โStayed here for Lollapalooza, the hotel was quiet and clean. Staff were friendly and helpful. Pool was pretty dirty but there seemed to be a lot of kids. Overall it was great. I didnโt see a lot of housekeeping though. โ
โthe lady at the check in was very nice and made us feel welcomed as soon as we came in the lobby. the breakfast was very good and lots of options to choose for, I love that it was a buffet that's included in the stay. our room was very clean, and everything here was perfect. โ
โAmazing all around will always book here. Worth the price compared to some other options around. Never had issues very professional and the pool all year round is a nice touch for a quick dip. Recommend booking through Expedia always for a fair price or sometimes on the marriot bonvoy app. Always compare first. โ
โI had a wonderful stay with my sister and besties this past weekend. Hotel is very clean with ample parking and accessible to major highways. I couldnโt have asked for a better location for my short stay. Thank you for making my stay so comfortable and peaceful! Until next business/pleasure trip so long Chicago!โ
โOverall, the stay was excellent; the staff were friendly and welcoming, and the facility was generally clean. My room was okay, with the usual wear and tear on the furniture. The vanity table inside the bedroom still has some sticky residue from I don't know what, the curtain has a very noticeable stain (blood or chocolate or something), and one of the towels has a stain too (does not look old). Hope this issue can be addressed for the future occupants.
On the bright side, having a microwave...
โThe staff was very friendly from the second we entered the door. I mentioned a discrepancy with their website and the pet policy; they were receptive and made sure that it would be corrected as soon as possible. Once they learned that we were there for a wedding, they ensured that we were all on the same floor to be together. Iโm nitpicking but there was some minor things that I wanted to note: our room phone didnโt work (but we just used our cells to call room service) and the TV had a shortage...
