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모텔 6 프레스콧, 애리조나 여행 후기

2 out of 5
모텔 6 프레스콧, 애리조나
1111 E Sheldon St, Prescott, AZ

이용 후기

6.2
평점 10 - 훌륭해요. 1000개 이용 후기 중 181개" "
평점 8 - 좋아요. 1000개 이용 후기 중 263개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 200개" "
평점 4 - 별로예요. 1000개 이용 후기 중 152개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 204개" "

6.6/10

청결 상태

7.4/10

직원 및 서비스

5.4/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Nicholas

2024년 4월에 1박 숙박함

4/10 - 별로예요

Merry

반려동물 동반 여행, 가족 여행
Desk clerk nice. Room substandard. Ants on night stand. No bedspreads.
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 23일
Hi Merry,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 - 너무 별로예요

Wuilman

Reserve dos recámaras tal final solo 1 Y me cobraron demás Que ese problema venía de expedía
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Jose

출장 여행, 가족 여행
Todo bien camas muy confortables y solo no gusto los shower muy poca agua y se iba la agua caliente y salía muy fría
2024년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 17일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 - 별로예요

Guadalupe 님, Compton

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 19일
Hi Guadalupe,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

8/10 - 좋아요

Edward

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was adequate. It was ready for a one person stay with only one pillow so we asked for another and that wasn't a problem. Check in process was great. Front desk person was very friendly and personable. We thought that the pool would be open and heated but that was okay since we ended up staying out later at an event so it didn't matter.
2024년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 17일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 - 훌륭해요

Douglas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The General Manager herself check-ed me in. She was very kind, professional and personable. The staff seems pleasant, the property seems to be going through some improvements. I noticed them deep cleaning a room, which is great to see.
2024년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 17일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 - 너무 별로예요

Diana

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirtiest I have ever seen, no coffee in room.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 12일
Hi Diana,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

8/10 - 좋아요

Michelle 님, Flagstaff

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Manager and morning staff were very nice and helpful.
2024년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 3일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 - 괜찮아요

Donna

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
This was my third Motel 6 in three days, as we were traveling with dogs. Not a bad experience except for a lack of electrical outlets next to the beds. (Problematic for someone using a CPap machine).
2024년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 7일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

Delman

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet good people an very convenient great dining options
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 28일
Hi DelmanThanks for your review, we really appreciate the support. Lilith#Team6

8/10 - 좋아요

Rob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Low price, convenient location There was a broken window in the adjacent room patched with cardboard A patch of ice on the sidewalk The room could use some fresh paint
답변 제공: Brand Experience Team 님, 2024년 2월 7일
Hi Rob, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 - 훌륭해요

Renee

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the only things that were minor are: 1. the individual heating cooling contraption...noisy- hard for me to sleep- I need quiet. 2. Room smelled like cleaner to cover the smoke smell (some idiot must have smoked in this non-smoking room) you could smell the smoke in the bedding...I'll live..LOL 3. I would have liked a wall plug near the table at the bed....again very minor it is an older place but well kept, great staff, easy to find Thanks and I recommend it.
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 7일
Hi Renee,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Renee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The heater in the room doesn't work well, you're either tropical location hot or freezing there's no in between. Not enough electrical outlets. The TV in the room had pixel damage.
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 24일
Hi Renee,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
The room was affordable, clean, but we did get a strong cigarette smell in the room. The owner was very nice and welcoming. The people allowed to stay there are sketchy and drunks. Drunk hits a truck and the cops were called to take him in a dui unit van. Saw a homeless guy hanging out in one of the stair rails.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

robert

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Holes in sheets Requested a queen got a full People staying there are like residents Smoke filled area
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 9일
Hi Robert,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

8/10 - 좋아요

Cristina

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

JAY

2023년 12월에 1박 숙박함

4/10 - 별로예요

Monica

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Jeana 님, Prescott

2023년 12월에 1박 숙박함

8/10 - 좋아요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Folks this is a Motel 6, its not the Hilton so don't judge it that way. The staff are very friendly and where accommodating when one of the room's my group had rented had a broken door lock and changed rooms easily despite a busy event weekend. You have some fair choices for food and coffee in the area all an easy walk and traffic in and out isn't bad nor is the location hard to find but you can accidently pass the driveway before you realize it. Rooms are basic, and while I found the mattress in my room a bit firm for my liking, doesn't mean you will have an issue. If you need a place to store your travel kit for the day and place to call it a night with out breaking the bank, then this place works fine. If your expecting room service, and a mint on your bedding, go elsewhere.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 21일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

4/10 - 별로예요

Bradley 님, Sun City West

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was listed a non smoking room yet soon as we opened the door it smelt like a bar , all the rooms in town where full so could not leave , the two queen beds where against the walls with i night stand crammed in the middle , the toilet was dirty ,
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 13일
Hi Bradley,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태
Yearly visit to Prescott, AZ
Well, to start...no electrical inlets to charge our phones. Unsafe wi-fi; ...I guess I expected too much from a 3 star motel...:--(
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 13일
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 - 좋아요

Scott

2023년 12월에 1박 숙박함

8/10 - 좋아요

Leo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 13일
Hi Leo,Thank you for the excellent review! Maz K.#Team6

2/10 - 너무 별로예요

Lindsay

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스
The room was extremely small barely had any leg room between walls and beds or let alone in between the 2 very small beds. Toilet leaked. Was overcharged. Will never stay at this property again. Horrible experience.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Juan 님, rock springs

2023년 9월에 3박 숙박함

6/10 - 괜찮아요

Aaron

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Joseph

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Tammara

좋아요: 직원 및 서비스, 객실의 편안함
The room absolutely stunk of cigarettes. My husband is a smoker (outside only) and even he was gagging on the stench. We had to buy car air fresheners and put them in the a/c vent to be able to breathe. I get it was a smoking room but dang, open a window and spray some fabreeze once in a while. Other than that, the staff was very nice, and accommodating. We felt safe. The room was clean and it served its purpose.
2023년 9월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 11일
Hi Tammara,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 - 훌륭해요

Evan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean room, nice area. Not to far from some good restaurants.
2023년 9월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 3일
Hi Evan,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 - 괜찮아요

Monica

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Jose Paz

좋아요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Tabitha 님, Prescott

좋아요: 편의 시설/서비스
All the office lady where very nice and helpful.
2023년 9월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 3일
Hi Tabitha, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 - 너무 별로예요

Nevada

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Misty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

8/10 - 좋아요

BRYAN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place for a one night stay. Within walking distance to Whiskey Row which has plenty of restaurants and bars. Room was standard size, bathroom was large and clean.
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 27일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 - 너무 별로예요

Jennifer

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Pay more go elsewhere
The TV didn’t work… One of the stairwells was broken… People live at the motel… People that are not staying at the motel or hanging around the area…
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 14일
Hi Jennifer,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 - 괜찮아요

David

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Ms. Kristen

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

ron

출장 여행
별로예요: 청결 상태, 직원 및 서비스
NASTY PLACE
Upon arriving on Thursday into room, the whole floor was sticky, ONLY had 1 bath towel,and 1 hand towel. I called 8 times to front office, NO ANSWER. So, walked to office, told my findings, she did give 1 of the towels. NO, one came to mop nasty floor. Day two, still NO one came to mop floor, even after letting office know, Stayed 3 days, and after 5 times to get floor mopped, NO ONE EVER CAME TO MOP. WHY ????? Next, to many guests walking around, or standing in front of room talking into night late hours, or super early a.m. 5ish in morning....why ???? Pills of towels laying around the pool, NASTY trash laying on property, and large trash cans FULL FOR TWO DAYS....nasty, nasty.
2023년 8월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 30일
Hi Charles,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 - 너무 별로예요

Charles

출장 여행
별로예요: 직원 및 서비스
poot service
no maid service for the entire stay!!! one towel for three people foe a three night stay! no TP room keys only work for one day every night er had to get new keys!
2023년 8월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 30일
Hi Charles,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 - 훌륭해요

Sumii

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함

8/10 - 좋아요

Linda

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Regina

2023년 8월에 1박 숙박함

4/10 - 별로예요

Jordan

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Jennifer 님, 2023년 8월 2일
Thank you for your stars. Would love to know what we could do better for your next stay.

10/10 - 훌륭해요

Michael

반려동물 동반 여행
Front desk clerk was very busy, but did an outstanding job and was extremely helpful. Grounds need a good sweep down.
2023년 7월에 1박 숙박함
답변 제공: Jennifer 님, 2023년 8월 2일
Thank you so much for your review. We will address the issue you mentioned immediately.