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The bed in the room was too big, you had to crawl across the bed to get to the window . You couldn't walk around the bed . The decore was terrible. It was extremely dark and the patterns on the floor and walls clashed . The lobby was very inviting. I would not return, unless it was an emergency.
Darryl
Stayed 2 nights in May 2024
Response from 45 Times Square Hotel Team on May 28, 2024
Dear Valued Guest,We appreciate your honest review! We'll take your comments into consideration to enhance our services and to make each experience unique.We hope to see you soon again at 45 Times Square Hotel!
Good centric location. A few step aways from Times Square. Clean bunk beds. Close to the bus and subway stations.
Rebecca
Stayed 2 nights in Apr 2024
Response from 45 Times Square Hotel Team on May 28, 2024
Dear Valued Guest,Wow, a perfect 5 out of 5! We're over the moon and incredibly grateful for your glowing endorsement! Your review is a testament to our team's dedication to providing exceptional service and an unforgettable experience. We're so thrilled that you enjoyed every aspect of your stay, and we couldn't be prouder! Thank you for choosing us and for being an amazing guest. We can't wait to welcome you back and continue to exceed your expectations! 45 Times Square Hotel!
10/10 Excellent
Zaquavia
May 27, 2024
Liked: Cleanliness, staff & service
Zaquavia
Stayed 2 nights in May 2024
Response from 45 Times Square Hotel Team on May 28, 2024
Dear Valued Guest,Wow, a perfect 5 out of 5! We're over the moon and incredibly grateful for your glowing endorsement! Your review is a testament to our team's dedication to providing exceptional service and an unforgettable experience. We're so thrilled that you enjoyed every aspect of your stay, and we couldn't be prouder! Thank you for choosing us and for being an amazing guest. We can't wait to welcome you back and continue to exceed your expectations! 45 Times Square Hotel!
The location of the establishment was ideal. However, parking was costly directly in front of the hotel. City parking appeared to be the most economical option at $65 per day.
SILVIA
Stayed 3 nights in May 2024
Response from 45 Times Square Hotel Team on May 26, 2024
Dear Valued Guests,We appreciate your honest review! We'll take your comments into consideration to enhance our services and to make each experience unique.We hope to see you soon again at 45 Times Square Hotel!
10/10 Excellent
Peyton
May 26, 2024
Grea
Peyton
Stayed 1 night in May 2024
Response from 45 Times Square Hotel Team on May 26, 2024
Dear Valued Guest,Awesome to hear that our amenities hit the spot! We hope to serve you again soon.We hope to see you soon at 45 Times Square Hotel!
Response from 45 Times Square Hotel Team on May 24, 2024
Dear Senlin,First of all, I would like to thank you for your trust in 45 Times Square Hotel.It is a real pride for us to read comments like yours, that we keep working every day to satisfy all the needs of our clients and offer an excellent and unique service.We hope to see you soon at 45 Times Square Hotel!
This hotel was within walking distance to the shows we saw, so the location is great, the staff was really amazing, super helpful and the moment you walked into the lobby, the noise from the street stopped. The bathroom was brand new. We enjoyed our stay quite a bit
Jorge Enrique
Stayed 3 nights in May 2024
Response from 45 Times Square Hotel Team on May 23, 2024
Dear Valued Guest,Thank you so much for taking the time to rate your stay with us! We're thrilled to see that you enjoyed your time with us and appreciated our efforts. Your score of 4 out of 5 is a testament to our team's hard work and dedication. We're curious, what would have made your stay a perfect 5 out of 5? Your feedback, even if it's just a few words, would help us tremendously in making our hotel an even better place for our guests. Thanks again for choosing us, and we hope to see you again soon! 45 Times Square Hotel!
Seemed like an old brothel. The tile work in the showers was cool
Joseph
Stayed 1 night in May 2024
Response from 45 Times Square Hotel Team on May 22, 2024
Dear Valued Guest,Wow, a perfect 5 out of 5! We're over the moon and incredibly grateful for your glowing endorsement! Your review is a testament to our team's dedication to providing exceptional service and an unforgettable experience. We're so thrilled that you enjoyed every aspect of your stay, and we couldn't be prouder! Thank you for choosing us and for being an amazing guest. We can't wait to welcome you back and continue to exceed your expectations! 45 Times Square Hotel!
Response from 45 Times Square Hotel Team on May 21, 2024
Dear Jarnel,First of all, I would like to thank you for your trust in 45 Times Square Hotel.It is a real pride for us to read comments like yours, that we keep working every day to satisfy all the needs of our clients and offer an excellent and unique service.We hope to see you soon at 45 Times Square Hotel!
Response from 45 Times Square Hotel Team on May 21, 2024
Dear Laila,Thank you for taking the time to rate your stay with us. We appreciate your feedback, even if you didn't leave a comment. Your score of 1 out of 5 suggests that there was room for improvement. We would love to learn more about your experience and make things right. Please feel free to share your thoughts, and we'll use them to enhance our services. We hope to welcome you back soon and exceed your expectations! 45 Times Square Hotel!
10/10 Excellent
Senora
Traveled with family
May 19, 2024
Disliked: Amenities
Clean, convenient
Senora
Stayed 1 night in May 2024
Response from Angela on May 19, 2024
Dear GuestThank you for the opportunity to serve you I also want to thank you for taking the time to share your thoughtful review.We’re grateful for your support, and we hope you’ll stop in and see us again soon!
Response from 45 Times Square Hotel Team on May 20, 2024
Dear Joshua,First of all, I would like to thank you for your trust in 45 Times Square Hotel.It is a real pride for us to see punctuations like yours, that we keep working every day to satisfy all the needs of our clients and offer an excellent and unique service.We hope to see you soon at 45 Times Square Hotel!
Response from 45 Times Square Hotel Team on May 17, 2024
Dear Valued Guest,Thank you so much for taking the time to rate your stay with us! We're thrilled to see that you enjoyed your time with us and appreciated our efforts. Your score of 5 out of 5 is a testament to our team's hard work and dedication. Thanks again for choosing us, and we hope to see you again soon! 45 Times Square Hotel!
For quick trip getaway the staff was so kind and helpful with food options and anything we needed
Izabela
Stayed 2 nights in May 2024
Response from Jorge on May 16, 2024
Thank you for your amazing feedback with 45 Timesquare hotel. As a valued guest, we are grateful and will always make sure we always preform to the best of our abilities to better serve you.
Staff was friendly and responsive to guests needs.
Pelayo
Stayed 3 nights in May 2024
Response from 45 Times Square Hotel Team on May 16, 2024
Dear Valued Guest,Thanks for your kind words! Our team is thrilled to hear that you enjoyed your stay. We can't wait to welcome you back!We hope to see you soon at 45 Times Square Hotel!
Thank you for early check in and storing our luggage at checkout.
Dorena
Stayed 3 nights in May 2024
Response from 45 Times Square Hotel Team on May 14, 2024
Dear Valued Guest,Thanks for your kind words! Our team is thrilled to hear that you enjoyed your stay. We can't wait to welcome you back!We hope to see you soon at 45 Times Square Hotel!
10/10 Excellent
Miguel, Port Arthur
May 12, 2024
Very convenient location!
Miguel
Stayed 1 night in May 2024
Response from 45 Times Square Hotel Team on May 12, 2024
Dear Valued Guest,We're so glad you loved our location! We work hard to make sure it's convenient for our guests. See you next time! 45 Times Square Hotel!
Response from Front Desk Hotel Team on May 12, 2024
Dear Patricia, First of all, I would like to thank you for your trust in 45 Times Square Hotel. It is a real pride for us to see punctuations like yours, that we keep working every day to satisfy all the needs of our clients and offer an excellent and unique service. We hope to see you soon at 45 Times Square Hotel!
Excellent all around! I have nothing bad to say. We loved this hotel!
Melanie
Stayed 2 nights in Apr 2024
Response from 45 Times Square Hotel Team on May 9, 2024
Dear Valued Guest,We're so glad you loved our location! We work hard to make sure it's convenient for our guests. See you next time! 45 Times Square Hotel!
6/10 Okay
Atanasio
May 9, 2024
Atanasio
Stayed 2 nights in May 2024
Response from 45 Times Square Team on May 29, 2024
Dear Valued Guest,Thank you so much for taking the time to rate your stay with us! We're thrilled to see that you enjoyed your time with us and appreciated our efforts. Your score of 3 out of 5 is a testament to our team's hard work and dedication. We're curious, what would have made your stay a perfect 5 out of 5? Your feedback, even if it's just a few words, would help us tremendously in making our hotel an even better place for our guests. Thanks again for choosing us, and we hope to see you again soon! 45 Times Square Hotel!
10/10 Excellent
Marie Lyse
May 8, 2024
Marie Lyse
Stayed 4 nights in May 2024
Response from 45 TIMES SQUARE HOTEL on May 28, 2024
Dear Marie Lyse,We're beaming with pride! Our housekeeping team works hard to ensure spotless rooms. Glad you appreciated it.We hope to see you soon at 45 Times Square Hotel!
Decent spot to stay overnight on business. Friendly and responsive staff
Geoffrey
Stayed 1 night in May 2024
Response from 45 Times Square Hotel Team on May 8, 2024
Dear Valued Guest,Thanks for your kind words! Our team is thrilled to hear that you enjoyed your stay. We can't wait to welcome you back!We hope to see you soon at 45 Times Square Hotel!
Sarae along with other staff members were very kind. I mentioned we were in New York to celebrate my wife’s birthday and my sister inlaw birthday and before we made it to the room they decorated my room and my sister in law’s room with balloons, a card and snacks.
The location is very close to restaurants and broadway theaters along with time square. Very comfortable beds. It was perfect for us.
Levy
Stayed 1 night in May 2024
Response from Sarae on May 7, 2024
Dear Mr. Barnes ,We're thrilled to have earned your trust and loyalty! It's an absolute delight to hear that Sarae and the rest of our staff have met your expectations and exceeded them. Our team works tirelessly to provide exceptional service and create unforgettable experiences for our guests. Your kind words mean the world to us!We can't wait to welcome you back to 45 Times Square Hotel and share even more amazing moments together. Until then, take care and know that you're always valued and appreciated here.Warm regards, 45 Times Square Hotel!
2/10 Terrible
Gina
May 7, 2024
Gina
Stayed 2 nights in May 2024
Response from 45 Times Square Hotel Team on May 28, 2024
Dear Valued Guests,First, I would like to thank you for your trust in 45 Times Square Hotel, as well as your dedication to doing the quality survey.I'm glad you enjoyed your stay in New York. We will take note of the improvements that you have told us to continue offering the best service.We hope to see you back soon in New York and be able to exceed your expectations.
Response from 45 Times Square Hotel Team on May 8, 2024
Dear Valued Guest,Wow, a perfect 5 out of 5! We're over the moon and incredibly grateful for your glowing endorsement! Your review is a testament to our team's dedication to providing exceptional service and an unforgettable experience. We're so thrilled that you enjoyed every aspect of your stay, and we couldn't be prouder! Thank you for choosing us and for being an amazing guest. We can't wait to welcome you back and continue to exceed your expectations! 45 Times Square Hotel!
2/10 Terrible
Frantzky Mc Hamilcar Eddy
May 6, 2024
Frantzky Mc Hamilcar Eddy
Stayed 2 nights in May 2024
Response from 45 Times Square Hotel Team on May 26, 2024
Dear Valued Guest,Sorry to hear that we fell short. Please contact us directly so we can make it right.We hope to see you soon at 45 Times Square Hotel!
Response from 45 Times Square Hotel Team on May 6, 2024
Dear Valued Guest,Wow, a perfect 5 out of 5! We're over the moon and incredibly grateful for your glowing endorsement! Your review is a testament to our team's dedication to providing exceptional service and an unforgettable experience. We're so thrilled that you enjoyed every aspect of your stay, and we couldn't be prouder! Thank you for choosing us and for being an amazing guest. We can't wait to welcome you back and continue to exceed your expectations! 45 Times Square Hotel!
2/10 Terrible
Lenny
Business traveler
May 6, 2024
I didn’t check in… Expedia booked the wrong date and I couldn’t get a hold of anyone in your office!!!!!
Lenny
Stayed 1 night in May 2024
Response from 45 Times Square Hotel Team on May 6, 2024
Dear Lenny,We apologize for the inconvenience. We're addressing the issue and hope you'll give us another chance. We work hard every day to offer the best service, to make each experience unique.
10/10 Excellent
Alexandra Monserrat Manzo
May 4, 2024
Alexandra Monserrat Manzo
Stayed 2 nights in Apr 2024
Response from 45 Times Square Hotel Team on May 25, 2024
Dear Valued Guest,Wow, a perfect 5 out of 5! We're over the moon and incredibly grateful for your glowing endorsement! Your review is a testament to our team's dedication to providing exceptional service and an unforgettable experience. We're so thrilled that you enjoyed every aspect of your stay, and we couldn't be prouder! Thank you for choosing us and for being an amazing guest. We can't wait to welcome you back and continue to exceed your expectations! 45 Times Square Hotel!
Response from 45 Times Square Hotel Team on May 5, 2024
Dear Valued Guest,Wow, a perfect 5 out of 5! We're over the moon and incredibly grateful for your glowing endorsement! Your review is a testament to our team's dedication to providing exceptional service and an unforgettable experience. We're so thrilled that you enjoyed every aspect of your stay, and we couldn't be prouder! Thank you for choosing us and for being an amazing guest. We can't wait to welcome you back and continue to exceed your expectations! 45 Times Square Hotel!
8/10 Good
Martin
May 4, 2024
Liked: Cleanliness
Small rooms and nice views
Martin
Stayed 2 nights in Apr 2024
Response from 45 Times Square Hotel Team on May 5, 2024
Dear Valued Guest,Thank you so much for taking the time to rate your stay with us! We're thrilled to see that you enjoyed your time with us and appreciated our efforts. Your score of 4 out of 5 is a testament to our team's hard work and dedication. We're curious, what would have made your stay a perfect 5 out of 5? Your feedback, even if it's just a few words, would help us tremendously in making our hotel an even better place for our guests. Thanks again for choosing us, and we hope to see you again soon! 45 Times Square Hotel!
8/10 Good
Martin
May 4, 2024
Liked: Cleanliness
Small room and nice view
Martin
Stayed 1 night in May 2024
Response from 45 Times Square Hotel Team on May 5, 2024
Dear Valued Guest,Thank you so much for taking the time to rate your stay with us! We're thrilled to see that you enjoyed your time with us and appreciated our efforts. Your score of 4 out of 5 is a testament to our team's hard work and dedication. We're curious, what would have made your stay a perfect 5 out of 5? Your feedback, even if it's just a few words, would help us tremendously in making our hotel an even better place for our guests. Thanks again for choosing us, and we hope to see you again soon! 45 Times Square Hotel!
Response from 45 Times Square Hotel Team on May 5, 2024
Dear Valued Guest,Wow, a perfect 5 out of 5! We're over the moon and incredibly grateful for your glowing endorsement! Your review is a testament to our team's dedication to providing exceptional service and an unforgettable experience. We're so thrilled that you enjoyed every aspect of your stay, and we couldn't be prouder! Thank you for choosing us and for being an amazing guest. We can't wait to welcome you back and continue to exceed your expectations! 45 Times Square Hotel!
8/10 Good
Stacia
Traveled with family
May 3, 2024
Just needed air conditioning to work
Stacia
Stayed 2 nights in May 2024
Response from 45 Times Square Hotel Team on May 5, 2024
Dear Valued Guest,Thank you so much for taking the time to rate your stay with us! We're thrilled to see that you enjoyed your time with us and appreciated our efforts. Your score of 4 out of 5 is a testament to our team's hard work and dedication. We're curious, what would have made your stay a perfect 5 out of 5? Your feedback, even if it's just a few words, would help us tremendously in making our hotel an even better place for our guests. Thanks again for choosing us, and we hope to see you again soon! 45 Times Square Hotel!
Very clean, easy to get to. Close to Time Square. Lots of shopping and food choices close by.
Amanda
Stayed 1 night in Apr 2024
Response from sc on May 4, 2024
Dear Valued Guest,We're so glad you loved our location! We work hard to make sure it's convenient for our guests. See you next time! 45 Times Square Hotel!
Thank you so much for taking the time to rate your stay with us! We're thrilled to see that you enjoyed your time with us and appreciated our efforts. Your score of 4 out of 5 is a testament to our team's hard work and dedication. We're curious, what would have made your stay a perfect 5 out of 5? Your feedback, even if it's just a few words, would help us tremendously in making our hotel an even better place for our guests. Thanks again for choosing us, and we hope to see you again soon! 45 Times Square Hotel!
8/10 Good
Russell
May 2, 2024
Liked: Cleanliness, staff & service
Nice location, easy, clean and comfortable
Russell
Stayed 1 night in Apr 2024
Response from 45 Times Square Hotel Team on May 2, 2024
Dear Valued Guest,We're so glad you loved our location! We'll take your comments into consideration to enhance our services and to make each experience unique.We hope to see you soon again at 45 Times Square Hotel!
Wow, a perfect 5 out of 5! We're over the moon and incredibly grateful for your glowing endorsement! Your review is a testament to our team's dedication to providing exceptional service and an unforgettable experience. We're so thrilled that you enjoyed every aspect of your stay, and we couldn't be prouder! Thank you for choosing us and for being an amazing guest. We can't wait to welcome you back and continue to exceed your expectations! 45 Times Square Hotel!
Very friendly staff! Clean room and very comfortable bed. Nice decor. Close to Bryant Park (which I personally prefer over Times Square) and also within walking distance of The Highline. Easy subway access.
Kate
Stayed 3 nights in Apr 2024
Response from 45 Times Square Hotel Team on May 1, 2024
Dear Kate,First of all, I would like to thank you for your trust in 45 Times Square Hotel.It is a real pride for us to read comments like yours, that we keep working every day to satisfy all the needs of our clients and offer an excellent and unique service.We hope to see you soon at 45 Times Square Hotel!
Nice and accessible to stay in the heart of New York City. Staff is veey nice and helpful plus you can leave your luggage with them after check out for free.
Norwida
Stayed 1 night in Apr 2024
Response from 45 Times Square Hotel Team on May 1, 2024
Dear Valued Guest,We're so glad you loved our location! We work hard to make sure it's convenient for our guests. See you next time! 45 Times Square Hotel!
My son and I stayed there in Feb and we LOVED it!! The staff was more than friendly with us and the location is perfect to entertain a 10 year old boy:) Nintendo Store, Lego Store, M and M Store and Pele ( Soccer)Store all in walking distance. We WILL be back!
veena
Stayed 1 night in Feb 2024
Response from 45 Times Square Hotel Team on May 1, 2024
Dear Valued Guest,Thanks for your kind words! Our team is thrilled to hear that you enjoyed your stay. We can't wait to welcome you back!We hope to see you soon at 45 Times Square Hotel!
Property was great for convenience and price . Front desk young man wouldn’t focus on checking me in. Front desk woman only talked to him in Spanish to tell him to relay to me that they gave my room to someone else and I ended up with a room with a bed with a bunk bed over it. Not comfortable sleeping under something that if it fell onto you, would crush your legs etc-especially with the recent unexpected earthquake in nyc .the young man kept entertaining a woman that wanted to know when she should get her Uber in the morning vs finishing my intake since I was there first. Checking in took forever.
yolanda
Stayed 1 night in Apr 2024
Response from 45 Times Square Hotel Team on Apr 30, 2024
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude, we wish to contact you personally to discuss this further. Kind regards,
Response from Loendys VALENZUELA//Front of the House Manager on Apr 29, 2024
Dear Patricia,Your 5/5 rating fills us with joy! We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.
6/10 Okay
Jaris
Apr 29, 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
Terribly overpriced, no microwave, no tissue, I had to climb up into the bed slide down a few times, hallways very dark, but location was very good oh and no breakfast offered I paid $336 for 1 night wwayyyy to much also room was very small
Jaris
Stayed 1 night in Apr 2024
Response from 45 Times Square Hotel Team on Apr 29, 2024
Dear Dear Valued Guests,Sorry to hear we didn't quite hit the mark. Can you tell us more about your stay so we can better understand? Therefore, we can take note to immediately resolve those incidents. We hope to see you soon again at 45 Times Square Hotel!
This hotel is a a great location. It's next to everything NYC offers! The bed was comfortable and the shower was excellent.
Kathleen
Stayed 1 night in Apr 2024
Response from Angela on Apr 28, 2024
Where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your business again and again!
8/10 Good
Charles
Apr 28, 2024
Charles
Stayed 3 nights in Apr 2024
Response from 45 Times Square Hotel Team on May 18, 2024
Dear Valued Guest,First of all, I would like to thank you for your trust in 45 Times Square Hotel.It is a real pride for us to see punctuations like yours, that we keep working every day to satisfy all the needs of our clients and offer an excellent and unique service.We hope to see you soon at 45 Times Square Hotel!
Where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your business again and again!