Thank you for the review and I apologize for the upgrades to the room and the mistake made for putting you guys in that room.

Thank you for the review. The bathrooms are next on our list to renovate

Thank you for your review

We were under staffed in housekeeping. A canary message was sent to your phone letting you know to come to the desk if services were needed. Having 55 rooms full of people and one person in breakfast is a lot for any person. I do apologize for the breakfast running low. We refilled it 10 times from 6-9. Food takes time to cook. Thank you for understanding and we look forward to seeing you on your next stay.

Thank you for your review

I apologize about the toilet situation. This issue has been fixed. Thank you for choosing Everspring Inn & Suites

Thank you for your review and I will look into the situation with the smell in the room. Thank you for choosing EverSpring Inn & Suites

I am confused by the statement. If you noticed improvements and standards have been raised then how is it declining? As always thank you for staying at Everspring Inn & Suites

Thank you for your review Jennifer

Thank you so much for your review

Thank you for your review

Thank you for your review

Thank you for your review

We've been working hard to get the pool open and should be opening up today. Thank you for staying with EverSpring Inn and Suites. We look forward to seeing you again soon.

Thank you for your review

Thank you for your review. I apologize for any issues you had and I hope your next stay will be better.

Thank you for your review. We look forward to seeing you again soon

Thank you Jerome for your review. Hope to see you again soon.

Thank you for your review. We look forward to seeing again soon

Thank you for your review

Thank you for your review

Thank you for your review. We hope to see you again soon!

Thank you for your review!

Thank you for your review and our exterminator has already been to spray the hotel. I have informed the the housekeeping manager of your issues with the smell in your room. We are currently taking measurements of the beds for replacement. We value your business and hope you will return to see our improvements.

Thank you for your feedback, we appreciate your response. All the appropriate parties will be notified of your comments. We hope to see you again soon, have a wonderful day.EverSpring Staff

Thank you for your review.

Thank you for taking the time fill out our survey, like we discussed this morning about the A/C unit if we would have known about it sooner we could have moved your room, again I'm sorry you hurt urself on the bedframe, we did get that pushed back into place. We are a pet friendly hotel and have serval people who stay with us that bring in their pets everyday, we shall try harder to make sure there is no lingering pet smell I do apologize about that as well. I can not do to much about the beds being to soft for you, we usually get praised on how nice and comfortable the beds are, so we obligated by corporate to only have the one kind. If you were so unpleased with your stay I would have loved to have known all this at check out when we spoke about the A/C and the phone, you had not expressed you were that unpleased, but again I do apologize about everything that went wrong for you and I do hope you will consider us for your next stay so that we may prove that our standards are very much accommodating to your needs and expectations. I sincerely hope you have a wonderful day.

Thank you for your feedback it is appreciated, we hope to see you again soon. Have a wonderful day.

Thank you for taking the time to respond to our survey, we appreciate your feedback and will let all staff know of any concerns. We hope to accommodate you in your next stay. Have a wonderful day.

Thank you for your review

Thank you for your review. We look forward to seeing you again soon.

Thank you for your review. We look forward to seeing you again.

Thank you for your review

Thank you for your review

Thank you for your review

Thank you for your review

Thank you for your review

We are currently working on upgrading all window treatments!

Thank you for your review

Thank you for your review

Thank you for your response we appreciate you for taking the time to fill out our surveys. We hope to see you again for your future stays.

Thank you for your feedback, we are happy to hear you enjoyed your experience. We hope you have a wonderful day.

Thank you for your response we apricate all the feedback. We hope you have a wonderful day.

Thank you for your review

Thank you for your review

Thank you for your review.

Thank you for taking the time to fill out a review. Your feedback will be shared with the appropriate departments. We are in the process of updating furniture and such and would love to have you come back in the future to see. We hope you have a wonderful day and hope to see you again.

Thank you for taking the time to fill out a review. I apologize for all the little things that we are trying to get fixed, this is a small hotel and we are in the process of getting everything up to date and new, fixing all rooms just takes a little more time. I hope that we can accommodate your stay again in the future and show you all the improvement's we are in the process of fixing. We hope you have a wonderful day and hope to see you again soon.

Thank you for your review

Thank you so much for choosing EverSpring Inn and Suites. We are very happy to hear you had a great experience, we strive for the best. We would love to accommodate your next stay here in Oskaloosa, reach out at any time. Have a wonderful day.