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Reviews of Hostel Mitsuwaya Osaka

1 out of 5
Hostel Mitsuwaya Osaka
2-5-15, Kawarayamachi, Chuo-ku, Osaka

Reviews

9.4

Exceptional

Rating 10 - Excellent. 98 out of 137 reviews" "
Rating 8 - Good. 33 out of 137 reviews" "
Rating 6 - Okay. 4 out of 137 reviews" "
Rating 4 - Poor. 1 out of 137 reviews" "
Rating 2 - Terrible. 1 out of 137 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MELVIN MIRONDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Hostel Mitsuwaya on Feb 12, 2024
Thank you for staying with us.We look forward to seeing you again when you have a chance to come to Osaka!

10/10 Excellent

Patrick

Traveled with group
Liked: Staff & service, property conditions & facilities
Great team of staff
Stayed 1 night in Jan 2024
Response from Mitsuwaya Mei on Jan 18, 2024
Thank you for staying at Mitsuwaya. We appreciate your comment. Glad you had a good time with us. We all always welcome whenever you're back to Japan! Hopefully we could see you soon again.

10/10 Excellent

Arvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay
Stayed 7 nights in Dec 2023
Response from Hostel Mitsuwaya staff Aki on Jan 9, 2024
Thank you for staying at Mitsuwaya. We're glad to hear that you enjoyed your stay at our hostel.If you ever come to osaka, we look forward to seeing you again!!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Mao on Jan 2, 2024
Thank you very much for staying at Mitsuwaya!If you have a chance to come to Osaka again, please come to Mitsuwaya!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon arrival, I was amazing surprised by the warm welcome of Mao, the receptionist on duty even around 23:30. Checkin was easy with her help, furthermore she impressed me that she is a superwoman. She carried my 23 Kg bag up to the next floor for me without a sweat. I wanted to say thank to her again in the next few days of my stay, but was told she would not be on duty again until next week.
Stayed 4 nights in Nov 2023
Response from Mao on Dec 4, 2023
Thank you very much for staying at Mitsuwaya.We are very happy to be able to help you! Thank you also for your compliments!I am sorry I could not greet you in person.If you have a chance to come to Osaka again, please do not hesitate to stay at Mitsuwaya!

2/10 Terrible

Perm

Liked: Cleanliness
Disliked: Amenities
I left. It was sooooo loud. I can hear the people at the desk. There was no regulation on the lights in the room or sounds. The bed was so thin. It was very hot and uncomfortable inside. I went to a hotel the night I checked in.
Stayed 2 nights in Sep 2023
Response from TAKA on Sep 18, 2023
Thank you very much for staying at our hostel.We consider your comfort and satisfaction with our facilities and services to be of the utmost importance to us, and we aim to provide excellent customer service and a pleasant environment at all times.We will review and consider your evaluation and feedback, and use them to improve our hostel.Although there are still some areas in which we are lacking, we will continue to strive for even greater satisfaction in both our services and facilities, and we look forward to your continued support of MITSUWAYA.We look forward to welcoming you back again.

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was great, nice staff, clean and a great location. One staff member gave us so many recommendations she was fantastic and made our trip so much better. There is no way I would have found the submarine bar with guidance. I don’t know her name but she used to live in Eastbourne. Thank you for all your help!
Stayed 4 nights in Jun 2023
Response from MEI on Jun 27, 2023
Dear William Hi, This is MEI. What a wonderful review! I'm so happy you guys had good time at Mitsuwaya, and glad you enjoyed Osaka food a lot. How was your trip? It was lovely to meet you guys, I miss England:) Hope you will come back here one day. Thank you for everything. See you sooon! Mei

10/10 Excellent

Ikenna, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities
Very, very comfortable environment. Looks nice, feels very homely. Staff very nice, friendly and helpful. Was easy to socialize, make friends! Spacious dormitory is very appreciated, feels great. Shower is great. Only complaint really is it’s a pretty far walk to the nearest station, and the bed felt VERY stiff (could feel wood at my hip).
Stayed 5 nights in May 2023
Response from Hostel Mitsuwaya on Jun 4, 2023
Thank you for your message! I really appreciate to hear that! We will make an effort to serve the service through your comments. Hope you come back to Osaka and Mitsuwaya!

6/10 Okay

Martin

Stayed 2 nights in Feb 2020
Response from Hostel Mitsuwaya staff mao on Nov 8, 2023
Thank you very much for staying at Mitsuwaya!If you have a chance to come to Osaka again, please do not hesitate to stay at Mitsuwaya!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean, and the best staff! I had to come back for my last day in Japan <3
Stayed 1 night in Nov 2019
Response from 유카 on Nov 24, 2019
Dear. lovely Patrick Thank you for staying with us and coming back! We missed you so I'm really happy to have met you again!! And so sorry I couldn't say 'see you soon' to you...You're obviously kind, Patrick..The Shine Muscat was super delicious!＾＾ Thank you for a great time. 사랑해. X

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2019
Response from Nanami on Nov 16, 2019
Thank you for choosing MITSUWAYA for your staying in Japan and also your positive rating! I hope you enjoyed Osaka and our hostel!! We are very looking forward to seeing you again :)

10/10 Excellent

Verified traveler

Stayed 6 nights in Jul 2019
Response from YUKA on Jul 16, 2019
Thank you for staying our hostel and your positive rating! When you come back to Osaka, please stay here again!kk We look forward to seeing you soon! Cheers.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Apr 2019
Response from Yukako on Apr 13, 2019
Thank you for staying at MITSUWAYA and giving us your feedback.We hope you enjoyed staying here and see you again.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great Staff but uncomfortable dorm
Good staff and a decent location. Hostel itself isn’t very comfortable. Lousy common area and uncomfortable dorm beds.
Stayed 1 night in Apr 2019
Response from Yukako on Apr 13, 2019
Thank you for staying at MITSUWAYA and giving the helpful advice.We will try to make them comfortable. We hope you enjoyed in Osaka.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hostel about 15-20 minutes walk away from Dotonbori. It's hard to get to since the nearest subway station is almost 10 minutes walk away.
Stayed 3 nights in Mar 2019
Response from ALL STAFF on Mar 25, 2019
Thank you for staying at MITSUWAYA. Our place is between 3 stations. Next time you come, please let us advice you which station is best way for your destination. We hope that you had a comfortable stay. Best regards, ALL STAFF

10/10 Excellent

Shah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest of host! Area is just a few walks away from main busy area. The place has everything you need!
Stayed 5 nights in Feb 2019
Response from Mako on Feb 27, 2019
Thank you for staying our hostel and nice comment! Did you enjoy Osaka? I hope so! If you have chance to come back to Japan, came back to stay here again:) See you next time!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2019
Response from Yuka on Apr 3, 2019
Thank you for staying our hostel and good review! We are always welcomed to you. X MITSUWAYA Staff Yuka

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean and nice breakfast and facilities and the staff were wonderful, quite close to dotonburi an
Stayed 2 nights in Dec 2018
Response from Staff Yuka on Dec 20, 2018
Thank you for staying at Mitsuwaya and your lovely review. We hope you enjoyed your trip in Osaka! If you come back to Osaka, please stay here again! We are always welcomed to you. ;)

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay in Osaka!
I loved this hostel! Big, spacious purpose built hostel with super friendly and welcoming staff, free unlimited basic breakfast and free tea & coffee. I had the bottom bunk and it was perfect; large locker, plenty of shelf space, hooks for your clothes & towel, the mattresses are surprisingly comfortable considering what they are. Super clean! The staff are always cleaning which I really appreciated considering some of the ratchet places I've come across. We played beer pong and made food together for Halloween which was so much fun! 15 minute walk to Dotonburi which has all the bars and restaurants. Definitely recommend.
Stayed 3 nights in Oct 2018
Response from Staff Yuka on Nov 5, 2018
Thank you for staying us and such a brilliant review. We appreciate your comments and really glad to hear that you enjoyed. If you come to Osaka again, please stay at MItsuwaya! We are looking forward to see you again. Thanks all.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
free breakfast daily , bathroom was clean & staff are friendly
Stayed 6 nights in Oct 2018
Response from Haru on Oct 30, 2018
Thank you for staying at our hostel and leaving such a nice review. We hope you enjoyed your trip in Osaka. If you have time, please stay here again. We are always welcomed to your coming back.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from masa on Sep 26, 2018
Dear Guest Thank you for your reviewing. We are happy to get your score for us. If you have chance to visit Osaka hope you will be staying at Mitsuwaya again. Thanks!!

10/10 Excellent

Neal, Cupertino, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very nice staff. Top of the line hostel you can find in Japan. Clean and spacious room. Had a lot of fun conversation at the 1st floor lobby shared space. They have staff at the lobby 24 hours so late checkin is not a concern. The only con I can say is that the location is about 10 minutes walk from Tanikochi 9-Chōme subway station which is a bit far. The good side is that the hostel is also about the same walking time to 2 other subway stations so you can go to the station of you line directly instead of having 1 extra transfer. Enjoyed the stay. Will come again when I visit Osaka again.
Stayed 5 nights in Jul 2018
Response from Mako on Aug 7, 2018
Thank you so much for staying Mitsuwaya, and for really nice comment! We are really glad that you enjoyed this hostel. If you come to Osaka next time, I recommend you to come back in the spring! Because you will be able to enjoy many cherry blossom in front of common area. We all are looking forward to see you again someday!

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hostel and the facilities were clean but the location is a bit remote.
Stayed 5 nights in May 2018
Response from masa on Jun 4, 2018
Dear Jeff Thank you for giving us your reviewing and we are glad to hear that. We try to keep everything is clean our hostel for guests. We hope you will be back to our hostel for staying if you have a chance.

8/10 Good

Dmitry, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Great budget accomodation
The hostel is very modern, convenient and clean. The staff was amazingly friendly and helpful. The area around the hostel is nice and quiet, but it's within a 15-minute walk from the most interesting areas in Osaka, Dotonbori street. There's also a free breakfast (toast with jam) and free tea. One thing to keep in mind is the bed: it is a thin futon mattress on top of a hard wooden bed, so it can get uncomfortable if you are used to sleeping on a soft bed. Another thing is there's an elementary school right outside of the window and kids can get loud early in the morning. Still, it was a pleasant stay and great value for the money!
Stayed 3 nights in May 2018
Response from shu on Jun 4, 2018
Dear Drmitry Thank you for coming to our hostel and reviewing. How was your trip in Osaka? we hope you enjoyed a lot and ate a good food around the Dotonbori area. If you will come back to Osaka. please visit us again. staff Shu

10/10 Excellent

G, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short 2 night stay
What a lovely, peaceful welcoming hostel. My friend & i stayed 2 nights. Very clean, modern facilities. Mattresses rather thin - however I found it very comfortable. Great common areas, quite social. Will definitely return on future trips.
Stayed 2 nights in May 2018
Response from masa on Jun 4, 2018
Thank you for staying our hostel and reviewing us. We are glad to hear that. How's your trip in Osaka?? Hope you had good time!! and wish we will meet again at Mitsuwaya. Anyway Have a good day and everything will be going to well.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Osaka
One of the best hostel I have been too. They have a lock storage section but you need your own lock. Can rent a bike there. Friendly staff.
Stayed 2 nights in Jun 2017
Response from Akiko on Jun 19, 2017
Thank you for staying Mitsuwaya and good comment. How was your stay in Osaka? We hope you enjoyed a lot! If you come back to Osaka someday, please stay again:) All staff

8/10 Good

Lisa, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hostel for great value
Firstly I thought the layout of the place was slightly odd, with the kitchen, eating area, lounge area in one place and the showers and toilets adjoining that area. So after a shower you walk across the common areas to get to your room. The kitchen was very compact, however had lots of amenities. What made the hostel special was the staff. They spoke English really well and was always happy to help, they have the hostel a very personal feel. So I'm really glad I stayed at this place which was great for value too!
Response from all staff on Apr 19, 2017
Thank you for staying our hostel and so nice review! We are really happy of your comment. Thank you so much! Did you enjoy lots in Osaka? We hope so. If you come back to Osaka someday, please come to see us again! See you next time :)

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel Mitsuwaya
The highlight of my trip had to be this amazing Hostel. It was lovely to be greeted by its friendly staff who put me in a good mood each morning before I set off for some sightseeing. The modern and clean design was a bonus, with the right amount of privacy. It all felt very homely and not 'just a place to stay' during my four day trip to Osaka. Not to mention the free tea and coffee every morning! It's location is very convenient for local shops and a short stroll to the famous Doutonbori and Hozenji Alley. I definitely recommend you stay at this hostel when you are in Osaka.
Response from General Manager on Jan 4, 2017
Thank you for staying our hostel and giving us your review! We are really glad that you enjoyed Mitsuwaya and our neighbors so much! We are looking forward to your next stay here someday☆ akiko

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Akiko on Jun 21, 2016
Thank you for staying Hostel Mitsuwaya Osaka! How was your travel in Osaka? We hope you had good memories here and Mitsuwaya. Anyway we are always your next visit!

8/10 Good

JUNJI

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Hostel Mitsuwaya on Feb 27, 2024
Thank you for your review.Hope to see you if you come to Osaka again!!

10/10 Excellent

Choi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hostel Mitsuwaya staff Aki on Jan 25, 2024
Thank you for staying at Mitsuwaya.Hope you had a lovely time in osaka and our hostel.We're always welcome whenever you're back.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋았습니당!
정말 좋았습니다!! 숙소 분위기도 진짜 깔끔하고 함께 숙박하는 대부분의 사람들도 다들 너무 친절하셨습니다!! 저는 이번이 첫 여행이라 잘 모르지만 함께 숙박한 다른 분들께서 자기가 묵었던 곳 중에 이곳이 손에 꼽을 정도로 깔끔하고 잘 관리된 티가 나는 곳이라고 하셨습니다!
Stayed 8 nights in Jan 2024
Response from Hostel Mitsuwaya staff Aki on Jan 25, 2024
숙박해 주셔서 감사합니다.다른 손님들과 잘 어울리시는 모습을 보니 게스트하우스를 마음껏 즐기신 것 같아 매우 기쁩니다. 다시 오사카에 오시면 꼭 미쓰와야에 숙박해 주시기 바랍니다.

10/10 Excellent

Yi Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常有日本風情，很棒！！！
Stayed 3 nights in Nov 2023
Response from Aki on Nov 13, 2023
Thank you for your feedback. We hope that you had a great time in Osaka and you will come back to Osaka and stay at our hostel again!Mitsuwaya staff

4/10 Poor

TOMOKA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
初めて利用しましたが、カプセル内にちゃんとした施錠が出来る貴重品ロッカーが欲しかったです。 南京錠がないと施錠出来ないタイプで、全て貴重品を持ち歩いて移動しました。 受付スタッフですが、学生のバイトなのかヘラヘラした態度と、接客中のスタッフ同士の談笑と、見える範囲でゲームをしてたり等、ちょっとどうかなと思ってしまいました。 清掃は行き届いており、良かったです。
Response from 吉村 on Oct 20, 2023
この度は数ある宿泊施設の中から当館にご宿泊いただきまして、誠にありがとうございました。 館内の美化についてお褒めのお言葉ありがとうございます。また南京錠につきましては、自身の南京錠で施錠したいとのお客様からのお声も多数頂戴しており、このような形をとらせていただいており、フロントでも販売を行なっておりますので、次回お越しの際はご持参いただくかフロントにてご購入いただけると幸いです。当館スタッフの勤務態度についてご指摘、そしてご不快な思いを抱かせてしまうこととなり、大変申し訳ございませんでした。深くお詫び申し上げます。 各スタッフへご指摘いただきました内容を伝え、今後はさらに従業員の指導に励み、再発がないように努めていく所存です。 この度は貴重なご意見ありがとうございました。 今後もご愛顧のほどよろしくお願い申し上げます。 みつわ屋 マネージャー 吉村

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設、環境、コスパ納得 また利用すると思います
Stayed 3 nights in Oct 2023
Response from Mitsuwaya staff Akane on Oct 13, 2023
この度はみつわ屋をご利用いただき、ありがとうございます。頂いた口コミは大変嬉しく、今後のサービスの発展に繋がります。また大阪に来られた際、ご利用のほどお待ちしております。

10/10 Excellent

DAHYE

Stayed 3 nights in Sep 2023
Response from Mao on Sep 18, 2023
Thank you for staying at Mitsuwaya. We hope you come back to Osaka and stay our hostel again. Thank you very much. Mitsuwaya staff

10/10 Excellent

Youngjin

Stayed 2 nights in Sep 2023
Response from MEI on Sep 18, 2023
Thank you for staying at Mitsuwaya. We hope you come back to Osaka and stay our hostel again. Thank you very much. Mitsuwaya staff

10/10 Excellent

jeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깔끔하고, 스태프들이 친절합니다. 화장실이나 샤워실도 깔끔하고 필요한 물품들도 있습니다. 다음에도 또 가고싶네요
Stayed 2 nights in Sep 2023
Response from Hostel Mitsuwaya on Sep 9, 2023
입소문 주셔서 감사합니다.즐거워해 주셔서 다행입니다.또 오사카에 오실 기회가 있으시면 언제든지 환영합니다.

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodo y amigable
El personal es muy amable y atento. Recomendado.
Stayed 3 nights in Apr 2023
Response from Hostel Mitsuwaya staff Akane on Apr 19, 2023
Dear Comodo y amigableThank you for taking time to comment! We are glad to hear about our staff and it motivate to provide service better. I hope you enjoy staying in Osaka!

10/10 Excellent

つっちー, 宝塚

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
和風の造りが素敵です。デザイン性が高いです。スタッフも親身で暖かい人たちでした。タオルや歯ブラシは有料になります。
Stayed 1 night in Feb 2020
Response from たく on Mar 23, 2020
この度はみつわ屋をご利用いただき誠に有難うございます。また素敵な口コミはスタッフ一同の励みとなります。大阪にお越しの際は是非お立ち寄りください。

8/10 Good

Jade, TOKYO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ゲストハウスとしてのコストパフォーマンスはとても良いです。 二段ベッドの上だと荷物の上げ下げがちょっと大変です。上になるか下になるかは運です。空いてれば下にしてくれるみたいです。
Stayed 1 night in Oct 2019
Response from YUKA on Oct 22, 2019
この度は当ホステルをご利用頂きまして誠にありがとうございます。今後も現状に満足せずサービスの向上を目指し精進して参ります。お客様のまたのご出かけを従業員一同心よりお待ちしております。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just spent 5 days in Osaka at the Hostel Mitsuwaya as a solo traveler. The place itself is relatively small ( 2 floors + roof top ), but it just makes it easier to meet new people. The hostel is very clean and the staff is so friendly ! They gladly answered many of my questions (ex. restaurant recommendation, places to go out, directions, etc.) I thought the beds offered enough room and privacy (keep in mind there are Japanese style beds that means you'll sleep on a futon instead of a mattress). The rooms are on the second floor while the showers are on the first floor, but in my opinion it wasn't a problem. The location is very good : the neighborhood is quiet, however you can go by walk to Dotombori where all the night life takes place. The only detail was that the breakfast was very basic and always the same, but it was free which makes it hard to complaint. Overall, I am totally satisfied by my experience there, I would definitely go back or recommend this hostel.
Stayed 5 nights in Jul 2019
Response from YUKA on Jul 20, 2019
Thank you for staying our hostel and your lovely review! We are SO glad to hear you were satisfied with our hostel.;) Could you make lots of friends? I hope so! If you come back to Osaka, please stay here again! We are always welcomed to you. Cheers. X

10/10 Excellent

Hong Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from YUKA on Jul 16, 2019
Thank you for staying our hostel and your review! How was Osaka? Did you like it? I hope so. ;) If you come back to Osaka, please stay here again haha We are always welcomed to you guys X Cheers! 고맙습니다.

10/10 Excellent

yuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Mako on Jun 29, 2019
いつもみつわ屋をお選び頂き、ありがとうございます！次回もお気をつけていらしてくださいね。

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
최고였습니다 환기도 잘 되고 엄청 깔끔하고 직원분들이 정말 모두 착하고 친절하십니다. 자전거도 500엔에 대여해서 하루종일 탔는데 최고였어요 자전거 꼭 타세요 다음에 오사카와도 여기로 올겁니다 정말 미츠와야 호스텔 덕분에 여행 잘하고 갑니다
Stayed 4 nights in Jun 2019
Response from Yukako on Jun 20, 2019
Thank you for staying at MITSUWAYA and giving us nice review! We hope you enjoyed traveling in Osaka. And we are looking forward to seeing you again. You are always welcome to MITSUWAYA!

10/10 Excellent

yuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

yuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
いつも心地良い挨拶で迎えて頂きます！外国の方が多く和気あいあいとした雰囲気です。出張での滞在で、少し場違いかなぁと恐縮してますが、これからも利用させてもらえたらと思ってます。
Stayed 2 nights in May 2019
Response from Shuhei on Jun 10, 2019
Yuki様 いつもみつわ屋をご利用頂きありがとうございます。場違いなんてとんでもございません！大阪の第２のホームとしてご利用頂ければ大変嬉しく存じます。スタッフ一同心よりお待ちしております。

10/10 Excellent

FEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019
Response from Mako on May 4, 2019
Thank you for staying at MITSUWAYA! Please come back again! We all are looking forward to seeing you!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフがとても親切、清潔な環境
Stayed 2 nights in Mar 2019
Response from Jiro on Mar 30, 2019
Thank you for staying MITSUWAYA. We are so happy compliment us like that. How was Osaka?! If you came to Osaka please come again. MITSUWAYA staff Jiro

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Mako on Mar 19, 2019
Thank you for your feed back! I hope you enjoyed Osaka a lot. If you have chance, please come back to Osaka someday:)