테라스/파티오

햄프턴 인 맨해튼/타임스 스퀘어 센추럴 여행 후기

3.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1693개 이용 후기 중 1006개" "
평점 8 - 좋아요. 1693개 이용 후기 중 449개" "
평점 6 - 괜찮아요. 1693개 이용 후기 중 134개" "
평점 4 - 별로예요. 1693개 이용 후기 중 57개" "
평점 2 - 너무 별로예요. 1693개 이용 후기 중 47개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

kangmin

2023년 1월에 3박 숙박함
답변 제공: Rochelle 님, 2023년 1월 29일
Thank you for your positive feedback

4/10 - 별로예요

Donghyung

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 1월에 1박 숙박함
답변 제공: Kevin 님, 2023년 3월 9일
Thank you so much for your review we do hope to see you again soon!

8/10 - 좋아요

Namgyu

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's close to downtown, so it's good to walk. i could stay comfortably in a clean room. However, the restaurant is rather small compared to the number of guests, and the room is not ready at check-in time.
2022년 8월에 3박 숙박함
답변 제공: Kevin 님, 2022년 8월 16일
Thank you so much for your feedback Namgyu, we are so sorry that your room was not ready at the check in time. We do hope to see you again soon!

8/10 - 좋아요

Joon hyuk

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: Camille 님, 2022년 6월 22일
Thank you so much for choosing us to be your home away from home. We are glad that you enjoyed your stay with us. If there's anything that we can to make this experience better, please feel free to let us know. Thank you and have a great day !

10/10 - 훌륭해요

SOYOUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
힐튼 기준 따르는 호텔
깔끔하고 침대도 편안하다. 문밖에 붙여놓은 힐튼세이프티 택은 언제봐도 마음에 든다.
2021년 4월에 5박 숙박함
답변 제공: Kevin Giblin - Front Office Supervisor 님, 2021년 4월 12일
Thank you very much for your response, we greatly appreciate your feedback. I'm glad to see the hotel met your expectations. Thank you again for staying with us at The Hampton Inn Times Square Central. We hope to see you soon!

8/10 - 좋아요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was perfect.
2024년 3월에 1박 숙박함
답변 제공: rochelle 님, 2024년 3월 26일
Thank you for choosing The Hampton Inn Times Square Central for your past stay . We are delighted to hear that you enjoyed our facilities and services. We appreciate the feedback and look forward to hosting you in future

10/10 - 훌륭해요

Carmela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place. Accessibility. Breakfast
2024년 3월에 4박 숙박함
답변 제공: Quenasha Q- Front Desk Supervisor 님, 2024년 3월 25일
Thank you for the feedback. We appreciate you choosing to stay with us. We do hope you return for future stays.

10/10 - 훌륭해요

Edna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 2박 숙박함
답변 제공: Quenasha Q-front desk supervisor 님, 2024년 3월 25일
thank you for choosing to stay. We do hope you return for future stays

10/10 - 훌륭해요

Vicki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very knowledgeable and helpful.
2024년 3월에 3박 숙박함
답변 제공: Quenasha Q- Front Desk Supervisor 님, 2024년 3월 15일
Thank you so much for the feedback. We ae pleased to know we are helpful & you enjoyed your stay here with us at the Hampton Inn Times Square Central. We hope to see you again.

10/10 - 훌륭해요

Richard Anthony Garcia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were fantastic. Far exceed my expectations and glad to see the other reviews were correct. Zero complaints with my stay!
2024년 2월에 4박 숙박함
답변 제공: ROCHELLE 님, 2024년 3월 4일
Thank you for choosing The Hampton Inn Times Square Central for your past stay. We are delighted to hear that the staff and property was great and exceeded your expectations. We thrive to achieve guest satisfaction and great to hear our gold was met. Thank your feedback and for staying with us. Please revisit us in future

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel itself is clean and centrally located for NYC tourism in Times Sq. the staff are great, breakfast included was a good start to each day and the price we got through Expedia was a bargain. Be warned that there is a migrant shelter directly opposite the hotel which can be intimidating as large groups hang around outside - the hotel have a regular security guard and the NYPD are outside the shelter all the time.
2024년 2월에 7박 숙박함
답변 제공: Camille 님, 2024년 3월 4일
Thank you so much for choosing us to be a part of your stay and for giving us this great feedback! We are happy to see that you had a pleasant experience with us because of the cleanliness, friendly staff, complimentary breakfast and location. We will definitely share this great review to our team. Also, we understand your concerns but rest assured that your safety and security is our priority, and we will always make sure to make your stay comfortable and memorable. Thank you again for this wonderful feedback and we hope to see you again next time!

10/10 - 훌륭해요

Tatiana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything is walking distance
2023년 12월에 1박 숙박함
답변 제공: Camille 님, 2024년 3월 4일
Your feedback is greatly appreciated! Thank you so much for choosing us to be a part of your stay. We are happy that you enjoyed your stay because of our location. Our hotel is definitely close by to most attractions and stores. We hope that this great experience will prompt you to return again in the future. Thank you so much again for your time and patronage!

8/10 - 좋아요

Helene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Correct mais bruit la nuit extérieur
2024년 2월에 3박 숙박함
답변 제공: Quenasha Q- Front Desk Supervisor 님, 2024년 3월 7일
Thank you for taking the time to leave us a review. We love enhancing the experience for all of our guests. We do apologize that you heard noise outside, unfortunately we have no control of what occurs off of the property. We do hope you return again for a future stay.

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everyone was pleasant and helpful. Most of all, Eddie the Bellman was the BEST at helping two ladies from a small town figure out how to get to where we needed to be. He even wrote it down for this very directionally challenged human!!
2024년 2월에 3박 숙박함
답변 제공: Quenasha Q- Front Desk Supervisor 님, 2024년 2월 29일
Thank you for leaving a review. Your feedback is greatly appreciated. We will be sure to inform Eddie how great he has made your directions to your destination easy. It was pleasure to have you both here, please return again for future stay.

8/10 - 좋아요

Erik David 님, Juarez

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 7박 숙박함
답변 제공: Quenasha Q- Front Desk Supervisor 님, 2024년 2월 29일
We appreciate you taking the time to leave a review. We are always looking to enhance the experience for all of our guests. Please come stay again

10/10 - 훌륭해요

Ann

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the helpful staff, fast elevators, recently remodeled shower, proximity to shows, and self-park in a garage just a block away. King room not large but not tiny, plenty of space to move around in.
2024년 2월에 2박 숙박함
답변 제공: Quenasha Q- Front Desk Supervisor 님, 2024년 2월 28일
Thank you for staying with us, we do appreciate having you here with us. We are saddened to know the size of the room was not what you expected. Being in manhattan most of the buildings are designed to go straight up, we do hope this does not tarnish any future stays. Please come again

10/10 - 훌륭해요

Emilio 님, Niceville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding hotel with spacious rooms, clean and comfortable. Good free breakfast. Coin laundry available in-house. Helpful, kind staff.
2024년 2월에 2박 숙박함
답변 제공: Quenasha Q- Front Desk Supervisor 님, 2024년 2월 28일
We are excited that we have met expectations during your stay. Your feedback is important to us, we love enhancing the experience for our guests. Please come again

10/10 - 훌륭해요

Calum

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay! Loved the complimentary breakfasts each morning and the staff was very nice. We had tea each night before bed at the coffee/tea stand.
2024년 2월에 4박 숙박함
답변 제공: Quenasha Q- Front Desk Supervisor 님, 2024년 2월 27일
Thank you for taking the time to leave us a review. We are ecstatic to know we have met expectations during your stay. To know we had made your stay great, keeps the smile on our faces. Please come again, we would love to service you & your family again

8/10 - 좋아요

CHRYSTEL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ménage de la chambre fait normalement 1 jour sur 2 sauf que le 3ème jours toujours pas nettoyé et plus de serviettes de bains (nous étions 4). Nous sommes allez à la réception pour demander que la chambre soit faite. Le petit dejeuner : beaucoup de monde à tout heure . Il manque de place pour s'asseoir. . Sinon personnel sympathique, l hôtel est vraiment proche de times square et du subway.
2024년 2월에 4박 숙박함
답변 제공: Quenasha Q- Front Desk Supervisor 님, 2024년 2월 26일
Thank you for taking the time to leave us a review. We are pleased to hear you've had some friendly encounters with staff. We are saddened to know that our housekeeping department fell short on the cleaning. This concern will be addressed with our housekeeping to ensure all of our guests receive the extraordinary service. We do apologize & hope this does not tarnish any future stays with us. Thank you for staying with us.

10/10 - 훌륭해요

Robert de

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Prima hotel op Times Square. Personeel heel vriendelijk. Nette en schone kamer. Goede faciliteiten van thee, koffie en water.
2024년 2월에 5박 숙박함
답변 제공: Camille 님, 2024년 2월 23일
Thank you so much for choosing us to be a part of your experience and for taking the time to give us your feedback. We are delighted to see that you enjoyed your stay with us! Your kind words towards our services, hotel facilities and location are greatly appreciated and will be shared to the entire team. We hope that this pleasant experience will prompt you to return to us again in the future. Thank you so much and we look forward to seeing you again next time!

10/10 - 훌륭해요

Jillian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All staff were so wonderful and friendly! From the check in desk to the breakfast staff to the bellman I was floored by how friendly and helpful the staff were!
2024년 2월에 1박 숙박함
답변 제공: Camille 님, 2024년 2월 23일
Your feedback and kind words towards our staff are greatly appreciated! We understand the importance of providing our guests with great customer service and we are so happy to see that we made your stay memorable because of this. Thank you so much for making us a part of this wonderful New York trip and we look forward to having you here with us again soon!

10/10 - 훌륭해요

Arnetta 님, Baltimore

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was amazing. The hotel and our room was great. The location was also good. We were near everything. Will definitely stay here again.
2024년 2월에 3박 숙박함
답변 제공: Camille 님, 2024년 2월 23일
Thank you so much for choosing us to be your home away from home and for taking the time to give us a review. It makes us happy to see that you enjoyed your stay with us because of the location and hotel facilities. Your kind words are greatly appreciated, and we will definitely share this with the entire team. Thank you again and we are already looking forward for your return. Have a great day!

10/10 - 훌륭해요

Felice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Camille 님, 2024년 2월 19일
Thank you so much for your feedback. It makes us happy to see that you had a pleasant experience with us. We hope that this great experience will be shared to your family & friends and prompt you to return to us again in the future. Thank you and have a wonderful day!

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff here are amazing! They did a great job catering and taking care of us!
2023년 12월에 2박 숙박함
답변 제공: Camille 님, 2024년 2월 18일
Hello Jessica! Thank you so much for choosing us to be a part of your stay and for taking the time to give us a review. It makes us happy to hear that you enjoyed your stay because of our welcoming staff. Your kind words are greatly appreciated, and we will definitely share this amazing review to the team. We hope that this experience will prompt you to return to us again for your next trip to New York. Thank you and we look forward to seeing you again next time!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Camille 님, 2024년 2월 18일
Thank you so much for your feedback. We are happy to see that you had a pleasant experience with us. We hope to see you again next time!

10/10 - 훌륭해요

Martin Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr empfehlenswert: gute Lage fußläufig zum Times Square, 24/7 Polizeipräsenz vor dem Hotel man fühlt sich sehr sicher, schöne Zimmer, gutes kostenloses Frühstück mit Waffeln, Bagels, Cereals, Omelette, Eiern, Sausage, Hash Browns, Kaffee, Säfte usw, sehr nettes und hilfsbereites Personal.
2024년 2월에 4박 숙박함
답변 제공: ROCHELLE 님, 2024년 2월 17일
Thank you for choosing The Hampton Inn Times Square for your past stay. We are delighted to hear that you enjoyed our facility and services. Thank you for you feedback. We look forward to hosting you again in future.

6/10 - 괜찮아요

Ofelya

연인과의 여행
좋아요: 청결 상태
Great location. Nothing special about the hotel especially since it’s ridiculously overpriced. You basically pay for the location.
2023년 12월에 1박 숙박함
답변 제공: ROCHELLE 님, 2024년 2월 17일
Thank you for choosing The Hampton Inn Times Square for your past stay. We are delighted to hear that you enjoyed our facility and services. Thank you for you feedback. We look forward to hosting you again in future.

8/10 - 좋아요

Adil 님, Corona

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location Clean place
2024년 1월에 1박 숙박함
답변 제공: ROCHELLE 님, 2024년 2월 15일
Thank you for choosing The Hampton Inn Times Square Central. We are delighted you enjoyed your stay. Please free to stay with us in future. We look forward to hosting you.

10/10 - 훌륭해요

Kleber

2023년 12월에 1박 숙박함
답변 제공: ROCHELLE 님, 2024년 2월 15일
Thank you for choosing The Hampton Inn Times Square Central. We are delighted you enjoyed your stay. Please free to stay with us in future. We look forward to hosting you.

10/10 - 훌륭해요

Omar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Quenasha Q- Front Desk Supervisor 님, 2024년 2월 12일
We appreciate you taking the time to leave a review. We are excited to see we have met expectations during your stay.

10/10 - 훌륭해요

Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bueno lo recomiendo
2023년 11월에 1박 숙박함
답변 제공: ROCHELLE 님, 2024년 2월 9일
Thank you for choosing The Hampton Inn Times Square Central. We appreciate your feedback

4/10 - 별로예요

Dika

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스
Staff not helpful beside Eddie and night auditor Joe and James .
2024년 2월에 3박 숙박함
답변 제공: rm 님, 2024년 2월 8일
Thank you for choosing The Hampton Inn Times Square Central for your past stay. We are saddened to hear the staff was not helpful. This is not the standard for our property . We will definitely have this addressed. Please do not let this dampen your future stay with us.

10/10 - 훌륭해요

Courtney

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was able to book this last minute for New Year’s Eve and it was incredible. The staff was so helpful!
2023년 12월에 1박 숙박함
답변 제공: ROCHELLE 님, 2024년 2월 8일
Thank you for choosing The Hampton Inn Times Square Central for your past stay. We are delighted to hear that you had a great stay and the staff was helpful.Thank you for for your feedback. We do look forward to hosting you in future

10/10 - 훌륭해요

Jess

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely amazing time! Will definitely return!
2024년 2월에 1박 숙박함
답변 제공: Quenasha Q- Front desk supervisor 님, 2024년 2월 7일
We are pleased to know we have met expectations during your stay with us. Please come back again, it was a pleasure to have you :)

10/10 - 훌륭해요

Jess

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great time! Will visit again
2024년 2월에 2박 숙박함
답변 제공: Quenasha Q- Front Desk Supervisor 님, 2024년 2월 7일
We appreciate you staying with us & leaving the feedback. We are always looking to enhance the experience for all of our guests.

10/10 - 훌륭해요

Gwen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Quenasha Q- Front Desk Supervisor 님, 2024년 2월 7일
Thank you for your feedback we do hope you return for future stays, we love to enhance the experience for all of our guests

8/10 - 좋아요

Noreen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel close to the theatres. Would be nice to have a fridge
2024년 2월에 3박 숙박함
답변 제공: Quenasha Q- Front Desk Supervisor 님, 2024년 2월 7일
We are ecstatic to know you have enjoyed your stay with us. We take pride providing extraordinary customer service. We do have refrigerators available upon request. We do hope this did not tarnish any future stays with us.

10/10 - 훌륭해요

Marcia 님, Ewing

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very helpful. Room was clean and breakfast was included which was very nice.
2024년 2월에 1박 숙박함
답변 제공: Quenasha Q- Front desk supervisor 님, 2024년 2월 6일
Thank you for leaving us a review, it is greatly appreciated. We are always looking for ways to enhance the experience for all of our guests. Please come stay again

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
staff was great small lobby, great location. A lot of homeless, migrant in the neighborhood. We think the fact that Hilton manages the hotel makes a big differrence. we were there for broadway and loved being in ny.
2024년 1월에 4박 숙박함
답변 제공: ROCHELLE 님, 2024년 2월 8일
Thank you for choosing The Hampton Inn Times Square Central for your past stay. We are delighted that our staff was great. However, saddened to hear that the lobby was small and the neighborhood was not pleasant.Thank you for your feeback and for staying with us

10/10 - 훌륭해요

Maguilene Vega

가족 여행
Excelente servicio
2024년 1월에 4박 숙박함
답변 제공: Quenasha Q- Front Desk Supervisor 님, 2024년 2월 3일
We appreciate you taking the time to leave us a review. Your feedback is important to us, for we are always looking for ways to enhance the experience for our guests. Being right next to Times square there are alot food options, theaters & nearby shopping stores. We do hope to see you return again

10/10 - 훌륭해요

Rhonda 님, Exton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
staff was informative and friendly
2024년 1월에 1박 숙박함
답변 제공: Quenasha Q- Front Desk Supervisor 님, 2024년 2월 3일
We appreciate the feedback. We are always looking for ways to enhance the experience for all of our guests. We are pleased that we have met expectations & hoping you return for future stays to come :)

10/10 - 훌륭해요

Timothy 님, Ewing

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good property
2024년 1월에 2박 숙박함
답변 제공: Quenasha Q- Front Desk Supervisor 님, 2024년 2월 1일
Thank you for staying with us. We are pleased to know we have made your stay pleasurable. We appreciate the time you took to leave a review. We do hope you return for more stays to come

10/10 - 훌륭해요

Janice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is very close to Time Square/Broadway. Many dining options nearby. Hotel is safe and felt secured during our stay, Hotel is very clean. Complimentary Breakfast is also very niice! Front desk staff are friendly. Housekeeping did a very good job! I highly recommend this hotel and will definitely stay there again when i visit NY! Overall, Customer satisfaction guaranteed!
2024년 1월에 3박 숙박함
답변 제공: Quenasha Q- Front desk supervisor 님, 2024년 1월 30일
Thank you for taking the time to leave us a review. Your feedback is important to us. We are ecstatic to know we have met expectations during your time with us. We do hope you spread the word & return with family & friends

10/10 - 훌륭해요

Martha Taimee Rodriguez

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tremendo servicio
2024년 1월에 4박 숙박함
답변 제공: Quenasha Q- Front desk Supervisor 님, 2024년 1월 30일
Good Morning we appreciate your feedback. We are very pleased to know we have met expectations during your stay. We do hope you return for future stays. Please let your friends & family know of our extraordinary service. The more the merrier

8/10 - 좋아요

Erin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the price and convience of being in the middle of it all. The room was nice and quiet! The beds were comfy, too. I was content with my stay of two nights.
2024년 1월에 2박 숙박함
답변 제공: rm 님, 2024년 1월 28일
Thank you for choosing The Hampton Inn Times Square Central for your stay. We are delighted that you enjoyed our property. We appreciate the feedback and do look forward to hosting you in future.

8/10 - 좋아요

Véronique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Place amazing.
2024년 1월에 4박 숙박함
답변 제공: Rochelle 님, 2024년 1월 28일
Thank you for choosing The Hampton Inn Times Square Central for your past stay. We do value you as our guest and is delighted you had a great stay. We do appreciate your feedback and look forward to hosting you in the near future.

8/10 - 좋아요

Erica

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I read the reviews before booking. Was a little hesitant because of the people saying the rooms were so small, it was so noisy they couldn't sleep & the elevator issues. Well, let me say this, if you are not used to NYC then I can understand the bad reviews, but this is a typical Hampton, yes the rooms are a bit smaller, but it's NYC. It's not like the rooms are closets. And it's not the Waldorf, so remember that! The elevators were a bit problematic, but in a 30 story hotel, that's to be expected. Patience and just a good attitude go a long way. Staff was very friendly. I wouldn't say the rooms were cleaned the best by housekeeping daily, but honestly, we just needed clean sheets & clean towels. All in all location is absolutely great, in walking distance to everything, nice hotel & we would stay again. Normal NYC noise you're not likely going to drown out in any hotel. Good experience.
2024년 1월에 3박 숙박함
답변 제공: Rochelle 님, 2024년 1월 28일
Thank you for choosing The Hampton Inn Times Square Central for your past stay. We do value you as our guest and is delighted you had a great stay. It is a pleasure to hear our staff provided impeccable service. We will definitely recognize their efforts. We do appreciate your feedback and look forward to hosting you in the near future.

10/10 - 훌륭해요

Deyanira

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good
2024년 1월에 1박 숙박함
답변 제공: Quenasha Q- Front Desk Supervisor 님, 2024년 1월 27일
Thank you for choosing to stay with us. Your feedback is important to us. We appreciate you leaving us a review, we are always looking to enhance the experience for all of our guests.

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Right By Times Square. Clean modern rooms. Great shower.
2024년 1월에 1박 숙박함
답변 제공: Quenasha Q- Front Desk Supervisor 님, 2024년 1월 25일
We appreciate you taking the time to leave us feedback. Thank you for staying with us, being near times square has its perks to some amazing restaurants & a few shopping stores. Please come stay again

8/10 - 좋아요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We thoroughly enjoyed our 3 night stay - the staff was friendly, the lobby was clean, the room was basic, but clean & everything we needed, the location was a bit off to the side of Times Square, which helped it be more quiet, but still very close & walkable, breakfast was good (a bit crowded at times) & we loved being able to securely leave our bags on our last day & go explore without them & come back to get them for our flight home.
2024년 1월에 3박 숙박함
답변 제공: Quenasha Q- Front Desk Supervisor 님, 2024년 1월 24일
Your review has us ecstatic. We are pleased to know we have met expectations during your stay. We do take pride in providing extraordinary customer service & anticipating our guest needs. We do hope you return again & see the enhancements were plan to do on our property