Find Resorts & Hotels with Spas in Puerto Aventuras

"loving "

"As our taxi pulled up to the hotel there was someone waiting to help us with our luggage. We were Also greeted with a cold glass of Sangria. The food was good. The entertainment was awesome. And the staff professional and took care of our issues right away. What I didn't like was that I had to leave."

"Love this resort, great food. Amazing staff. Can’t wait to go back! "

"Fabulous resort! "

"The customer service was top. The only thing that was not ok with my family was the beach area (something the hotel staff cannot control). The beach has a lot of sargassum (summer 2025), and it’s not possible to swim. Options are taking a catamaran or going to Cozumel via ferry. Food was good (and we are very selective with that). We are happy with our stay!!! "

"Resort was beautiful and very big so if you planned to go make sure you have in mind that you will walk to wherever your room is after 10:30 cause it’s when the transportation stops but my family and my kids had a blast I would recommend "

"From the moment we arrived, the service at this resort was nothing short of outstanding. Every team member we encountered—from the front desk to the wait staff—was warm, attentive, and genuinely committed to making our stay unforgettable. The food was a standout highlight. Every meal, whether from the buffet or à la carte restaurants, was fresh, flavorful, and beautifully presented. We especially appreciated the variety offered each day—there was always something new and delicious to try. The resort itself is stunning. The grounds are meticulously maintained, the pools are clean and inviting, and the beach access couldn’t be more convenient. We also took full advantage of the spa and fitness center, both of which exceeded expectations. The only small critique would be the king bed—it was a bit firmer than we prefer. A softer mattress or plush topper would have made it perfect. Overall, this was one of the best all-inclusive experiences we’ve ever had. This was our second time and we intend to return in the future! "

"**Please Read** I completely understand that there are differing levels of experience with all-inclusive resorts, differing likes and dislikes and (full disclosure) this was our first all-inclusive experience. But people, let me tell you. We have NOTHING but good things to say about this place, their people, the food, the activities, the room, the pools, the drinks. It was all amazing. They pay such close attention to details and remember little things that you said or liked or ate. They even polished our sunglasses and brought them back to us at lunch, just because. We loved it. "

"Great location, friendly staff and awesome accommodations and activities"