포모나, 로스앤젤레스의 해변 호텔

“3년째 겨울마다 이용했는데 항상 예약은 2베드를 했습니다.그런데 체크인을 하러가면 베드가 없다고 1베드를 줘서 불이익을 당했었어요. 올해도 혹시나했는데 올해도 또 1베드를 주면서 쇼파베드가있으니 쇼파베드를 이용하라고하고 여분의 이불도 없었네요. 가격은 작년보다 더 오른가격에 예약했는데 너무한거같아요. ”

“Reception was very kind and facilities are clean. Good!”

“A bit dirty and run down.”

“Superb ”

“Starting with Staff not finding my reservation made online. I received a room that was not suitable for guests. I was later charged extra $20 for having a friend over for dinner. Amenities were not clean and full of graffiti. Fridge, outlets covers and bathroom door lock missing. Had to place the 2 towels over the bed to try to get some sleep. Brought it up to the staff and moped the floor (dirty mop) really quick and that was it. I don’t recommend this hotel to anyone! Never coming back here!”

“Staf no talking Respectfully and very bad and attitude”