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스탠리 호텔 여행 후기

3 out of 5
스탠리 호텔
Wonderview Avenue 333, Estes Park, CO

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 397개" "
평점 8 - 좋아요. 1001개 이용 후기 중 277개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 161개" "
평점 4 - 별로예요. 1001개 이용 후기 중 98개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 68개" "

8.2/10

청결 상태

8.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
2020년 2월에 1박 숙박함

10/10 - 훌륭해요

Noah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 2박 숙박함

10/10 - 훌륭해요

CHERYL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: Shannon DeBus, DOS 님, 2020년 2월 17일
Thank you for your review. We hope you visit again soon.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Slam Bam Thank You Ma’am
I always love coming here! We do it annually, if not more as we live in Colorado. I’ve NEVER had a BAD experience so please don’t read this in that way. Only warning I have is don’t sleep in room 402. It’s right by glass doors that slam all night with people going through them and it’s attached to a main hallway. Other than that - it’s always a pleasure!
2020년 1월에 1박 숙박함
답변 제공: Shannon DeBus, DOS 님, 2020년 2월 17일
Thank you for your review. When you visit us again, please let us know so we can keep you away from the glass doors!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2020년 1월에 2박 숙박함
답변 제공: Shannon DeBus, DOS 님, 2020년 2월 17일
Thank you for you review. We hope you visit The Stanley Hotel again soon!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 편의 시설/서비스
The Stanley is an iconic place. We didn’t have a tv remote for the tv. They did bring one after calling 3 times. The guy on our night tour gave great historic information, but didn’t seem happy to be giving the tour. A little enthusiasm would have been appreciated. The Stanley property is beautiful with the mountain backdrop.
2020년 1월에 1박 숙박함

8/10 - 좋아요

Kiersten

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel with great history
Staying at The Stanley is always a great time! It is such a beautiful hotel, the staff is always very welcoming and we’ve always been grateful to be able to bring our dog! We stayed in The Lodge this trip and were surprised to find there wasn’t a mini fridge or a microwave despite having an enormous closet that would’ve easily fit these items. Of course we found out later that we could have gotten a fridge if we had just asked- but we hate to be a bother. For the price of the room, these amenities are just kind of expected these days. Oh well! We love The Stanley no matter what! Thanks for being such a cool place to stay!
2020년 1월에 3박 숙박함
답변 제공: Shannon DeBus, DOS 님, 2020년 2월 17일
Thank you for your review. We understand the requests for microwaves and refrigerators. The historic nature of these two buildings deter from adding these two items but we are always happy to bring a refrigerator to your room. We also have the new Aspire building with full kitchens. We hope you visit again soon!

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 편의 시설/서비스
Property and history is neat, but our room was dirty. The bathroom was in the worst shape and the furniture in the room was chipped and the carpet didn’t look like it had been vacuumed.
2020년 1월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was poorly soundproofed and the external doors poorly fitted which required shutting with force which was not pleasant when you are close to the exits. In addition, tours of the hotel we're being run during the day time resulting in a very noisy environment and little opportunity to have quiet time in a room during the day. There was also very noisy guests during the night between 11:00pm and 2:30am which disrupted the slepp of myself and a number of other guests on the floor.
2020년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The lobby is awesome. It was nice to sit by fireplace
2020년 1월에 2박 숙박함
답변 제공: Shannon DeBus, DOS 님, 2020년 2월 17일
Thank you for your review. We hope you visit again soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The hotel itself is gorgeous, but certainly be prepared for little quirks that come with staying in a historic hotel. The beds were extremely comfortable (wasn't sure what to expect there) but the shower is a little weak/not that warm, the heat is not controlled separately in each room so it can get really hot (luckily the windows still open), and you can hear everything through the walls. It's absolutely worth staying there once, but I don't know if I'd go back again and again, it's fairly pricey for the overall comfort.
2020년 1월에 2박 숙박함

10/10 - 훌륭해요

Grant

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 2박 숙박함
답변 제공: Shannon DeBus, DOS 님, 2020년 2월 17일
Thank you for your review. We hope you visit again soon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice stay—-the staff was excellent and the pol and spa and oh the sunna my grandchildren were very impressed Ages 13-11-8 super children great stay r
2020년 1월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
I did not like how dirty the property was and the lack of housekeeping.
2020년 1월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's a nice old hotel with lots of history in a beautiful mountain town
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property, we didn’t realize we bought a room in the Residences but they were gorgeous and roomy and just a walk down from the actual Stanley.
2020년 1월에 1박 숙박함

6/10 - 괜찮아요

Fernando

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Beautiful attraction
Room had multiple things in need of repair and hot water was warm, but not hot. Public areas in good condition. Felt hotel is more interested in being an attraction than a quality hotel for their guests.
2019년 12월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Room was very cold. Heat malfunction ironing board present but no iron.
2019년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The historic value and location were amazing. Unfortunately the staff was badly trained and unprofessional and the room and hotel were dirty and uncomfortable.
2019년 12월에 3박 숙박함

8/10 - 좋아요

Emma

2019년 12월에 1박 숙박함

2/10 - 너무 별로예요

mendy

2019년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 3박 숙박함
답변 제공: Shannon DeBus, DOS 님, 2020년 2월 17일
Thank you for your review. Please visit us again soon!

8/10 - 좋아요

Karl 님, Golden, Colorado

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very beautiful property, friendly and helpful staff, the location and history is amazing. We had dogs down the hall that barked most of the three days and nights we stayed. Another larger dog above us that very much enjoyed jumping on and off the bed whenever it was in the room. I understand that it might have been out of your control but when we asked at the front desk to help us out we were told there was nothing they could do. I'm sorry, there's always something they could do. They didnt even say they would talk with the dog guests. We love staying at the Stanley and will be back but we came up for relaxation and went home exhausted.
2019년 12월에 3박 숙박함

2/10 - 너무 별로예요

KSB

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Our room wasn’t ready until 2 hours after the 4pm check in time.
2019년 12월에 1박 숙박함

4/10 - 별로예요

Morgan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 12월에 1박 숙박함

8/10 - 좋아요

Poochkeeper 님, Colorado Springs, CO

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The temperature control light in the bedroom woke me up and was going on and off from 3am until 5ish. Something looks like it bit my finger. And a picture of my husband in the room had yellow striped wall paper on 1/2 the wall that wasn’t really there! The bedding was bleach fresh and the bed was comfortable. I wasn’t crazy about the mold?rust? In the grout of the tub.
2019년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I was given a room between the elevator and stairs. So it wasn’t a relaxing room. The day after Christmas the room was not refreshed. The whole experience with the Stanley hotel was a disappointment.
2019년 12월에 4박 숙박함

4/10 - 별로예요

Jboz78 님, Parker, CO

가족 여행
별로예요: 직원 및 서비스
The property was nice and the main building was nice.
2019년 12월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The main lobby was grand and the main lobby of The Lodge was nice. Originally we had reservations for the main hotel but contacted before our trip concerning water damage in the rooms and moved to The Lodge. We had NO housekeeping for our 4 day stay. We had to empty our trash into the lobby restroom trash. Same towels all 4 days, no beds made. Room not cleaned even after two reports to main front desk. Chrysallis Gift Shop staff rude. NO security in The Lodge. Strangers wondering the halls. Very disappointing and this was our Christmas Vacation!
2019년 12월에 4박 숙박함

6/10 - 괜찮아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 2박 숙박함

4/10 - 별로예요

Mark 님, Denver. CO

연인과의 여행
좋아요: 청결 상태
It's always beautiful up in the Estes and the Stanley has history like few other hotels. Unfortunately, we were assigned a room with no internet service. We asked to be moved to one that did since I was going to work a little from my laptop. We were moved to another room that was barely the size of a walk-in closet. It did have internet, but no desk to work from and 18 inched of clearance on each side of a queen-sized bed. The the clock in the tower rand every 1/2 hour...er, :21 and :51 of the hour. The lobby, usually decorated nicely for Christmas, had a lighted tree and that was it. We left early (1 of 2 nights booked) and cancelled our reservation at the restaurant for the second evening. We won't be going back.
2019년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
we were in the annex which is very modern, we then did the history tour of the hotel
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

TMM

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The authenticity and history. I hope it doesn’t lose that appeal with too much commercialization.
2019년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An awesome piece of history. Has that creepy feel to it that most people are expecting and the views are amazing.
2019년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The heat in my room never went beyond 63 degrees on a night that was below zero and even having a staff reset the temperature didn't help. There was no hot water for a shower, the bathroom was disgusting as tiles were broken and it was dirty. There was droplets of blood underneath the sink. The front desk was less than helpful and wanted to move me to their other building which was not convenient for me because my sister and 84 year old mother were in the next room. They did not send maintenance to fix the hot water so I had to use the shower in my sister's room. The restaurant was also freezing. Save your money and go to another hotel that has hot/cold running water and heat!
2019년 12월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The first room we were given never get above 57, we were told engineering would check on us. After 2 and a half hours waiting and no one showing up we asked for a different room. They had us move all of our stuff to a building next door. This room would never get below 78 and we could not sleep.
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

Linda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing history and gorgeous location. We enjoyed the late night tour and beautiful bar.
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GREAT experience
Stayed overnight Fri Nov 29, 2019. Stayed in the original building, 4th floor. The hotel itself, Hotel tour by Cody, property, restaurant Cascades and staff was everything I wanted since seeing The Shining TV movie in 97. One, and ONLY one, flaw...it was snow season and there was no hot water for my stay. I was told by front desk to let the water run to heat up pipes. I never got hot water and used hand towels to rinse myself off with Colorado cold water. Regardless, it was worth it. If you like paranormal, we did hear children running in the hall at 2am. If you're even thinking of eating at restaurant, call and make a reservation immediately. To have a hotel reservation is worth it because we did notice due to the famous hotel tour and restaurant, A LOT of locals and tourists come to property until the last tour and Cascades closes. We felt we didn't have the hotel lobby to ourselves until after 11pm, which was fine with us. And if you're not into paranormal but can appreciate the charm of this early 1900's hotel, it's still worth it.
2019년 11월에 1박 숙박함

6/10 - 괜찮아요

Melinda 님, Dallas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Not really good choices for food on property, no vending machines or ways to get water/drinks, staff sometimes rude like oh well so sorry with no recommendations for help. Everything closed so early. Would not come back!
2019년 12월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the fireplaces in both the main building and the one next door where we stayed. It felt like our own personal sitting room -very cozy. We also loved visiting with our hostess (she was from Cypress and was both friendly and professional.
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spooky! $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved this place, loved the vibe that the hotel offers. Definitely recommend to everyone to try once.
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel, very old. Staff was great very accommodating. Cascades restaurant was delicious.
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was nicer than expected considering the age of the hotel
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

Nancy 님, Florida

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our second stay at the Stanley. The property is beautiful, staff always cheerful and helpful.
2019년 12월에 1박 숙박함