노스웨스트 로체스터, 뉴욕의 사우나가 있는 호텔

“Honestly, one of the few hotels that I have had NO complaints about. Check in was quick and easy. Staff at front desk, restaurant, cleaning staff, all were very friendly and helpful. Loved using the pool and hot tub. Would definitely stay again if I am in the area.”

“I really wanted to leave a positive review since management refunded our spa fees, but the terrible conditions, lack of communication, and lack of care can't be ignored. Ignored Accessibility: A guest with me has knee issues and can't do stairs. I messaged the day before arrival to request a room change after realizing the suite was two stories. They ignored it, and at check-in, staff made zero effort to help. No Warnings: At check-in, we were blindsided that the outdoor pool was closed (a...

“Very spacious rooms”