노스웨스트 로체스터, 뉴욕의 해변 호텔

“Na”

“좋아했던 숙박지였는데 점점 낡아가고 있고 메이컵서비스부터 기타 서비스질도 떨어짐. 위치는 ok.”

“Worst experience and they have not refunded the amount as they cancelled it because the room i booked was not available. They said they will refund it but they dint do it yet”

“I checked in with an employee who mentioned that he was new. It took over 20 min. He was having issues with checking me in. Then he was having issues with my credit card. No problem... I was patient. We put our stuff in the room and went out for the evening. When we came back, the room keys did not work. Went back to the front desk where a nice woman was working. She checked and said the system didn't show that I had ever been checked in and they had assigned that room to another guest! We got...

“The remote was broken , the card key to my room stop working at 10pm before i had to check out the next day , i asked in front desk for towels never got them and i paid 381 for one night !”