"Overall, we had a great time in the Williamsburg area and at this resort.
First, some areas for improvement: Upon arrival to our unit, we noticed one of the trees near the edge of the parking lot had branches hanging so low that they were blocking the two parking spaces on the edge. That said, they were quick to trim that tree once we notified them. When we arrived in our unit, we noticed that one of the bedroom doorknobs was loose, which they were also quick to address. The dishwasher was missing some wheels (they fixed very quickly), and the microwave was missing a leg (also fixed quickly). Throughout our stay, we noticed several small roaches in or near the kitchen area. The unit, however, was considerably clean overall. The only other thing I noticed was that although portions of the bathrooms and kitchen were updated, the showers, tubs, and toilets were still very old and dated. Other than the fact that the shower stall warped and popped depending on where I stood, the rest was just cosmetic.
I wanted to list all those details because I think it’s only fair to potential future guests, but also to give due credit to the resort where they improved or did well. Staff was nothing but great the whole time. Thank you everyone!"
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