We had a mostly great stay at this hotel. The decor was beautiful, and the staff went above and beyond to make my husbandโs birthday feel special, which we really appreciated.
The bed was huge and very comfortable, and the balcony view of the city was stunning.
That said, we could hear everything from the neighbouring rooms, and there were a few housekeeping issues โ a dirty rag was left in the room, we werenโt given any soap, and someone entered despite the โDo Not Disturbโ sign. Small things, but attention to detail matters.
Overall, a stylish and comfortable stay with thoughtful service โ just a few things that could be improved.
Great location for restaurants, bars and subway access
Jennifer
2025๋ 6์์ 2๋ฐ ์๋ฐํจ
10/10 - ํ๋ฅญํด์
Marc
2025๋ 6์ 20์ผ
Marc
2025๋ 6์์ 2๋ฐ ์๋ฐํจ
10/10 - ํ๋ฅญํด์
Jessica
2025๋ 6์ 19์ผ
Jessica
2025๋ 6์์ 1๋ฐ ์๋ฐํจ
6/10 - ๊ด์ฐฎ์์
Anne
์ฐ์ธ๊ณผ์ ์ฌํ
2025๋ 6์ 9์ผ
The room was big and the bed was comfy! The coffee shop in the lobby was great - a great place to work. And the rooftop bar was cute. I like the area!
However, we asked them to clean our room every day and they only did the last day. Getting more towels took forever. the hot water went out right when I needed to shower before an event. The gym was INSANELY hot like unbearable.
We had an excellent stay at Sonder the Merchant. It's brand new with beautiful gold fixtures in the bathroom, and we especially loved the location in the Lower East Side. We would definitely consider staying here again on our next NYC trip.
We have stayed at 2 NYC Sonder Locations and have been very happy with both. Clean, convenient and comfortableโฆ and affordable!
Will stay for future visits.