Skip to main content

Hilton Phoenix Resort at the Peak

4.0 star property
Desert family retreat where kids splash in the lazy river while parents relax by the poolside bar - a perfect balance of fun and relaxation

Choose dates to view prices

Located in Camelback East, Hilton Phoenix Resort at the Peak offers families free water park access. Enjoy yoga or Pilates and American dishes with garden views at Hole-in-the-Wall Restaurant. Six outdoor pools include a children's area with lazy river and waterslide.

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Restaurant
The current price is ₩135,070
₩208,194 total
includes taxes & fees
Aug 13 - Aug 14

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for AMBASSADOR 1 KING BED AGAVE SUITE 1.5 BATH

A hotel room with a large bed, a desk with a TV, a bedside table, and a window with blinds.

AMBASSADOR 1 KING BED AGAVE SUITE 1.5 BATH

  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed (Agave Suite)

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Mobility Hearing Access King Agave Suite with Tub

Living area | LCD TV

Mobility Hearing Access King Agave Suite with Tub

  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Two Queen Agave Suite

Premium bedding, down comforters, pillowtop beds, in-room safe

One Bedroom Two Queen Agave Suite

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a balcony with chairs, and two framed pictures on the wall.

Suite, 1 King Bed

8.2 out of 10
Very good
(208 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a balcony with a view, and a sliding door.

Suite, 2 Queen Beds

7.8 out of 10
Good
(138 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom, Courtyard View

A hotel room with a large bed, a balcony with chairs, and a wall-mounted lamp.

Deluxe Suite, 1 Bedroom, Courtyard View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Mountain View

A hotel room with a large bed, a balcony with chairs, and two framed pictures on the wall.

Deluxe Suite, 1 Bedroom, Mountain View

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

A hotel room with a large bed, a balcony with chairs, and a wall-mounted lamp.

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Transfer Shower)

A hotel room with a large bed, a balcony with chairs, and a wall-mounted lamp.

Suite, 1 King Bed, Accessible (Transfer Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Courtyard)

A hotel room with a large bed, a balcony with chairs, and a wall-mounted lamp.

Suite, 1 Bedroom (Courtyard)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (3x3 Shower, Courtyard View)

A hotel room with a large bed, a balcony with chairs, and a wall-mounted lamp.

Suite, 1 King Bed, Accessible (3x3 Shower, Courtyard View)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing Accessible, Courtyard View)

A hotel room with a large bed, a balcony with chairs, and a wall-mounted lamp.

Suite, 1 King Bed, Accessible (Hearing Accessible, Courtyard View)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View (Ambassador)

A modern living room with a sectional sofa, a round coffee table, a floor lamp, and a large window with curtains.

Suite, 1 Bedroom, Mountain View (Ambassador)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Ambassador)

A modern living room with a sectional sofa, a round coffee table, a floor lamp, and a large window with curtains.

Suite, 1 Bedroom (Ambassador)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Courtyard View (2 Queen)

A hotel room with two beds, a balcony with a view, and a sliding door.

Suite, 1 Bedroom, Courtyard View (2 Queen)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Mountain View (2 Queen)

A hotel room with two beds, a balcony with a view, and a sliding door.

Suite, 1 Bedroom, Mountain View (2 Queen)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (2 Queen, Hearing Accessible)

A hotel room with two beds, a balcony with a view, and a sliding door.

Suite, 1 Bedroom, Accessible (2 Queen, Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom

A hotel room with a large bed, a balcony with chairs, and a wall-mounted lamp.

Deluxe Suite, 1 Bedroom

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Hearing Accessible

A hotel room with a large bed, a balcony with chairs, and a wall-mounted lamp.

Deluxe Suite, 1 Bedroom, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View

A hotel room with a large bed, a balcony with chairs, and two framed pictures on the wall.

Suite, 1 Bedroom, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower

A hotel room with a large bed, a balcony with chairs, and a wall-mounted lamp.

Suite, 1 Bedroom, Roll-in Shower

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Hearing Accessible

A hotel room with a large bed, a balcony with chairs, and a wall-mounted lamp.

Suite, 1 Bedroom, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

You may also like

Ad
Sports facility

Boulders Resort & Spa Scottsdale, Curio Collection by Hilton

Pinnacle Peak
  • Pool
  • Hot tub
  • Spa
  • Restaurant
8.8 out of 10, Excellent, 1,004 reviews
The price is ₩218,190
₩312,855 total
includes taxes & fees
Aug 17 - Aug 18
Boulders Resort & Spa Scottsdale, Curio Collection by Hilton
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Camelback East, a neighborhood in Phoenix, Hilton Phoenix Resort at the Peak is near the airport and in the mountains. Phoenix Convention Center and Desert Ridge Marketplace are cultural highlights, and travelers looking to shop may want to visit Biltmore Fashion Park and Scottsdale Fashion Square. Traveling with kids? Make time for Phoenix Zoo, or check out an event or a game at Chase Field. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Phoenix travel guide
View more Resorts in Phoenix
Map
7677 N 16th St, Phoenix, AZ, 85020

What's nearby

  • A desert garden with yucca plants, cacti, and a stone wall.
    Desert Botanical Garden
    21 min drive - 26.0 km
  • Arizona Canal
    9 min walk - 0.8 km
  • Irene's Tap Room
    15 min walk - 1.3 km
  • Linger Longer Lounge
    2 min drive - 2.7 km
  • Biltmore Fashion Park
    6 min drive - 5.7 km

Getting around

  • Montebello-19th Ave Station
    8 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX)
    15 min drive

Restaurants

  • Dutch Bros Coffee
    2 min drive
  • McDonald's
    15 min walk
  • Better Buzz Coffee
    3 min drive
  • Feeney's Restaurant and Bar
    3 min drive
  • Aunt Chiladas Squaw Peak
    5 min walk

About this property

Hilton Phoenix Resort at the Peak

  • Upscale family-friendly resort remodeled in 2026 and located near Grand Canyon University
  • Take advantage of free water park access, a poolside bar, and a terrace at Hilton Phoenix Resort at the Peak. Treat yourself to a massage, Ayurvedic treatments, or a body wrap at Tocasierra Spa & Fitness Center, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and American cuisine. Yoga classes and Pilates classes are offered at the health club; Hilton Phoenix Resort at the Peak also has mini golf, a coffee shop/cafe, and dry cleaning/laundry services. Stay connected with in-room WiFi (surcharge), with speed of 50+ Mbps, and guests can find other amenities such as 2 bars and a conference center.
  • Other perks include:
    • 5 outdoor pools and a children's pool, along with a lazy river, a waterslide, and cabanas
    • Free self parking, plus valet parking (surcharge)
    • Express check-out, wedding services, and a reception hall
    • Concierge services, a porter/bellhop, and 32 meeting rooms
    • Guest reviews speak highly of the family-friendly amenities, pool, and helpful staff
  • Room features
  • All 432 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and WiFi. Guest reviews speak well of the clean, spacious rooms at the property.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
    • Bathrooms with designer toiletries and shower/tub combinations
    • HDTVs with premium channels
    • Recycling, refrigerators, and free infant beds

Similar properties

7 outdoor pools, cabanas (surcharge), pool umbrellas
Hilton Phoenix Tapatio Cliffs Resort
North Phoenix
  • Pool
  • Hot tub
  • Spa
  • Waterslide
8.8 out of 10, Excellent, 2,970 reviews
The price is ₩148,923
₩230,193 total
includes taxes & fees
Sep 1 - Sep 2
Hilton Phoenix Tapatio Cliffs Resort
Compare similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Free uncovered self parking on site
  • Uncovered valet parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Slim Picken's Cafe & Bar
  • The Living Room

Things to do

  • 2 hot tubs
  • 5 outdoor pools
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Lazy river
  • Mini golf
  • Pilates classes
  • Sauna
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Fenced pool
  • Free water park access
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Pool gate
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32 meeting rooms
  • Conference center (49,814 square feet of space)

Outdoors

  • In the mountains
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Hardwood flooring in public areas
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1977
  • Reception hall
  • Renovated entire property - January 2026
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 39.40 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Uncovered valet parking fee: USD 10.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Phoenix Resort at the Peak have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Hilton Phoenix Resort at the Peak?

As of Aug 10, 2026, prices found for a 1-night stay for 2 adults at Hilton Phoenix Resort at the Peak on Aug 13, 2026 start from ₩135,070, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Phoenix Resort at the Peak pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilton Phoenix Resort at the Peak?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Hilton Phoenix Resort at the Peak?

Check-out is at 11 AM.

Where is Hilton Phoenix Resort at the Peak located?

This family-friendly Phoenix resort is located near the airport, within 3 mi (5 km) of Phoenix Mountains Preserve, Arizona Biltmore Resort - Adobe Course and Wrigley Mansion. Arizona Biltmore Country Club and Arizona Biltmore Resort - Links Course are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hilton Phoenix Resort at the Peak Reviews

7.6

Good

7.6

Cleanliness

7.2

Amenities

8.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 1390 out of 3302 reviews
Rating 8 - Good. 678 out of 3302 reviews
Rating 6 - Okay. 584 out of 3302 reviews
Rating 4 - Poor. 334 out of 3302 reviews
Rating 2 - Terrible. 316 out of 3302 reviews

Reviews

Verified review

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the water park, lots to do and see around the area too.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for three nights with two kids ages 10 and 6. Hotel is family friendly, more than enough to relax and disconnect.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Gabe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good family visit place. Waterpark and rooms felt exceptional value for the rate I paid.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Eliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big pool
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Our room was great! Definitely will return here.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay clean room great amenities and accommodating staff. Can’t wait to go back!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that the rooms were very clean and accommodating, we did not like that both restaurants that were advertised on the website that are in walking distance to your rooms were closed.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

apameh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly resort
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Chantell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was awesome!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel! The lazy river was one of the highlights of our trip—clean, relaxing, and a lot of fun. The staff was incredibly friendly and welcoming from check-in to check-out, always willing to help with a smile. The overall atmosphere made our stay enjoyable, and we would definitely come back again. Highly recommend!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Serene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff amazing people clean
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Treyonn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful! From the staff to the cleanliness to the room service to the amenities. I love it.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and spacious. We had a double room with a couch bed. Had nice bathroom. The pool area is pretty nice. That’s prob the best part. Had a lot of fun. Also the gym was good and the spa is wonderful!
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Ronald

Liked: Staff & service, amenities, property conditions & facilities
The AC unit was so loud I couldn't sleep. The people were loud also.. over all it was just ok. Looks like the place is in need of some remodeling. I could see day light thru the door making the AC situation even worse tho. The loddy staff were good. The restaurant pricing was very over priced
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Tiffany

Liked: Cleanliness, staff & service
Comfortable beds, quiet and easy access to the freeway.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled here for a weekend with our two young kids (10 and 7) and had a great time. The pool area is the perfect size - not overwhelmingly big like a theme park, but it does allow guests, in, it is not exclusively for the resort, that being said, it never seemed too busy. The basic double queen room is huge, with clean and comfortable beds. As others have said, the food is your basic diner food, nothing spectacular but that didn't really matter to us. We would visit again.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice patio vibe in my suite can’t wait to room there again
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Amenities
I did not like the water park hours. The only reason families stay there in the summer time is for the water park it closed at 7pm. There is also no shade over any of the pools, lazy river or slide waiting area. The drinks inside the water park were also way over priced $18 for a small maybe 10oz frozen margarita is insane. The room was very nice and clean. The hotel staff for the most part was good.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Nicole

Disliked: Cleanliness, property conditions & facilities
The room looked like it would be really nice. The bed was comfortable and the campus was fine, too. When we sat down in our room we were able to see that the floor was VERY dirty with giant hair piles and tinsel, dried something’s on the wall, and the shower had scum all over the floor and the walls. The outdoor pool was fun but it too is covered with scum around the tiles. Regardless of the dirty parts, we enjoyed the staff that we interacted with and my kids did like the pool.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service
The water park was nice. The rooms were nice but the maid did not clean our room one of the days. The comstruction was loud in the morning. We were never told there was construction. It was a nice stay though. My daughter and wife had a good time.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Teresa

Liked: Staff & service, amenities, property conditions & facilities
We enjoyed our stay. The staff are top notch. Shout out to Antonio and Lalo at the water park. Antonio went above and beyond in his service. Lalo was always working hard at picking up and keeping the water park free of trash. Nice room.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Juan

Liked: Staff & service
Hotels should let people know when they are under renovation and what amenities are unavailable before hand. When I choose a place the amenities advertised are a major factor. Our room was dusty and floors were dirty. The elevator felt like an oven…no a/c. Our view was a construction site snd the restaurants were closed. Other than that..the staff was very friendly and helpful. The service at the water park was excellent. I don’t mind paying a premium price…but I expect a premium product. Most likely won’t come back.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Deborah

Liked: Cleanliness, staff & service
The outdoor pool you had to walk 3-4min from our room. There was no continental breakfast or complimentary coffee. Room was good the bed was not comfortable especially the pillows.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
Nice property but construction was loud. Pool area was nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room and water park! Staff was great and helpful. Only negative is we did have to go off property for more dining options
Stayed 3 nights in Apr 2026