객실 내 금고, 책상, 노트북 작업 공간, 다리미/다리미판

럭스어반 바이 호텔 57 여행 후기

4 out of 5
럭스어반 바이 호텔 57
130 East 57th Street, New York, NY

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1481개 이용 후기 중 752개" "
평점 8 - 좋아요. 1481개 이용 후기 중 412개" "
평점 6 - 괜찮아요. 1481개 이용 후기 중 162개" "
평점 4 - 별로예요. 1481개 이용 후기 중 93개" "
평점 2 - 너무 별로예요. 1481개 이용 후기 중 62개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

4/10 - 별로예요

Kyungjae

출장 여행
별로예요: 청결 상태, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Hotel 57 Management 님, 2023년 11월 10일
Thank you for taking the time to share your feedback with us. Your input is invaluable, and we genuinely appreciate the opportunity to address any concerns you may have.I'm sorry to hear that your experience at Hotel 57 did not meet your expectations. We sincerely apologize for any inconveniences you may have encountered during your stay. Your comfort and satisfaction are of utmost importance to us, and we take your feedback seriously.In order to better understand the specific issues you faced, could you please provide more details about your experience? Your insights will help us identify areas for improvement and take necessary actions to enhance our services.We strive to provide exceptional service, and it's disheartening to learn that we fell short of your expectations. Please be assured that your comments will be shared with our team, and we will take the necessary steps to address any deficiencies in our service.If you have any further details or suggestions, please feel free to share them with us. We are committed to ensuring our guests have a positive and memorable experience, and we appreciate your help in making that possible.Once again, thank you for bringing your concerns to our attention. We value your feedback, and we hope to have the opportunity to welcome you back in the future, providing an improved and more enjoyable stay.

8/10 - 좋아요

Hyun Woong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 4박 숙박함
답변 제공: Customer Service 님, 2022년 10월 1일
Thank you for the 8/10 rating, Hyun!We are delighted to see that you had a wonderful time at Hotel 57. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

8/10 - 좋아요

Changki

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 4박 숙박함
답변 제공: Customer Service 님, 2022년 6월 6일
We appreciate your lovely rating, Changki! The satisfaction of our guests is important to us so we can't wait to see you back again at Hotel 57 soon. We want to share an even more fantastic experience with you next time. Thanks again for taking the time to leave your feedback!

10/10 - 훌륭해요

Inkyung

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Very convenient to move everywhere.
2021년 11월에 3박 숙박함
답변 제공: Customer Service 님, 2021년 11월 23일
Thank you for leaving us this wonderful review, Inkyung! We're thrilled your time at Hotel 57 was so enjoyable! It's also great to hear you took advantage of our convenient location in the heart of the city. We endeavor to offer our guests only the most memorable of experiences and your praise lets us know we're succeeding. We look forward to hosting you again soon for another fabulous experience!

10/10 - 훌륭해요

VISHWESH

좋아요: 청결 상태
Na
2023년 7월에 3박 숙박함

8/10 - 좋아요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in was a bit clunky and after the 4pm stated time, but other than that staff was fantastic and the room was great. Bed was a double rather than a queen, and there was construction about 4" away from our window at 7am haha, but hey it's New York City baby!
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Hazel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Virginia

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir sind seit gestern zurück aus dem New York- Urlaub und ich möchte gerne etwas zu dem Hotel schreiben Das Hotel liegt in einer tollen Lage mitten in Manhattan, nahe dem Central Park, in unmittelbarer Nähe gibt es U-Bahn Haltestellen und sehr sicher habe ich mich in dieser Umhebung gefühlt Nun zu dem Hotel: Die Mitarbeiter sind alle sehr zuvorkommend, sehr nett und sehr hilfreich! Das Hotel selbst ist super und in allem was man braucht vollkommen ausreichend! Die Betten sind sehr gemütlich und die Zimmer ausreichend groß, wenn man bedenkt, dass man in New York den ganzen Tag unterwegs ist. Warmes Wasser und einen starken Wasserdruck beim Duschen gibt es, man muss den Wasserhahn- Regler einmal um die eigene Achse drehen und dann weiter bis man seine gewünschte Temperatur erreicht hat. Frühstück besteht aus Croissants und Muffins, Kaffee, warmen Wasser, Tee, Früchten usw. Also sollte man auch hier fündig werden. Das Hotel hat keine Gebühr für unser Gepäck, das wir beim Check-Out für ein paar Stunden da gelassen haben, erhoben, wie auch keine andere Reise-Gebühren. Auch die Kaution wurde direkt erstattet. Ich würde immer wieder in dieses Hotel reisen und möchte mich für diesen schönen Aufenthalt bedanken! Hotel 57 Thank you for a great stay! :)

8/10 - 좋아요

James 님, Lawrenceville

2024년 3월에 3박 숙박함

4/10 - 별로예요

George

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Mia 님, Los Angeles

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s our favorite hotel in NYC !
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Patrick 님, Center Valley

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Hotel57 Management 님, 2024년 2월 8일
Thank you for taking the time to share your feedback with us. We appreciate your patronage and are sorry to hear that your experience fell short of expectations. Your comments are invaluable to us as we continually strive to improve our services. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 - 훌륭해요

Lauren

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely, well placed hotel
What a lovely hotel. Great location and reasonable pricing. Staff were very welcoming and the included grab and go breakfast consisting of coffee and pastries is perfect!
2024년 1월에 4박 숙박함
답변 제공: Hotel 57 Management 님, 2024년 1월 30일
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us at Hotel 57. Our team strives to provide exceptional service, and we're thrilled to know that you found our location convenient and our pricing reasonable. We're also glad you appreciated our grab and go breakfast offerings. We hope to welcome you back again soon!

10/10 - 훌륭해요

Holly and Jim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient to visiting our daughter!
2024년 1월에 2박 숙박함
답변 제공: Hotel 57 Management 님, 2024년 1월 30일
I'm delighted to hear that you found Hotel 57 convenient for your visit to your daughter! We aim to provide a comfortable and accommodating experience for all our guests. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. We're here to ensure your time with us is enjoyable and hassle-free.

6/10 - 괜찮아요

Rocío

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
:S
En general el hotel está bien. Quizás es un poco viejo, pero lo mantienen conservado. De todos los hoteles en los que tuvimos en USA este fue el de depósito más alto, y al abandonar nuestra habitación pedimos dejar nuestro equipaje en el hotel unas horas. Nos cobraron 5$ por cada maleta (primer hotel de todos en los que estuvimos en el que tuvimos que pagar por este servicio, pero bueno, no importaba). Lo único malo de la experiencia fue que el botones que nos atendió fue realmente grosero. Entiendo que igual nuestra maleta pesaba, pero no hacía falta que le pegase una patada o la tirara al suelo para trasladarla. En fin, con esa última imagen se me quitaron las ganas de volver o recomendar este hotel.
2024년 1월에 2박 숙박함
답변 제공: Hotel57 Management 님, 2024년 1월 24일
Thank you for sharing your experience with us. We're delighted to hear that you found our hotel generally good, appreciating its preserved charm. We apologize for any inconvenience caused by the luggage service fee and regret that the bellboy's behavior fell short of our service standards. Your feedback is important, and we assure you that we are addressing this matter internally. We hope you might reconsider and give us another chance in the future. We value your patronage and would love the opportunity to make amends.

10/10 - 훌륭해요

Mia 님, Los Angeles

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Always great
2024년 1월에 4박 숙박함
답변 제공: Hotel57 Management 님, 2024년 1월 24일
Thank you for your kind words! We're thrilled to hear that you had a great stay at Hotel 57. Your positive feedback means the world to us, and we appreciate you taking the time to share your experience. If there's anything specific that made your stay outstanding, we'd love to hear more. We look forward to welcoming you back for another wonderful experience.

10/10 - 훌륭해요

Samantha

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed at the hotel to attend classes just across the street. I felt the hotel was lovely and the staff was very nice and helpful.
2024년 1월에 4박 숙박함
답변 제공: Hotel57 Management 님, 2024년 1월 16일
Thank you for choosing Hotel 57 for your stay during your classes. We're delighted to hear you found our hotel lovely, and our staff accommodating. Your positive feedback motivates us to continue providing excellent service. If there's anything specific you enjoyed or any suggestions you have for improvement, feel free to share. We look forward to welcoming you back in the future.

2/10 - 너무 별로예요

Mamdouha

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Hotel57 Management 님, 2024년 1월 16일
Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you may have experienced during your stay at Hotel 57. We appreciate your insights and take them seriously as we continuously strive to improve our services. If you have specific concerns, please feel free to share more details so we can address them promptly. We value your patronage and hope to have the opportunity to welcome you back for a more positive experience in the future.

6/10 - 괜찮아요

paul

가족 여행
Great location. Staff was hit and miss, some very friendly and some not so much.
2023년 12월에 6박 숙박함
답변 제공: Hotel57 Management 님, 2024년 1월 9일
Thank you for sharing your experience with us. We're delighted you enjoyed our prime location. We appreciate your feedback regarding our staff, and we apologize for any inconsistencies in service. Your comments are invaluable, and we'll use them to enhance our guest experience. We hope to have the pleasure of welcoming you back, providing a more consistent and exceptional stay.

10/10 - 훌륭해요

Marte

2023년 12월에 7박 숙박함
답변 제공: Hotel57 Management 님, 2024년 1월 9일
Thank you for choosing Hotel 57 and sharing your positive experience! We're thrilled to hear you had a 5-star stay with us. Your satisfaction is our top priority, and we appreciate your kind words. If there's anything specific you'd like to highlight in your review, it would be greatly appreciated. We look forward to welcoming you back for another exceptional stay.

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Hotel57 Management 님, 2024년 1월 9일
Thank you for choosing Hotel 57 and sharing your positive experience! We're thrilled to hear you had a 5-star stay with us. Your satisfaction is our top priority, and we appreciate your kind words. If there's anything specific you'd like to highlight in your review, it would be greatly appreciated. We look forward to welcoming you back for another exceptional stay.

10/10 - 훌륭해요

Christopher

2024년 1월에 1박 숙박함
답변 제공: Hotel57 Management 님, 2024년 1월 9일
Thank you for choosing Hotel 57 and sharing your positive experience! We're thrilled to hear you had a 5-star stay with us. Your satisfaction is our top priority, and we appreciate your kind words. If there's anything specific you'd like to highlight in your review, it would be greatly appreciated. We look forward to welcoming you back for another exceptional stay.

8/10 - 좋아요

Linda

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel televisions did not work! The receptionist said she didn’t know when it would be restored. According to the tv screen it looks like there was no service since Dec 12! Really??? They should have informed me before I checked in….I would have stayed at a nearby hotel for less. Very disappointing!
2024년 1월에 1박 숙박함
답변 제공: Hotel57 Management 님, 2024년 1월 9일
We sincerely apologize for the inconvenience you experienced with our TV service. We understand the frustration this may have caused, and we're actively working to resolve the issue promptly. We regret any oversight in communication and appreciate your understanding. We value your feedback, and rest assured, steps are being taken to prevent such occurrences in the future. We hope to have the opportunity to welcome you back and provide you with an improved experience.

10/10 - 훌륭해요

Kerry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Hotel 57 Management 님, 2024년 1월 2일
Thank you so much for your wonderful 5-star rating! We are thrilled to hear that you had a fantastic experience at Hotel 57. Our team is dedicated to providing exceptional service, and your positive feedback truly motivates us. If there's anything specific you loved about your stay or if there's anything we can improve upon, please feel free to share. We look forward to welcoming you back for another memorable stay.

4/10 - 별로예요

Daniel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we checked in, the lady was very rude. Hotel is very old. Room was small and smelled. TV broke our 2nd day and never fixed even when we notified staff. Do not recommend.
2023년 12월에 4박 숙박함
답변 제공: Hotel57 Management 님, 2024년 1월 2일
Dear valued guest, we sincerely apologize for the inconvenience you experienced during your stay. Your feedback is important to us, and we're truly sorry for any lapses in our service. We are committed to addressing these issues promptly and ensuring a more positive experience in the future. Please allow us the opportunity to make things right. Your comfort is our top priority, and we appreciate your understanding. If you have any further concerns, please feel free to contact us directly. We value your feedback and hope to welcome you back for an improved stay at Hotel 57.

6/10 - 괜찮아요

Predrag

2023년 10월에 2박 숙박함
답변 제공: Hotel57 Management 님, 2024년 1월 2일
Thank you for choosing Hotel 57! We appreciate your feedback and are delighted to hear about your positive experience. We strive to provide exceptional service, and your satisfaction is our priority. If there's anything specific you enjoyed or if you have any suggestions for improvement, we'd love to hear more. Our team looks forward to welcoming you back for another memorable stay.

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic stay. The room was clean and comfortable, great for what we needed. The grab and go breakfast was perfect for busy days in New York. Would highly recommend!
2023년 12월에 6박 숙박함
답변 제공: Hotel57 Management 님, 2023년 12월 26일
Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay at Hotel 57. Clean and comfortable rooms, coupled with our convenient grab-and-go breakfast, make for a perfect New York experience. Your recommendation means the world to us. We look forward to welcoming you back for another memorable stay!

6/10 - 괜찮아요

Fernando

별로예요: 직원 및 서비스, 객실의 편안함
Unpleasent service
The people responsible for keeping luggage are nice. The service desk was ok, but everytime i tried to ask any question i gave up waiting as they spent several minutes on phone and I needed to wait, and there was only one attendet. The elevators are very old and slow, the corridors' carpet old and kinda dirty. But the irritating thing is the maid knocking the door early asking us to checkout 3 hours before the checkout time while me and my wife were in the bathroon. We could not answer right away properly, and she was just getting into the room and almost got us in an embarasing moment. This was one of the worst experiences i have ever faced in any Hotel. And i am not the first to complain. When i read this feom other guests I thought they would have fix it, but no. Actually, it got worse. This is not 4-star Hotel at all.
2023년 12월에 4박 숙박함
답변 제공: Hotel57 Management 님, 2023년 12월 26일
Thank you for reaching out to Hotel 57! Your satisfaction is our top priority, and we appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. Your positive experience motivates our team to continue providing excellent service. If there's anything specific you loved or any suggestions you have, we'd love to hear more. We look forward to welcoming you back for another memorable stay. Safe travels!

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Hotel 57 Management 님, 2024년 2월 8일
Thank you for choosing Hotel 57 for your stay. We're thrilled to hear you had a positive experience. If there's anything specific you feel we could improve to earn that extra star next time, we'd love to hear it. We hope to welcome you back soon!

10/10 - 훌륭해요

Cecilia M

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was great just construction was being done on the side of our room so was pretty noisy in the mornings but it was New York what can we do.
2023년 12월에 5박 숙박함
답변 제공: Hotel57 Management 님, 2023년 12월 26일
Dear valued guest, thank you for choosing Hotel 57! We're delighted to hear you enjoyed your stay despite the construction inconvenience. Your understanding of the New York hustle is truly appreciated. Please accept our sincere apologies for any disturbance. We're committed to enhancing our guests' experiences and hope you'll consider returning for a quieter visit in the future. Your comfort is our priority, and we look forward to the opportunity to host you again. Safe travels!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice hotel in good location. Rooms were fine, especially the King Jr Suite. Only complaint is there was limited lobby sitting area which typically was full, so it was hard for our family to gather and socialize. They wouldn't allow us to use the morning breakfast area after hours as a "hang out".
2023년 12월에 4박 숙박함
답변 제공: Hotel57 Managment 님, 2023년 12월 20일
Thank you for choosing Hotel 57! We're thrilled you enjoyed our King Jr Suite. Your feedback on the lobby seating is valuable, and we apologize for any inconvenience. We strive to ensure a comfortable experience for all guests. While we can't extend the breakfast area hours, we'd love to suggest cozy alternatives or assist with any other requests. Your satisfaction is our priority, and we appreciate your understanding. We look forward to welcoming your family back for more memorable moments.

8/10 - 좋아요

madai

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love it
Great place to stay close to everything!!
2023년 12월에 3박 숙박함
답변 제공: Hotel57 Managment 님, 2023년 12월 20일
Thank you for your wonderful feedback! We're delighted to hear you enjoyed your stay at Hotel 57 and found our location convenient. Your satisfaction means a lot to us, and we appreciate you taking the time to share your positive experience. If there's anything specific that stood out during your stay, we'd love to hear more. We look forward to welcoming you back for another great experience!

8/10 - 좋아요

LUPITA KARIN ALVARADO

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La ubicación del hotel es excelente, hay varios metros cerca,y esta accesible a muchos lugares turísticos y es seguro, el cuarto es muy pequeño pero funcional, el baño es amplio a comparación del cuarto, y el Closet es práctico, lo que no me agrado fue que nos cobraron el desayuno desde la llegada a fuerza, el cual es muy escaso y que no siempre usamos ya que solo era de 7-11am en teoría... a las 8 ya no había casi nada mas que plátanos y el cafe a veces ya no había, tenias que bajar entre 7-7:30 para agarrar un Pan que no fuera muffin, o sea solo había plátanos, manzanas, pan y cafe. Otra cosa que me desagrado es que el check out en la página era a las 13h, preguntamos y nos dijeron que a las 12h... salimos a desayunar, regresamos 11:30h para ya salir y ya nos habían desactivado las tarjetas como ya corriéndonos! En general la verdad es que la ubicación es excelente y siempre esta muy limpio.
2023년 12월에 6박 숙박함
답변 제공: Hotel57 Managment 님, 2023년 12월 20일
Thank you for sharing your detailed feedback with us. We're delighted to hear that you appreciated our prime location and cleanliness. Your observations regarding breakfast timing and variety are duly noted, and we apologize for any inconvenience caused. We're actively working on improving these aspects to enhance the overall guest experience. Regarding the checkout discrepancy, we sincerely apologize for the confusion and will address this with our team. We appreciate your understanding and hope to welcome you back for an even more enjoyable stay.

8/10 - 좋아요

Natasha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room good size for New York City. Nice people at the front desk, very friendly. Great location. Lady who sets out the grab and go breakfast was not friendly. Also coffee machine in the room didn’t work and no coffee at the grab and go the first morning. Overall wonderful hotel and great location.
2023년 12월에 2박 숙박함
답변 제공: Hotel57 Managment 님, 2023년 12월 20일
Thank you for choosing Hotel 57! We're delighted to hear you enjoyed our spacious rooms, friendly front desk team, and the convenient location. Your feedback regarding the breakfast and coffee experience is important to us, and we sincerely apologize for any inconvenience. We'll address these issues promptly to enhance future stays. We appreciate your kind words overall and look forward to welcoming you back for an even more exceptional experience.

6/10 - 괜찮아요

Stefanie Joyce

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함
답변 제공: Hotel57 Management 님, 2023년 12월 26일
Thank you for reaching out to Hotel 57! Your satisfaction is our top priority, and we appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. Your positive experience motivates our team to continue providing excellent service. If there's anything specific you loved or any suggestions you have, we'd love to hear more. We look forward to welcoming you back for another memorable stay. Safe travels!

10/10 - 훌륭해요

Alicia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
muy bien
2023년 12월에 6박 숙박함
답변 제공: Hotel57 Managment 님, 2023년 12월 20일
Thank you for your delightful feedback! We're thrilled to hear you had a perfect 10/10 experience at Hotel 57. Our team strives to create memorable stays, and your positive review is truly rewarding. We look forward to welcoming you back for more exceptional moments.

10/10 - 훌륭해요

Dave

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, and very friendly staff. Grab and go breakfast is good, coffee was nice. The gym has cardio machines and free weights. A short walk from Lexington station. Would highly recommend this hotel. The only negative is the hotel charging $5 a bag to store for a few hours after check out. We’d seen this on multiple reviews online, so this did not come as a surprise. The bags aren’t stored anywhere secure, they are left amongst guests in the breakfast room. I can’t see the hotel changing this policy anytime soon, as with the amount of negative reviews regarding this issue, they would have done it already.
2023년 12월에 4박 숙박함
답변 제공: Hotel57 Managment 님, 2023년 12월 20일
Thank you for your wonderful 5-star rating! We are delighted to hear that you had a fantastic experience at Hotel 57. Your positive feedback is truly appreciated, and we look forward to welcoming you back for another memorable stay. If there's anything specific you loved about your visit, feel free to share – we love hearing about our guests' highlights!

8/10 - 좋아요

Apryl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Stay
2023년 12월에 2박 숙박함
답변 제공: Hotel57 Management 님, 2023년 12월 26일
Thank you for your kind words! We're delighted to hear that you had a great stay at Hotel 57. It's our pleasure to provide a positive experience for our guests. If there's anything specific you loved or if you have any suggestions for improvement, we'd love to hear more. Your feedback is invaluable. Looking forward to welcoming you back for another wonderful stay!

4/10 - 별로예요

Cheryl

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is not kept up well. Stains on headboard, broken outlet on lamp, desk in bad shape. Construction right outside our window we were not told about starting at 7am.
2023년 12월에 3박 숙박함
답변 제공: Hotel57 management 님, 2023년 12월 20일
Thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced during your stay. We appreciate your insights and will promptly address the issues you've raised to enhance our guests' experience. We regret any oversight regarding the construction noise and will ensure better communication in the future. Your comfort is our priority, and we hope to welcome you back for an improved experience.

10/10 - 훌륭해요

Mark

2023년 12월에 5박 숙박함
답변 제공: Hotel57 Management 님, 2024년 1월 9일
Thank you for choosing Hotel 57 and sharing your positive experience! We're thrilled to hear you had a 5-star stay with us. Your satisfaction is our top priority, and we appreciate your kind words. If there's anything specific you'd like to highlight in your review, it would be greatly appreciated. We look forward to welcoming you back for another exceptional stay.

8/10 - 좋아요

Roxann Mae Vale 님, Newton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was so small, different from the picture. Room was clean and being cleaned everyday. Hotel was safe , quiet, and walkable to the subway .
2023년 12월에 4박 숙박함
답변 제공: Hotel57 management 님, 2023년 12월 20일
Dear valued guest, thank you for sharing your experience with us. We appreciate your positive feedback on our cleanliness, safety, and convenient location. While we regret any size discrepancy, we're glad you found comfort in our well-maintained rooms. Your satisfaction is our priority, and we look forward to the opportunity of hosting you again for an even more delightful stay. Safe travels!

8/10 - 좋아요

Cindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic location and wonderful, helpful staff
Fantastic location and wonderful, helpful staff. Good amenities (gym, free breakfast, business center) and the view from the rooftop is lovely. We enjoyed our stay there. The 3rd floor and rooms haven't been refurbished/renovated recently so look a bit dated. The staff was kind enough to change our room after a couple of nights so that was nice.
2023년 12월에 3박 숙박함
답변 제공: Hotel57 Managment 님, 2023년 12월 20일
Thank you for your wonderful feedback! We're delighted to hear you enjoyed your stay at Hotel 57 and found our location convenient. Your satisfaction means a lot to us, and we appreciate you taking the time to share your positive experience. If there's anything specific that stood out during your stay, we'd love to hear more. We look forward to welcoming you back for another great experience!

2/10 - 너무 별로예요

Akin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nicht zu Empfehlen. Alles ist alt und dreckig
Wir hatten das Hotel für die Weihnachtszeit gebucht und haben ungefähr 2k für eine Woche Urlaub bezahlt. Leider muss man sagen, dass das Hotel sehr in die Jahre gekommen ist und es stark an Hygiene mangelt. Hier einige Dinge die leider aufgefallen sind: 1. Teppich wurde nie richtig gesaugt und ist auch zum Teil schon sehr ekelhaft 2. Badezimmer ist teils verrostet, verschimmelt, die Toilette fast verstopft, Klobrille ausgefranzt, die Lüftung defekt, die Tür schließt nicht und alles in allem ist auch hier alles in die Jahre gekommen und man fühlt sich dort sehr unwohl. 3. Die Heizung ist defekt. Immer wenn sie angeht, ist es so laut, dass man nachts nicht schlafen kann. Wir haben sie also immer ausgemacht und entsprechend war die Temperatur dann auch im Zimmer. Die Abdeckung war abgerissen. 4. Es hing eine Lampe lose aus dem Bettrahmen und scheinbar wurde hier auch nichts repariert. 5. Bett war durchgelegen und laut Ich hatte mir Pantoffeln bei Amazon bestellt, da der Boden wie gesagt nicht sehr sauber war und die Rezeption wollte von mir 7,50 Dollar "Bearbeitungsgebühr". Als ich dann erläutert habe warum ich dieses Paket gerne hätte wurde ich nur ausgelacht und es wurde mir gesagt: "You can pay or you can leave it.". Für die 2000 Euro hätte ich mehr erwartet und die Lage ist auch nicht so zentral wie man es sich vorstellt. Ich kann dieses Hotel nicht weiterempfehlen. Es gibt schönere und günstigere in der Umgebung.
2023년 11월에 7박 숙박함
답변 제공: Hotel57 Managment 님, 2023년 12월 20일
Thank you for bringing your concerns to our attention. We sincerely apologize for any inconveniences you experienced during your stay. We truly appreciate your feedback and are actively addressing the issues mentioned to enhance the overall guest experience. Our team is working diligently to rectify the cleanliness and maintenance issues you encountered. We regret any discomfort caused and assure you that your feedback is invaluable in our continuous improvement efforts. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.

10/10 - 훌륭해요

Renee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel staff was amazing and the location was great.
2023년 12월에 2박 숙박함
답변 제공: Hotel57 Managment 님, 2023년 12월 20일
Thank you for your wonderful 5-star rating! We are delighted to hear that you had a fantastic experience at Hotel 57. Your positive feedback is truly appreciated, and we look forward to welcoming you back for another memorable stay. If there's anything specific you loved about your visit, feel free to share – we love hearing about our guests' highlights!

6/10 - 괜찮아요

Paul Marie

연인과의 여행
좋아요: 청결 상태
Zone Accueil et restauration pas du tout au niveau d'un 4 *. Service dans les chambres correcte.
2023년 12월에 8박 숙박함
답변 제공: -Hotel57 Managment 님, 2023년 12월 20일
Thank you for sharing your thoughts with us. We truly appreciate your feedback and apologize for any inconvenience you may have experienced. Your concerns about the reception and catering areas will be addressed promptly to ensure we meet the high standards expected of a 4-star establishment. We're delighted to hear that the service in the rooms met your expectations. We value your patronage and look forward to exceeding your expectations on your next visit.

6/10 - 괜찮아요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Daniel the Bellman was the happiest and friendliest person at the hotel. He would be the reason for returning to hotel 57. My only two complaint is the safe was not working ( but they offered to fix it ) and was not attached to anything, so you could basically walk out with it and ALL the rooms need a small bar fridge. Formthe amount of money spent on the room, it should be a basic room item.
2023년 12월에 3박 숙박함
답변 제공: Hotel57 management 님, 2023년 12월 20일
Thank you for your kind words about Daniel, our wonderful Bellman! We're thrilled he made your stay memorable. Our sincere apologies for any inconvenience with the safe; rest assured, we're addressing it promptly. Your feedback on the need for small bar fridges is duly noted, and we appreciate your input on enhancing our guests' experience. We're committed to continuous improvement and hope to welcome you back for an even better stay at Hotel 57. If there's anything else we can assist you with, please don't hesitate to let us know.

4/10 - 별로예요

Zac

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in staff was very rude, the room was tiny so when I asked for any possible upgrade they just said no and wouldn’t give a reason. Check out staff and baggage handling staff were very polite.
2023년 12월에 4박 숙박함
답변 제공: Hotel 57 Managment 님, 2023년 12월 20일
Dear valued guest, thank you for sharing your experience. We apologize for any inconvenience during check-in. Your feedback is invaluable, and we'll address this with our team. We're delighted to hear positive comments about our check-out and baggage handling staff. We appreciate your understanding and look forward to the opportunity to welcome you back for an improved stay. Safe travels!

4/10 - 별로예요

Chiara

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Buono rapporto qualità prezzo
2023년 11월에 6박 숙박함
답변 제공: Hotel 57 Managment 님, 2023년 12월 20일
Thank you for your kind words! We're delighted to hear that you found Hotel 57 to be good value for money. Our team strives to provide exceptional service, ensuring your stay is both enjoyable and memorable. We appreciate your positive feedback and look forward to welcoming you back for another outstanding experience. If there's anything specific you loved about your stay, we'd love to hear more!

8/10 - 좋아요

Marcia

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Sehr zentrales Hotel um New York zu besichtigen. Die Einrichtung ist etwas in die Jahre gekommen und die Zimmer sind recht klein. Für einen Städtetrip reicht es aber vollkommen aus.
2023년 11월에 6박 숙박함
답변 제공: Hotel 57 Managment 님, 2023년 12월 20일
Thank you for choosing Hotel 57 for your New York stay! We're delighted you found our central location convenient. While our classic charm may include smaller rooms, we believe it adds to the unique experience of a city trip. Your feedback is appreciated, and we're continuously working to enhance our guest experience. Should you have any specific preferences for your next visit, please let us know. We look forward to welcoming you back for another memorable stay!

8/10 - 좋아요

Tim

단체 여행
좋아요: 청결 상태, 직원 및 서비스
The staff were very friendly and the hotel well situated. I would recommend it and would use it again. Disappointed that they charge $5 per bag (even charge for a small back pack) after paying almost £1000 for a 3 night stay.
2023년 12월에 3박 숙박함
답변 제공: Hotel 57 Managment 님, 2023년 12월 20일
Thank you for choosing Hotel 57! We're delighted to hear you enjoyed your stay and appreciate your positive feedback. Your satisfaction is our priority, and we look forward to welcoming you back for an even more exceptional experience. If you have any suggestions for improvement, we'd love to hear them. Safe travels!