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드림 다운타운, 하얏트 여행 후기

4.5 out of 5
드림 다운타운, 하얏트
355 W 16th St, New York, NY

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1037개 이용 후기 중 427개" "
평점 8 - 좋아요. 1037개 이용 후기 중 203개" "
평점 6 - 괜찮아요. 1037개 이용 후기 중 169개" "
평점 4 - 별로예요. 1037개 이용 후기 중 124개" "
평점 2 - 너무 별로예요. 1037개 이용 후기 중 114개" "

8.2/10

청결 상태

7.8/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

4/10 - 별로예요

Jamie

가족 여행
The pool was the biggest pro, only to find I had to pay 150 dollars for a chair… completely unacceptable
2024년 5월에 7박 숙박함

6/10 - 괜찮아요

Dan

Beds aren’t very comfortable and very low to the ground. We stayed because of the pool however we didn’t know the pool was only open from 8a-11am for kids which is why we choose this hotel, so the kids could swim. The main lobby area under the pool smells pretty musty. Rooms were clean. In laws asked for towels and ice and after several hours received towels but no ice.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay and had great staff. My only complaint was that there were a lot of partiers at the hotel and even woke up to drunken screaming in the hallway at 3am.
2024년 5월에 3박 숙박함

8/10 - 좋아요

Spencer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Great location. Good size rooms, but strange features like chainmail shower curtain and sink was an odd shape that made it difficult to use. No fan in the bathroom either.
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our short trip to NYC for a show was amazing and in part to our stay at Dream Downtown! The staff and team was friendly, went out of their way to ensure our stay was all we wanted, made suggestions for visit! Paul and Maria really went out of their way to make our stay a success! We are already planning our next visit!
2024년 5월에 1박 숙박함
답변 제공: Sandra Beachem - Guest service Manager 님, 2024년 5월 26일
Thank you so much for taking the time to post a review!We are so happy to hear that you enjoyed your stay with us, and that our friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.We’d love to welcome you back soon, so don’t be a stranger. Thanks again!

8/10 - 좋아요

kristen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, great location. Close to Chelsea market, Highline, Whitney museum and great clubs and dining.
2024년 5월에 2박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 5월 23일
Hi Kristen. Thank you for taking the time to give us your feedback about your stay at our hotel. Our locations are definitely one of the things we are very proud of about our hotel. We hope to welcome you back to the hotel soon!

10/10 - 훌륭해요

Joseph

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Large spacious rooms in a great location. Will be back for sure.
2024년 5월에 2박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 5월 23일
Hi Joseph. Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. I hope to see you again soon.

10/10 - 훌륭해요

Carlos 님, Glen Allen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location. Hotel has decent in-house entertainment amenities.
2024년 5월에 1박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 5월 23일
Hi Carlos. Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. I hope to see you again soon.

6/10 - 괜찮아요

Blair

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 2박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 5월 19일
Hi Blair. Thank you for taking the time to review your stay with us. We hope to welcome you back to the hotel in the near future.

10/10 - 훌륭해요

Alhassan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great! However, the bed quality could be a little improved. everything else was great though
2024년 5월에 2박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 5월 18일
Thank you for giving us a perfect rating. I am so glad to hear that you enjoyed your stay with us! Please note, that your concerns have been passed on to our leadership committee which we are constantly looking for ways to improve our rooms and services. We look forward to welcoming you back to the hotel in the near future.

10/10 - 훌륭해요

Nidhi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing staff
2024년 3월에 1박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 5월 15일
Hi Nidhi. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. We look forward to welcoming you back soon.

10/10 - 훌륭해요

Vincent Carl

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 5월 15일
Hi Vincent. Thank you for giving us a perfect rating. I'm happy that you enjoyed your stay. We hope to welcome you back to the hotel in the near future.

6/10 - 괜찮아요

Matthew

좋아요: 청결 상태, 직원 및 서비스
Great location however with a hot spot club on the rooftop, it’s super loud (both music/bass pumping & crowds of people on the street) until 3am. Not great for a good sleep. Rooms are small, minimalist features, poorly lit.
2024년 5월에 2박 숙박함
답변 제공: Sandra Beachem - Guest service Manager 님, 2024년 5월 14일
We truly appreciate you choosing our property. I also wanted to take a moment to apologize about information not properly passed on to you during your check-in process. Our night life, lifestyle hotel does have information placed on our website but should always be reiterated during check-in. There are floors closer to the club usually for guest who have booked with us due to the night life, please come gives us another try & ask for Sandra I can make sure your room is blocked perfectly :)

8/10 - 좋아요

Peter Brito e 님, Huntington Beach

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 5월 16일
Hi Peter. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay. We hope to welcome you back to the hotel in the near future.

6/10 - 괜찮아요

kristen

좋아요: 청결 상태, 직원 및 서비스
Great area and close to subway but room had some issues including lights were difficult to use and did not always work properly. Top floor club music could be heard and felt late into the night.
2024년 5월에 2박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 5월 8일
Hi Kristen. We appreciate you taking the time to complete a post stay survey as we value your feedback. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our leadership committee which we are constantly looking for ways to improve rooms and services. Please do not hesitate to reach out to me for any additional feedback or assistance you may need in the future.

10/10 - 훌륭해요

Rosalba

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the king size balcony room. It was definitely worth the money. The best thing about the hotel was that it was next to five star restaurants like TAO downtown Buddakan and Philippe’s! All walkable literally 300 ft away. Also had street parking in the night. Definitely would recommend!
2024년 5월에 1박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 5월 8일
Hi Rosalba. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope to welcome you back to the hotel in the near future.

10/10 - 훌륭해요

Bryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean nice
2024년 5월에 2박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 5월 8일
Hi Bryan. Thank you for giving us a perfect rating. I'm happy that you enjoyed your stay. Look forward to welcoming you back soon.

2/10 - 너무 별로예요

Asma

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beds were horrible
2024년 5월에 4박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 5월 8일
Hi Asma. We appreciate you taking the time to complete a post stay survey as we value your feedback. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our leadership committee which we are constantly looking for ways to improve rooms and services. Please do not hesitate to reach out to me for any additional feedback or assistance you may need in the future.

8/10 - 좋아요

Marixa 님, apopka

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
Parking is to far and expensive
2024년 4월에 1박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 5월 8일
Hi Marixa. We appreciate you taking the time to complete a post stay survey as we value your feedback. I am glad to hear that overall, your experience was positive. Please note that your concerns have been passed on to our leadership committee which we are constantly looking for ways to improve our rooms and services. Please do not hesitate to reach out to me for any additional feedback or assistance you may need in the future.

10/10 - 훌륭해요

Belly

2024년 4월에 1박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 5월 23일
Hi Belly. Thank you for giving us a perfect rating. I am so glad to hear that you enjoyed your stay with us! We hope to welcome you back to the hotel in the near future.

10/10 - 훌륭해요

nadia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful, comfortable, stylish hotel in a GREAT location for anyone loving on the 14th-to-Canal Street area of Manhattan.
2024년 4월에 4박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 5월 2일
Hi Nadia. Thank you for taking the time to give us your feedback about your stay at our hotel. I am pleased to hear that you find our location to your liking. We hope to see you again soon.

6/10 - 괜찮아요

james

좋아요: 청결 상태
2024년 4월에 3박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 5월 1일
Hi James. We appreciate you taking the time to complete a post stay survey as we value your feedback. Please do not hesitate to reach out to me for any additional feedback or assistance you may need in the future.

10/10 - 훌륭해요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff. Clean and close to lots of restaurants and clubs.
2024년 4월에 2박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 5월 1일
Hi Nicole. Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We look forward to welcoming you back soon.

10/10 - 훌륭해요

Genesis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From the moment you walk in, you’re in another dimension. The staff were amazing fast, you walk in you have it all. You have a bar, food service ect. The rooms are without words. Really recommend and will be returning.
2024년 4월에 1박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 5월 1일
Hi Genesis. Thank you for giving us a perfect rating. I will be sure to let our staff know how much of an impact they made on your experience. Looking forward to welcoming you back soon.

10/10 - 훌륭해요

Rossely

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to Chelsea Market
2024년 3월에 2박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 5월 1일
Hi Rossely. Thank you for the 5-star review. I am pleased to hear that you find our location to your liking. We hope to welcome you back again soon.

8/10 - 좋아요

Amelie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The style and decor is beautiful However few things were missing in the room to make it exquisite such a coffee machine and extra glasses for water. It was a bit noisy as well since it is a very trendy hotel to go out at night. Overall a very good experience and very comfortable.
2024년 4월에 3박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 5월 1일
Hi Amelie. We appreciate you taking the time to complete a post stay survey as we value your feedback. I am glad to hear that overall, your experience was positive. Please note that your concerns have been passed on to our leadership committee which we are constantly looking for ways to improve our rooms and services. Please do not hesitate to reach out to me for any additional feedback or assistance you may need in the future.

10/10 - 훌륭해요

Stephanie 님, Woodinville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff! The staff was phenomenal! We worked with Anthony a lot during our stay, who was always helpful. I must say that everybody was always helpful. The gentleman who were taking care of the night club were wonderful, even though we weren’t like clubbers! Just felt special while we were there.
2024년 4월에 4박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 4월 24일
Hi Stephanie. Thank you for taking the time to review your stay with us. I will be sure to let our staff know how much of an impact they made on your experience. We hope to welcome you back again soon.

10/10 - 훌륭해요

Lauren

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, right across the street from Chelsea Market. Staff was very accommodating!
2024년 3월에 2박 숙박함
답변 제공: Irtiza 님, 2024년 4월 22일
Thanks for submitting your review. Feedback like yours is a great pat on the back for our staff on a job well done, and we will be sure to pass along your compliments. Looking forward to having the opportunity to host you again, on your next visit to the area. Warm Regards

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice hotel in one of the best locations in Manhattan. Lots of cute restaurants.
2024년 4월에 1박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 4월 20일
Hi Patricia. Thank you for the 5-star review. I'm glad that you found our location convenient. We hope to see you again soon.

8/10 - 좋아요

Eduardo José Ortega

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 4월 17일
Hi Eduardo. Thank you for your review. I am glad to hear that overall, your hotel experience was positive. We hope to welcome you back again soon.

10/10 - 훌륭해요

Chelsea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I’ve been to the dream before for work (bridal makeup artist) and to go to the club Phd, so i knew the ambiance was nice, and this hotel was aesthetically pleasing. After staying here i can say the staff was great and helpful, the rooms were clean and i felt safe. Whenever me or my boyfriend called for something they were speedy with getting whatever it was to our room, ice, cups, silverware ect. The men who helped us at the front desk both nights were friendly and wonderful. I heard complaints about rooms being too loud and hearing the nightclub but we didn’t have that problem in our room, we didn’t hear the nightclub at all. We had a room with a king bed overlooking the pool. We didn’t get to try the restaurants in the hotel, and we didn’t go to the bars or clubs but we did venture out for dinners, shopping, and a rangers game. This hotel is in a great location. There were so many great restaurants and shops walkable. MSG was only about a mile walk. We also took advantage of Chelsea Market being a few feet away. I would stay here again without hesitation!
2024년 4월에 2박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 4월 17일
Hi Chelsea. Thank you for giving us a perfect rating. It brings me a lot of pride and joy to hear that you're an avid fan of our hotel. We appreciate your business, your loyalty and your trust. Don't hesitate to call us if there's anything we can help you with for your next trip.

8/10 - 좋아요

Thomas

2024년 4월에 2박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 5월 5일
Hi Thomas. We appreciate your positive feedback about our hotel. Looking forward to welcoming you back soon.

8/10 - 좋아요

Ogenna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location is perfect, close to many shops and a few restaurants. Overall, the hotel is very clean, and the staff is friendly. While the rooms are a decent size, the beds aren’t very comfortable
2024년 4월에 3박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 4월 20일
Hi Ogenna. We appreciate you taking the time to complete a post stay survey as we value your feedback. I am glad to hear that overall, your experience was positive. Please note that your concerns have been passed on to our leadership committee which we are constantly looking for ways to improve our rooms and services. We do hope to have the opportunity to welcome you back the next time you are in New York.

8/10 - 좋아요

Dina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cute hotel, cute vibe, only thing that annoyed me was the lighting. If I put on light in bathroom it illuminated the entire room making it difficult for others to sleep.
2024년 4월에 1박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 4월 10일
Hi Dina. We appreciate you taking the time to complete a post stay survey as we value your feedback. I am glad to hear that overall, your experience was positive. Please note that your concerns have been passed on to our leadership committee which we are constantly looking for ways to improve our rooms and services. Please do not hesitate to reach out to me for any additional feedback or assistance you may need in the future.

10/10 - 훌륭해요

Keith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to have a great tome
2024년 4월에 2박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 4월 10일
Hi Keith. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope to welcome you back to the hotel in the near future.

6/10 - 괜찮아요

Temi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed on 3/31-4/1…Front desk lady that checked me in was friendly and professional . The property itself is clean with nice aesthetics. However, rooms are small and tight. Like Most NYC hotels in the city . The downside for me was that, I forgot my bottle of champagne in the room I stayed at, called back the hotel same day to find out about it, but I was given the run around and was told by front desk lady that “stuffs like that gets thrashed “. It was a brand new unopened champagne!!! Smh
2024년 3월에 1박 숙박함
답변 제공: Irtiza 님, 2024년 4월 14일
Thanks for taking the time to submit your feedback. We're sorry to hear about your experience at the hotel and will speak to all appropriate staff members to ensure such incidents are not repeated. Warm Regards,

10/10 - 훌륭해요

Tamique

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here for a dare night and it was great to have the best food options close by and easy parking
2024년 3월에 1박 숙박함
답변 제공: Melvin Crooks, Front Office Overnight Manager 님, 2024년 4월 3일
Hi Tamique. Thank you for giving us a perfect rating. I am so glad to hear that you enjoyed your stay with us! Looking forward to welcoming you back soon.

10/10 - 훌륭해요

Salvatore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice place
2024년 3월에 2박 숙박함
답변 제공: Melvin Crooks, Front Office Overnight Manager 님, 2024년 4월 3일
Hi Salvatore. Thank you for giving us a perfect rating. I am so glad to hear that you enjoyed your stay with us! Looking forward to welcoming you back soon.

8/10 - 좋아요

Paulette

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had to call for them to bring my bags up. It took forever for them to answer at the desk. Also was not given access code to Wi-Fi. Had to call for that. It took a while to answer. Probably was busy though at desk. Overall property very nice and comfortable and close to Chelsea market.
2024년 3월에 1박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 4월 3일
Hi Paulette. We appreciate you taking the time to complete a post stay survey as we value your feedback. I am glad to hear that overall, your experience was positive. Please note that your concerns have been passed on to our leadership committee which we are constantly looking for ways to improve our services. Please do not hesitate to reach out to me for any additional feedback or assistance you may need in the future.

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking across the street was easy. The building is super cool. I loved my stay.
2024년 3월에 2박 숙박함
답변 제공: Melvin Crooks, Front Office Overnight Manager 님, 2024년 4월 3일
Hi Carlos. Thank you for giving us a perfect rating. I am so glad to hear that you enjoyed your stay with us! Looking forward to welcoming you back soon.

8/10 - 좋아요

lauren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay
2024년 3월에 1박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 4월 3일
Hi Lauren. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

6/10 - 괜찮아요

Lynzi

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
This was more of a party hotel than I realized. It gave me Vegas vibes with the built in nightclub and DJ in the lobby. It would be a good spot for something like a bachelorette party, but I wasn’t a fan for just a chill weekend. It was so loud! Not just in the lobby, but in the hallways. Lots of drinks people. There was even a fight that erupted in the hallway next to my door around 2:30am that lasted for a good 20 minutes with hotel staff involved. They handled it very well, it’s just the style of patrons for this hotel and the nature of the reason why they’re there. As far as rooms go, the bed was very comfortable and it has nice amenities! I do think the property needs some more upkeep though. There are a lot of things sloppily done, like the ceiling lights that were partially painted on and the fact that there wasn’t a handle on the bathroom door, just a hole. That was weird. You get what you pay for. That being said, the staff was nice and the room was comfy enough. If you’re doing NYC on a budget this isn’t a bad option.
2024년 3월에 1박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 4월 3일
Hi Lynzi. We appreciate you taking the time to complete a post stay survey as we value your feedback. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our leadership committee which we are constantly looking for ways to improve. Please do not hesitate to reach out to me for any additional feedback or assistance you may need in the future.

4/10 - 별로예요

Christina

별로예요: 직원 및 서비스
2024년 3월에 4박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 3월 23일
Hi Christina. We appreciate you taking the time to complete a post stay survey as we value your feedback. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please do not hesitate to reach out to me for any additional feedback or assistance you may need in the future.

10/10 - 훌륭해요

Kyler

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 3월 21일
Hi Kyler. We appreciate the 5-star review. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

Malik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good hotel
2024년 3월에 1박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 3월 23일
Hi Malik. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope to welcome you back to the Dream Downtown in the near future.

10/10 - 훌륭해요

Sage

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
snazzy place! Rooftop club was cool!
2024년 3월에 1박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 3월 20일
Hi Sage. Thank you for your review. We appreciate your positive feedback about our hotel. Looking forward to seeing you again soon.

6/10 - 괜찮아요

Vitalie

2024년 3월에 3박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 3월 20일
Hi Vitalie. We appreciate you taking the time to provide us with feedback of your stay. We hope to welcome you back again soon.

10/10 - 훌륭해요

Jason

2024년 3월에 3박 숙박함
답변 제공: Irtiza 님, 2024년 4월 6일
Thanks for taking the time to submit your review as feedback like yours is great positive reinforcement for our staff. We look forward to having another opportunity to host you again.

10/10 - 훌륭해요

Adriane

좋아요: 청결 상태
Very hiip
2024년 3월에 1박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 3월 17일
Hi Adriane. Thank you for taking the time to review your stay with us and giving our hotel a perfect rating. Looking forward to welcoming you back soon.

10/10 - 훌륭해요

Leonel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel to stay in the Meatpacking district…short walks to some great restaurants and the High Line and Chelsea Market.. Stayed at this Dream multilpe times and will be back again for sure.
2024년 3월에 1박 숙박함
답변 제공: Melvin Crooks, Overnight Manager 님, 2024년 3월 17일
Hi Leonel. I am delighted to hear that we have been part of so many journeys that you've taken. I hope that you will stay with us several times more on your next trips. Our staff are always ready to welcome you. Thank you for your loyalty and trust.