뉴포트 뉴스 모텔

“Subject: Formal Complaint and Demand for Immediate Full Refund Dear Management, I am writing to formally submit a complaint regarding my recent stay at your property, which was wholly unacceptable and failed to meet basic hospitality and safety standards. Due to the severity of the issues experienced, I am requesting an immediate full refund to my original form of payment. Upon check-in, I was assigned a room that was visibly dirty and unsanitary. The comforter was soiled, the air...

“Very friendly staff”

“Rooms were clean. Showers hot. Nice to stay for 2 days. Quiet. Rooms need updating. ”

“This place is HORRIBLE. SO DIRTY !!!! This place needs to be burnt down. This was the WORSE hotel stay I ever had. I had to clean my own room, It was old blown up balloons under the bed. The shower didn't work and they wouldn't give us any lien. DO NOT STAY HERE !!!”

“Bed covers had holes n them Jacuzzi jets didn't work, couldn't control the water Roach n tub Sheets were dirty n end up getting sick ”

“Friendly staff and clean room. It wasn't an issue for us, but the bathroom door did not shut. That could definitely be awkward for some people. I saw some notices on the walls about strict polices that were not mentioned online, including no more than 2 people per room and no guests, but it wasn't an issue in our case since we just needed a place to crash for the night. The exterior could use some sprucing up. There was a shopping cart full of bricks and a few mattresses just chilling out front....

“Front desk clerk was not always available; Room was fine, definitely lower-quality but clean. ”