Find hotels near Playacar Beach, Playa del Carmen from ₩37,858

"I cancelled with them a month in advance but still got charged for the entire trip I never went "

"Food on the buffet, not enough seafood"

"Partial"

"Excellent service and a hard working staff top to bottom. Great food, awesome beach front and pools for relaxing, and also plenty of activities available if you desire to stay busy. Very pleased and impressed with my stay and want to go back!"

"Nice resort with friendly staff. Overall we had a great time. The animals throughout the resort were fun to see. Plenty of chairs at the beach. There were several issues that would make me hesitate to come back. We were in the adult only section. The adult pool allows people to save chairs which is something I dislike but if there were enough chairs it wouldn’t be such a problem. Twice we were unable to sit at the pool. I did ask if they could put out more chairs. Didn’t happen. Second the restaurant reservation system is horrendous. I was told to use the app. There were no open reservations for any of 6 restaurants for the first 4 nights. My daughter’s boyfriend was in contact with employee who was able to get us reservations for several nights. Restaurants were ok. Nice change from the buffet which was pretty good. We had teenagers in our group but no young kids. There are activities for both. Seems very family oriented. I would recommend for families with kids but there are better options in adult only resorts. We’ve stayed at several others that I would recommend. "

"Beautiful hotel. Staff are amazing. Food is wonderful. Close to many stores and restaurants. "

"Clean room | Decent Food "

"Very beautiful property that is well maintained. Staff friendly and professional. Rooms are dated but clean. Overall, great experience. Food was okay for an all inclusive. Loved our stay."

"We loved all the animals that live on the resort and roam freely around (cats, coatis, agoutis, flamingos, raccoons, howler monkeys, iguanas, peacocks, turtles). Staff were all very friendly. Food was typical resort food, so-so. The Mediterranean Restaurant had the best à la carte food. The sargassum situation changed daily, some days it was nonexistent, and then the next day there was tons. Staff did their best to keep the beaches clear. Luckily, the pool is nice and big for those days when ocean swimming is a no go. We enjoyed the theater shows and activities like beach volleyball, cornhole, pingpong, and foosball. We also loved that the resort was only about a ten min cab ride to the various XCaret parks. We didn’t try the spa or the gym, but they have both. There are nice paths through the jungle area with nice water features here and there. It was a bit disappointing that the no smoking policy was not enforced very strictly. "