Find Luxury Hotels in Richardson, TX

"Overall, I had a pleasant stay. The staff was very friendly, welcoming, and helpful throughout my visit, which I truly appreciated. The room itself was decent and comfortable, but it could have been cleaned a bit more thoroughly—especially the floors, which needed better vacuuming. I booked a room with a balcony, which I was looking forward to, but unfortunately there were multiple wasp nests present. This made it uncomfortable and unsafe to use the space. I would strongly recommend regular inspections and removal of any nests to ensure guest safety. Additionally, the common areas—particularly the hallways and lobby—could benefit from more frequent cleaning. With the amount of foot traffic, there was noticeable dirt buildup near the elevators. Keeping these areas clean and regularly sanitizing high-touch surfaces like elevator buttons would really improve the overall experience. Aside from those concerns, my stay was enjoyable. With a little more attention to cleanliness and maintenance, this could easily be a great place to stay."

"We stay here frequently. The location is great for all of our needs in the area. The room was clean and the beds were comfortable. The bathroom was clean, but could use a good deep clean to clean up or make repairs of grout and around fixtures and drains. We are light eaters, so the breakfast area is good and the offerings are just what we need (fruit, yogurt, oatmeal, bagels). The containers with oatmeal toppings looked like they may not always be thrown out and refreshed each day (the sugar container especially). The staff always greets us when we come and go and always offers to help us with anything we need. I'd love to see a filtered water station to refill water bottles like they have at others we have visited. The price is great, the people are nice, and we will continue to stay here."

"Although other reviews mentioned this being an “older hotel”, the interior of the hotel did not reflect that at all! The rooms, lobby, and hallways were very nicely renovated! And the entire hotel was immaculate! We will definitely stay here again when in the Dallas area! "

"The rooms were clean and spacious. The staff were fantastic - super friendly and professional. Everyone seemed genuinely happy. The front desk staff especially deserves accolades for staying professional while dealing with a huge obnoxious group of soccer players and broken elevators all weekend. Two out of three elevators were broken which was a huge inconvenience; whomever is in charge of maintenance should have been prioritizing repairs yet they remained broken all weekend. The fact that there are only ice machines on some floors but not others is inconvenient. The restaurant, bar, and market are obscenely overpriced and make airport food look like a bargain (Smart Water was $10; I paid $5 at DFW). The breakfast buffet was mediocre but the waitress was so nice. The beds were comfortable with good pillows and the motion activated floor illumination by your feet is nice. The room chairs are terrible and sized for children. Older and disabled people can’t use them because they are so low to the ground and lack arms. The parking lot needs far more disabled spaces near the entrance. I would stay here again but plan for off site meals and drinks."

"Clean friendly and convenient located. "