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"Great room"

"We absolutely loved our stay at The Mercure! Our first room had a toilet that didn't work and after a couple of attempts to fix it, we were given a new room immediately. The staff were always there to help and the breakfast chef soon became one of our best friends, the buffet breakfast was amazing. Dinner was also really good too. I had a massage while I was there on the first night and it was awesome, felt so relaxed. The room we stayed in was pleasant, and while not the newest it absolutely served it's purpose. Would 1000% stay there again. Take me back to Fiji ASAP 👌"

"I read some bad reviews before coming here and i was in two minds , well i think some people have nothing better to do but complain, the staff are amazing happy helpful and a delight to be around .Room is clean and tidy breakfast was perfect fresh fruits ceral , breads pastries, cooked fresh pancakes, bacon , sausages, eggs i could go on but what more do you want love this place love the peopl e don't let bad reviews put you off and i have traveled all over the world and would definitely come back Bula Vinaka or in my language ngā mihi .dont "

"Thanks for the wonderful services "

"I was so impressed with the Shangri-la. The grounds and gardens were immaculate. The rooms were spacious and the beds and pillows were super comfy. Air Conditioning was so good after being out on the heat. The hospitality of the staff was wonderful you really did feel at home and looked after. Everyone was super friendly. Loved how the golf cart could drive us up to the restaurants or stopped to pick us up when passing. The fire show was fantastic. We tried all the restaurants, they were all delicious too. The happy hour at the adults only was a real bonus and such a draw card. Pools were clean. We can't wait to come back! thank you Shangri-la and all your staff for making our holiday wonderful."

"This location is convenient to the airport. Free airport shuttle was definitely appreciated. Nice pools and hot tub. "

"Caring, great housekeeping team. Stylish, spacious comfortable clean room. The coffee shop 28g has the best coffee, sweet treats and the manager + staff are awesome. The Resort is beautiful and has so much variety to enhance your vacation. Love it!"

"Great place in good location by the beach. The top floor restaurant/bar with beautiful view had some great food. They also have a cheap airport service.The staff are so attentive, polite and very friendly. "

"Wifi was vey weak. Better reception of the wifi would be appreciated "