭해요

So Yeon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved to stay here.
2020년 6월에 3박 숙박함

6/10 - 괜찮아요

Mark 님, Laurel

별로예요: 직원 및 서비스
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Marva

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I liked the staff services and attentiveness.,what I was disappointed with was no cash acceptance policy. Other than that my stay was excellent.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

JUSTIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very quiet.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Nataliya

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a beautiful place with a great service
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Joseph

It was great
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Vanessa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing!!
2024년 4월에 3박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 4월 17일
Dear Vanessa,We're thrilled to hear that you had an amazing experience with our staff. Thank you for taking the time to leave us a review. Providing exceptional service is our top priority, and it's wonderful to know that our team exceeded your expectations. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another fantastic experience in Napa Valley.

8/10 - 좋아요

Bernard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great spot, and golf course. Beautiful grounds and nice 1 bedroom remodeled casa. South Golf course is redoing cart paths and it is very disruptive to 4-5 holes, easy to get lost. Staff was very accommodating and friendly.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Alicia

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 4월 17일
Dear Alicia,Dear Jason,Thank you for taking the time to leave us rating of your stay. We're thrilled to hear that you had a wonderful experience.. We look forward to welcoming you back again soon for another fantastic stay. If there's anything specific you'd like us to know for your next visit, feel free to reach out.

10/10 - 훌륭해요

ARMANDO 님, San Luis Potosi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 4월 17일
Dear Armando,Thank you so much for taking the time to leave us a five-star review. We're delighted to hear that you had a wonderful experience during your stay with us. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back again in the future for another fantastic stay in Napa Valley.

8/10 - 좋아요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is dated, but well maintained.
2024년 4월에 5박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 4월 17일
Dear Paul,Thank you for your feedback. We're thrilled to hear that you enjoyed your stay despite the challenges you encountered. We're currently in the process of rolling out property-wide renovations to enhance our guests' experiences, and we appreciate your patience and understanding during this time. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay. If you have any further feedback or suggestions, please feel free to reach out.

6/10 - 괜찮아요

Marie

좋아요: 청결 상태, 직원 및 서비스
The first thing that pops up on amenities is Jacuzzi and pool. And yet when we were going to check into our first room, it was way too far from the pool, so they attempted to put us in a tiny little room that was near the pool. We actually went and changed into our bathing suits and went to the Jacuzzi, where there were tons of kids, and the parents were allowing them to eat pizza in the Jacuzzi and pool. Now, We are frustrated so we asked for a decent room and we didn’t care about the Jacuzzi pool. They put us in number 211, which was a nice room, But it was not a great experience for us. The best thing they have going is the pizza and bakery shop with the fire pit.
2024년 4월에 1박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 4월 17일
Thank you for sharing your experience, Marie. We're sorry to hear about the inconvenience you faced with the room location and the pool area. Your feedback is valuable to us, and we'll take it into consideration to improve our guest experience. We're glad to hear that you enjoyed our pizza and bakery shop with the fire pit. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 - 훌륭해요

Santi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place
2024년 4월에 1박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 4월 17일
Dear Santi,Thank you for your kind words. We're delighted to hear that you enjoyed your time with us. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We can't wait to welcome you back soon for another Napa getaway.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
SERVICE IS TOP NOTCH!!
2024년 1월에 3박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 4월 17일
Dear Mary,We're thrilled to hear that you experienced top-notch service during your stay. Providing exceptional service is our priority, and we're glad that our team exceeded your expectations. Thank you for choosing us, and we look forward to welcoming you back for another fantastic experience in Napa Valley.

8/10 - 좋아요

Kanchan

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 4월 11일
Dear Kanchan,Thank you for taking the time to share your feedback with us. We appreciate your comments and will use them to continue improving our services. If there's anything specific you'd like us to address or if you have any further feedback, please feel free to reach out. We hope to have the opportunity to welcome you back in the future for an even better experience in Napa Valley.

6/10 - 괜찮아요

kathleen 님, Granite Bay

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Lovely place to stay , sadly the pool/spa at the spa was under maintenance and unavailable for use. . Only outdoor main pool avail. Booked for 3 people and amenities were for 2, a bit inconvenient when we checked in late. I’ll stay again I will just make sure to check pool spa and amenities
2024년 4월에 1박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 4월 11일
Dear Kathleen,Thank you for sharing your experience with us. We're delighted to hear that you found our property lovely, despite the temporary inconvenience with the spa pool and amenities. Your feedback is invaluable as we strive to improve our services. We sincerely hope to have the pleasure of welcoming you back soon, and we'll ensure your next stay is nothing short of exceptional. Please feel free to reach out if there's anything we can do to make your next visit even more enjoyable.

10/10 - 훌륭해요

Dina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a beautiful place to stay!
2024년 4월에 1박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 4월 11일
Dear Dina,Thank you for your kind words. We're delighted you enjoyed your stay with us. Whenever you're ready for another getaway to Napa Valley, we'll be here to welcome you back with open arms.

10/10 - 훌륭해요

Denisce 님, Rosedale

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice spot
2024년 4월에 2박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 4월 11일
Dear Denisce,We're glad to hear you enjoyed your time with us at Silverado Resort. If there's anything we can do to make your next visit even more enjoyable, just let us know. We look forward to welcoming you back soon for another Napa Valley getaway.

10/10 - 훌륭해요

Stefany

2024년 4월에 1박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 4월 11일
Dear Stefany,Thank you so much for leaving us a review. We're thrilled you had a great experience with us. If you ever find yourself back in the area, we'd love to welcome you again for another wonderful stay.

10/10 - 훌륭해요

Bianca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really quaint with the Napa feeling! I adored the clubhouse ☺️
2024년 4월에 2박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 4월 17일
Dear Bianca,We're delighted to hear that you enjoyed the quaint Napa atmosphere at our clubhouse! It's always our goal to provide a memorable and enjoyable experience for our guests. We hope to welcome you back soon for another wonderful visit to Napa Valley.

6/10 - 괜찮아요

Taraneh

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very slow check in. Waited in line for 45 minutes before getting helped.
2024년 4월에 2박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 4월 8일
Dear Taraneh,Thank you for sharing your feedback with us. We apologize for the delay you experienced during check-in. Your time is valuable, and we understand the importance of efficient service. We'll review our check-in process to ensure a smoother experience for our guests in the future. We appreciate your patience and hope to welcome you back for a more seamless stay to Napa Valley.

10/10 - 훌륭해요

D

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 4월 11일
Dear D,Thank you for taking the time to share a wonderful rating. We're thrilled to hear that you enjoyed your experience with us. If you have any feedback or if there's anything we can do to make your next visit even more exceptional, please don't hesitate to let us know. We look forward to welcoming you back to Napa Valley soon.

2/10 - 너무 별로예요

ANA

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2024년 4월에 2박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 4월 8일
Dear Ana,We're truly sorry to hear about your experience. Our team is dedicated to providing exceptional service, and we regret that we fell short during your stay. Please know that we take your feedback seriously and will use it to improve our services. If there's anything specific we can do to address your concerns, please don't hesitate to reach out to us directly. We hope to have the opportunity to make it right in the future.

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful setting and grounds, attentive staff.
2024년 4월에 3박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 4월 8일
Dear Christine,We're delighted to hear that you enjoyed the beautiful setting and grounds during your stay. Our team works hard to ensure that every guest feels well taken care of, and we're glad to hear that you found our staff attentive. Thank you for choosing us, and we hope to welcome you back again soon for another memorable experience.

6/10 - 괜찮아요

Sylvia

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 4월 3일
Hi Sylvia,Thank you for sharing your feedback with us. We appreciate your honesty and will use it to improve our services. If there's anything specific you'd like us to address, please feel free to reach out. We're here to ensure your experience with us is nothing short of wonderful.

6/10 - 괜찮아요

Francis

연인과의 여행
좋아요: 편의 시설/서비스
The unit we had needs a little upgrading, at least the carpet needs shampooing to get rid of the “old” smell. We rented an EV vehicle but sadly we struggled looking for a place to charge. The resort only had one functioning port for non-Tesla EVs
2024년 3월에 4박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 4월 3일
Dear Francis,Thank you for sharing your experience with us. We appreciate your feedback regarding the unit and will certainly address the carpet situation. Additionally, we are currently implementing resort-wide upgrades, including enhancements to our facilities and amenities. We apologize for the inconvenience regarding the EV charging availability and are actively working to expand our charging infrastructure to accommodate all our guests' needs. If there's anything else we can assist you with, please feel free to reach out. We hope to have the opportunity to welcome you back for a more enjoyable stay.

10/10 - 훌륭해요

Sierra

아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing experience. The resort has everything!
2024년 3월에 1박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 4월 3일
Dear Sierra,We are delighted to hear that you had such a wonderful experience at Silverado Resort. It brings us joy to know that you found everything you needed here. From our array of amenities including golf, tennis, pickleball, bocce, The Spa, The Grill, Mansion Bar, The Market and Bakery, and more, we aim to create unforgettable moments for our guests. Thank you for choosing us, and we can't wait to welcome you back for another memorable stay.

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Relaxing spa experience
2024년 3월에 1박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 3월 30일
Dear Cheryl, we're delighted to hear that you had a relaxing spa experience with us. Thank you for choosing our spa for some well-deserved relaxation. We hope to welcome you back soon for another rejuvenating visit.

2/10 - 너무 별로예요

Jose

별로예요: 청결 상태
The property itself is very nice and has lots of amenities, but the rooms are significantly dated and unclean. I plugged my charger into the wall at 8pm and we lost power to half of the room for the rest of our stay. The shower pooled up with water in the tub when not in use. I would not stay here again.
2024년 3월에 1박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 3월 26일
Dear Jose, We're truly sorry to hear about the challenges you faced during your stay. Your comfort and satisfaction are our top priorities, and we regret that we fell short in meeting your expectations. Rest assured, your feedback has been shared with our team to address the issues you encountered promptly. We value your patronage and hope to have the opportunity to regain your trust during your next visit. Thank you for bringing your concerns to our attention, and we hope to welcoming you back for a more enjoyable stay.

10/10 - 훌륭해요

Jason

2024년 3월에 1박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 4월 17일
Dear Jason,Thank you for taking the time to leave us rating of your stay. We're thrilled to hear that you had a wonderful experience.. We look forward to welcoming you back again soon for another fantastic stay. If there's anything specific you'd like us to know for your next visit, feel free to reach out.

10/10 - 훌륭해요

Luohan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 3월 25일
Hi Luohan, we're happy to hear that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back again soon for another memorable stay.

8/10 - 좋아요

Karen

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 3월 25일
Thank you for taking the time to leave us a rating, Karen. We're pleased to see that you had a positive experience overall. If there's anything we can do to turn that 4 into a 5 for your next visit, please feel free to share your feedback with us. We look forward to hosting you again soon.

10/10 - 훌륭해요

Jennifer

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved staying here! Great amenities and a beautiful property. The staff were kind and helpful - a special shout out to Rene who graciously helped us with our bags.
2024년 3월에 1박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 3월 30일
Dear Jennifer, we're so glad to hear that you loved your stay with us. Thank you for your kind words about our amenities, beautiful property, and the exceptional service provided by our staff, especially Rene. We'll be sure to pass along your appreciation. It was our pleasure to assist you, and we can't wait to welcome you back for another memorable stay.

8/10 - 좋아요

Taurin

2024년 3월에 3박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 3월 21일
Hi Taurin, thank you for your review. We appreciate your feedback and are glad to see that you had a positive experience overall. If there's anything specific we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon.

10/10 - 훌륭해요

Burnett

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a short but amazing stay. we are coming back for a couples weekend!
2024년 3월에 1박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 3월 12일
Dear Burnett,Thank you for sharing your experience. We're delighted to hear that you had an amazing stay with us. We can't wait to welcome you back for a couples weekend. Until then, safe travels.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place
2024년 3월에 2박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 3월 19일
Hi Paul, we're happy to hear that you found our place great. Your feedback means a lot to us, and we hope to welcome you back again soon for another wonderful experience.

10/10 - 훌륭해요

elzbieta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 3월 12일
Hi Elzbieta,Thank you for your perfect rating. We're thrilled to see that you had a fantastic experience with us. Your support means the world to us, and we hope to have the pleasure of welcoming you back again soon.

6/10 - 괜찮아요

douglas

2024년 3월에 1박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 4월 3일
Hi Douglas,Thank you for taking the time to provide us with your feedback. Your honesty is valued, and we will utilize it to enhance our services. Should you have any specific concerns or suggestions, please don't hesitate to contact us. We are committed to ensuring that your experience with us exceeds expectations.

6/10 - 괜찮아요

Ariel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 3월 12일
Dear Ariel, Thank you for your feedback. We appreciate you taking the time to share your thoughts. If there's anything specific we can improve on, please feel free to reach out to us. We hope to have the opportunity to exceed your expectations in the future.

10/10 - 훌륭해요

Luz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 3월 19일
Hi Luz, we are delighted to see that you had a fantastic experience with us, and we appreciate your support. We look forward to hosting you again soon.

10/10 - 훌륭해요

Harold

2024년 3월에 1박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 4월 3일
Dear Harold,Thank you for taking the time to leave us a 5-star rating. We're delighted to hear that you had a wonderful experience during your stay. If you have any feedback or suggestions for us, please don't hesitate to reach out. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Rachael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really great experience. Check in was smooth and staff was extremely welcoming. The added touch of free water and a welcome bottle of wine in room were a surprise and delight. The room was so clean! The only thing we would possibly change is room location. It got really noisy starting around 7:30am. We were close to the main building/lobby area.
2024년 3월에 1박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 3월 12일
Dear Rachel, Thank you for sharing your wonderful experience with us. We're delighted to hear that your check-in was smooth and that our staff made you feel extremely welcomed. It's fantastic that you enjoyed the added touches of complimentary water and a welcome bottle of ONEHOPE wine in your room – we love surprising and delighting our guests. We appreciate your feedback regarding the room location, and we apologize for any inconvenience caused by the noise in the morning. Your comfort is important to us, and we'll make sure to take this into consideration for your next visit. We hope to welcome you back for another Napa Valley escape.

10/10 - 훌륭해요

Ling Ling 님, Vacaville

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome
2024년 3월에 2박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 3월 6일
Hi Ling Ling, thank you so much for your support. We're delighted that you enjoyed your time with us and hope to have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Leo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 3월 6일
Hi Leo, your 5-star rating speaks volumes. Thank you for taking the time to share your experience. We're thrilled that you had a great stay and look forward to hosting you again soon.

10/10 - 훌륭해요

Shereen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was great!
2024년 3월에 1박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 3월 4일
Hi Shereen, we're thrilled to know you had a great experience during your stay in Napa. We look forward to hosting you again soon.

10/10 - 훌륭해요

Jin

2024년 3월에 1박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 4월 3일
Dear Jin,We truly appreciate you taking the time to leave us a 5-star rating. We're happy to know that you enjoyed your time with us. If there's anything else we can do to make your next visit even better, please feel free to let us know. We hope to have you back again soon.

6/10 - 괜찮아요

Randy

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is beautiful. However, there was no WiFi and the food was mediocre for the price. Would not recommend this hotel for anyone looking to experience all that Napa has to offer.
2024년 3월에 1박 숙박함
답변 제공: Resort Manager, Silverado Resort 님, 2024년 3월 4일
Dear Randy,Thank you for taking the time to share your thoughts. We're pleased to hear that you found our property beautiful and wanted to clarify that we do indeed offer WiFi access for our guests. We apologize for any confusion or inconvenience regarding this matter. We regret that the quality of our food did not meet your expectations. Your feedback is valuable, and we will work to improve in this area. We hope you'll consider giving us another chance in the future.