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"Very friendly staff. "

"Great hotel! Staff is customer focused, professional, friendly and attentive. Definitely felt like I was in Rome with the beautiful decor. Very very very clean!!! Bed was so comfortable! Breakfast was outstanding and coffee was the best we’ve had in Italy. Wish this hotel was in the US! Would definitely stay again! We had to leave early before breakfast was served so the front desk (Gabriel) had a to-go bag ready for us. Thank you so much for a lovely stay! "

"The staff at the front counter were very friendly and helpful regarding our questions about food and transportation, as well as when we needed something in our room. The free breakfast was wonderful. We also at dinner once at the restaurant, and both food and cocktails were delicious. One (of many) reasons for picking this hotel was because they offered "laundry facilities" on-site. We were traveling from Paris and packed assuming we would do laundry upon arriving in Rome. Truth be told, it was a "laundry service" and turned out to be very expensive. I probably could have bought a new wardrobe for what I spent laundering them. "