“When we arrived, the room had not been properly cleaned. We spoke with the housekeeping staff, who cleaned the room very quickly, but unfortunately it was still not properly clean afterward.
I raised the issue with the housekeeper, and she seemed unhappy about the complaint and began speaking in Spanish, apparently assuming that I would not understand.
Proper bathroom cleaning is essential. The toilet was dirty, which is unacceptable and reflects a lack of attention to hygiene standards....
“When we arrived, the room had not been properly cleaned. We spoke with the housekeeping staff, who cleaned the room very quickly, but unfortunately it was still not properly clean afterward.
I raised the issue with the housekeeper, and she seemed unhappy about the complaint and began speaking in Spanish, apparently assuming that I would not understand.
Proper bathroom cleaning is essential. The toilet was dirty, which is unacceptable and reflects a lack of attention to hygiene standards....
Patricia