“I didn’t want to write a negative review however as there was zero response to my messages, despite leaving it over 10 days I feel that I must.
The pub itself is lovely, good food & comfortable clean rooms. However the lack of customer care lets it down. First as a previous customer mentioned is the welcome. We arrived early as you can’t tell how long a journey will take and we were told that we couldn’t check in until 4pm. We decided to have lunch then went for a walk, arriving back at 3.30pm,...
“I didn’t want to write a negative review however as there was zero response to my messages, despite leaving it over 10 days I feel that I must.
The pub itself is lovely, good food & comfortable clean rooms. However the lack of customer care lets it down. First as a previous customer mentioned is the welcome. We arrived early as you can’t tell how long a journey will take and we were told that we couldn’t check in until 4pm. We decided to have lunch then went for a walk, arriving back at 3.30pm,...
Angela