외관

호텔 챕터 로마 여행 후기

4 out of 5
호텔 챕터 로마
Via S. Maria de' Calderari 47, Rome

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 391개 이용 후기 중 318개" "
평점 8 - 좋아요. 391개 이용 후기 중 42개" "
평점 6 - 괜찮아요. 391개 이용 후기 중 19개" "
평점 4 - 별로예요. 391개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 391개 이용 후기 중 7개" "

9.8/10

청결 상태

9.6/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

D AND C

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함
답변 제공: Giorgia Ranucci - Room Division Manager 님, 2023년 1월 3일
Dear Guest thanks for rating us 10/10, this makes us very happy :)See you soon back @ Chapter Roma!Giorgia

10/10 - 훌륭해요

Sangeun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
커피포트가 없고 물도 제공하지 않는건 좀 아쉽네요.
2020년 1월에 2박 숙박함
답변 제공: Giorgia Ranucci - Front Office Manager 님, 2020년 2월 6일
Dear Sangeun thank you for your positive feedback about your stay with us and for dedicating your time in reviewing Chapter Roma. Kettle are available upon request, so please feel free to contact Reception next time you'll stay with us. Hope to welcome you back in the nearest future

10/10 - 훌륭해요

Rachel

출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely room and very friendly staff. Thank you!
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Dianna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent service and great location!
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing staff and location.
2024년 5월에 2박 숙박함
답변 제공: Giorgia Ranucci -. Room Division Manager 님, 2024년 5월 24일
Ciao Steventhank you a lot for the mention about the staffKindness & service are our mantra all the time, and we appreciate feedback about itGrazie mille!

10/10 - 훌륭해요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 5박 숙박함

10/10 - 훌륭해요

sheldon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff, stylish hotel and rooms, nice rooftop bar. Our room was directly below the rooftop bar so there was some noise, but we were not bothered by it. I would request a room in another part of the hotel if you need quiet. Decent selection of gluten free items in the hotel breakfast. We would stay here again.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice, clean hotel with friendly staff. Great location. Would have liked a little softer pillows but otherwise it was perfect.
2024년 5월에 3박 숙박함
답변 제공: Giorgia Ranucci - Room Division Manager 님, 2024년 5월 24일
Ciao Anne we thank you for your feedback and suggestion :)Amazing you felt very well looked afterHave a lovely day

10/10 - 훌륭해요

Vicki

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was excellent for European hotel room. Very clean, comfortable bed, linens & bath products provided. Separate water closet & shower areas. We were upgraded to a junior suite & it was great! Kettle in room, bar in room (xtra of course) 2 waters provided per day. Elevator available. Rooftop bar was awesome. Close to Campo di Fiori market, Tiber River & all that that area provides. Would definitely stay again.
2024년 5월에 2박 숙박함
답변 제공: Giorgia Ranucci - Room Division Manager 님, 2024년 5월 24일
Dear Vicky it's very nice of you to mention all the amenities & products. We're glad to know you loved them!We're happy to read you had a great food & drinks experience on our Hey Guey Rooftop Bar :)We look forward to welcoming you again

10/10 - 훌륭해요

Will

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Giorgia Ranucci - Room Division Manager 님, 2024년 5월 24일
Thank you Will, we appreciate your positive feedback about your stay at Chapter Roma We all wish you a lovely summerA presto!

10/10 - 훌륭해요

Lydia

2024년 4월에 2박 숙박함
답변 제공: Giorgia Ranucci -. Room Division Manager 님, 2024년 5월 24일
Dearest Lydia we are very happy to receive your positive review after your experience at Chapter RomaLook forward to welcoming you again soon

10/10 - 훌륭해요

Dorothea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Schickes Hotel in bester Lage. Sehr freundliches und aufmerksames Personal, sehr guter Service. Würden wir wieder buchen.
2024년 4월에 7박 숙박함
답변 제공: Giorgia Ranucci - Room Division Manager 님, 2024년 5월 24일
Dearest Dorothea thanks a lot for your mention about the service and the staff, this is very much appreciatedWe hope to see you again in the nearest futureGiorgia

10/10 - 훌륭해요

Trevor Jason Anthony

2024년 4월에 2박 숙박함
답변 제공: Giorgia Ranucci - Room Division Manager 님, 2024년 5월 24일
Ciao Trevor, thank you very much for your amazing rating! We all wish you a lovely summerAll my best

6/10 - 괜찮아요

EMMANUEL

2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Ajitkumar

2024년 3월에 3박 숙박함
답변 제공: Giorgia Ranucci - Room Division Manager 님, 2024년 4월 22일
Thanks a lot for this amazing rating and thanks for sharing it with the Expedia communityWish you a lovely day!

10/10 - 훌륭해요

Heather

연인과의 여행
Chapter just does it right. Beautifully designed, great location and terrific staff.
2024년 3월에 4박 숙박함
답변 제공: Giorgia Ranucci - Room Division Manager 님, 2024년 4월 5일
Dear Heatherthank you very much for your super nice review and mention about the staff :)Awaiting for you to come back!

10/10 - 훌륭해요

edward

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and modern hotel with a bar and breakfast on the premises.
2024년 3월에 5박 숙박함
답변 제공: Giorgia Ranucci - Room Division Manager 님, 2024년 3월 30일
Hi Ted, thank you very much for your positive feedback about your stay, bar & breakfast at Chapter Roma!We have just enriched our buffet and we're happy to read you appreciate itHave a lovely day

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and fantastic staff
2024년 3월에 3박 숙박함
답변 제공: Giorgia Ranucci - Room Division Manager 님, 2024년 3월 30일
Ciao Stephen thanks for the mention about the staff, I'm happy to know the team went above and beyond:)Wish you an amazing day

8/10 - 좋아요

ODED

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean Very good breakfast
2024년 3월에 3박 숙박함
답변 제공: Giorgia Ranucci -. Room Division Manager 님, 2024년 3월 21일
Grazie mille! Thank you for writing this nice review about your experience at Chapter RomaWe remain at your disposal for any future reservation with usKind regards

10/10 - 훌륭해요

Justin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were all without exception, friendly, professional and helpful. Thankyou!
2024년 3월에 3박 숙박함
답변 제공: Giorgia Ranucci -. Room Division Manager 님, 2024년 3월 19일
Ciao Justin, thanks to you for this lovely mention! I'm very happy to read that, as this is the most important aspect of our job Wish you an amazing day and all the best

10/10 - 훌륭해요

Marcelo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente
2024년 2월에 3박 숙박함
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 3월 14일
Dear Marcelo, Thank you so much for this very encouraging review, I am so glad to read that you have fully enjoyed your stay with us, this is very rewarding for all of us. We really hope to have the immense pleasure to welcome you back very soon. Kindest regards, Marie-Anne - Guest Relations Manager

10/10 - 훌륭해요

Andrea Susanne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alle Mitarbeiter waren sehr freundlich und hilfsbereit bei allen möglichen Fragen. Es war sauber und viele wichtige Sehenswürdigkeiten sind zu Fuß erreichbar
2024년 3월에 4박 숙박함
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 3월 9일
Liebe Andrea, Vielen Dank für diese sehr ermutigende Bewertung, ich bin froh, dass Sie Ihren Aufenthalt bei uns genossen haben. Es ist wahr, dass die Lage sehr zentral und in der Nähe aller wichtigen historischen Sehenswürdigkeiten ist. Vielen Dank, dass Sie sich so positiv über das Hotelpersonal geäußert haben, und ich freue mich, dass Sie das Hotel sehr sauber vorgefunden haben. Wir hoffen wirklich, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Marie-Anne

8/10 - 좋아요

Andrea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel staff very friendly Unable to use bar area as not in use during our stay which was disappointing
2024년 2월에 3박 숙박함
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 3월 3일
Dear Andrea, Thank you so much for your wonderful review, I am so glad you have enjoyed your stay with us. I am sorry you could exceptionnally not use the bar area due to a very special event we had in the hotel. Next time you come we will make sure to offer you a drink at our bar. Kindest regards, Marie-Anne - Guest Relations Manager

10/10 - 훌륭해요

Laila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 2월 29일
Dear Laila, Thank you so much for this wonderful review, I am so glad to see that you have fully enjoyed your time with us and this excellent rating is very rewarding for all of us, I really hope to have the immense pleasure to welcome you back very soon. Kindest regards,Marie-Anne - Guest Relations Manager

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel chapter is outstanding. The staff are friendly, welcoming and professional. The room was stylish and comfortable, and provided a welcome respite when I needed some quiet time. The hotel is well located and all of central Rome is within walking distance. A great modern hotel.
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 2월 29일
Dear Timothy, Thank you so much for this excellent review. I am so glad to read that you have found the hotel outstanding and the staff very friendly. Thank you for talking so well about the hotel location, it is true that you can reach every historical site walking. We really hope to have the pleasure to welcome you back very soon. Kindest regards, Marie-Anne - Guest Relations Manager

10/10 - 훌륭해요

Lewis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel in a great location. All the staff were super helpful, friendly and couldn’t have been more accommodating.
2024년 2월에 3박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 2월 29일
Dear Lewis, I am so glad you have found the hotel beautiful and the location great. Thank you also for talking so well about the staff, I will share your kind words with them. We really hope to have the immense pleasure to welcome you back very soon, Marie-Anne - Guest Relations Manager

10/10 - 훌륭해요

Natalie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 3월 9일
Dear Natalie, Thank you so so much for this wonderful review that I really appreciate. I am so glad that you have enjoyed your stay with us and I really hope to have the pleasure to welcome you back very soon. Kindest regards, Marie-Anne

10/10 - 훌륭해요

Akemi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kind Staff, Small but Clean and Stylish Rooms
Staff were friendly and helpful. I arrived in the morning, far earlier than check-in time so there wasn't a room they could put me in available yet, but they were able to store my luggage for me and moved them to my room automatically once it was available (I wasn't around at the time as I already went off to sight see). I wanted a quiet room away from the street and was given one on a higher floor facing the back. I was able to sleep well so no complaints. The manager was chilling in the lobby cafe area but did not forget to check in with me to make sure I was happy. The room was small, as I already expected, but it was clean. The room was stylish with cheeky phrases for various amenities. The bathroom amenities are more L:A Bruket which is quite nice (they did stick the conditioner in one of the shampoo bottles but it didn't affect my experience as there were two bottles of shampoo and the other bottle was correct). Shower is a rain shower (I had no flooding problems) but a shower cap is provided in case you don't want to wash your hair. I could only find one outlet by the bed, its not quite enough to charge all my devices. I had a free drink with my Hotels.com reservation and was able to get a drink at the rooftop bar, the drink was mid the bar atmosphere was nice (it unfortunately was booked out with a private birthday party of sorts but they still let me up for the drink). I booked at an overpriced time of the year, would stay again at normal prices.
Bathroom is rain shower only
Solo Pad- French Bed Taken on iPhone 0.5x magnification
bag holding hair dryer
The middle shampoo had either lotion or conditioner in it, not shampoo, but there were two shampoos so it's okay XD
2023년 10월에 2박 숙박함
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 3월 3일
Dear Akemi, Thank you so much for your beautiful review, I am so glad you have enjoyed your stay with us. I am happy we managed to move you to another room so that you were able to sleep better. Thank you so much for talking so well about the hotel staff and the general atmosphere in hotel. We really hope to have the pleasure to welcome you back very soon, kindest regards, Marie-Anne - Guest Relations Manager

10/10 - 훌륭해요

Aziz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommended
An amazing hotel. Every part of our stay there was truly great. Blown away at how accommodating every member of staff was.
2024년 2월에 3박 숙박함
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 2월 29일
Dear Aziz, Thank you so much for this lovely review. I am so glad you have enjoyed your stay with us. And we can't wait to welcome you back very soon. Kindest regards from all of us, Marie-Anne - Guest Relations Manager

10/10 - 훌륭해요

Nicholas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here for 3 nights in February 2024, staff on reception were friendly. Room was large and plenty of space. cleaned daily, would recommend this hotel to anyone who visits Rome.
2024년 2월에 3박 숙박함
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 2월 29일
Dear Nicholas, Thank you so much for this lovely review, and for your kind words. We really hope to have the pleasure to welcome you back very soon. Kindest regards, Marie-Anne

10/10 - 훌륭해요

Vladyslav

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 2월 15일
Dear Vladyslav, Thank you so much for this wonderful rating, we really hope to have the pleasure to welcome you back very soon. Kind regards, Marie-Anne

10/10 - 훌륭해요

A

2024년 2월에 3박 숙박함
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 2월 15일
Dear Alison, Thank you so much for according us such a high rating, this is incredibly rewarding for all of us. We really hope to have the immense pleasure to welcome you back very soon. Kindest regards, Marie-Anne

10/10 - 훌륭해요

Tanisha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff members were kind, helpful, and very informative.
2024년 2월에 6박 숙박함
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 2월 10일
Dear Tanisha,Thank you so much for this wonderful review. I am so glad that you have found the staff helpful, informative and kind. These words are very rewarding for all of us and give a lot of meaning to all the efforts we put into our work. It was such a pleasure to meet you and we really hope to have the immense pleasure to welcome you back soon. Kindest regards, Marie-Anne

10/10 - 훌륭해요

stephanie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I LOVE this hotel. It was charming, upscale, great toiletries and shower. Large bed. Beautiful view. Staff was excellent and food was great. Can’t wait to stay there again.
2024년 2월에 1박 숙박함
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 2월 10일
Dearest Stephanie, Thank you so so much for this wonderful review. I am so glad to read that you have fully and truly enjoyed your experience @Chapter Roma and that you are already planning to come back for another visit :)I would like to thank you especially for mentioning the kindness and the professionalism of the hotel staff, I will share your words with all of them. It was a pleasure to meet you and I hope to see you very soon. I remember very well that you have loved your room, so next time you come we will do our very best to assign you the same room. Kindest regards, Marie-Anne

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were incredibly helpful and friendly.
2024년 2월에 2박 숙박함
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 2월 9일
Dear Charles, Thank you so much for this wonderful review, we all know how important this stay was for you and for Lily. We are glad that we were able to create an unforgettable experience for you and we really hope to have the immense pleasure to welcome you back very soon. Kindest regards, Marie-Anne

10/10 - 훌륭해요

Zlata

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice! Definitely will re to my friends and coming back myself
2024년 2월에 3박 숙박함
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 2월 9일
Dear Zlata, Thank you so much for this wonderful review, I am so glad you have enjoyed your stay with us and that you will share your wonderful experience @Chapter Roma with your friends. We really hope to have the pleasure to welcome you back very soon to write another chapter together :)Thank you dear Zlata for taking the time to review Chapter Roma. Kind regards, Marie-Anne

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location for days in central Rome and evenings in Trastevere, superb helpful staff, bar service a little slow but everything else was perfect.
2024년 1월에 6박 숙박함
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 2월 7일
Dear Keith, Thank you so much for your lovely words. I am so glad you have found the staff super helpful and I will make sure to share your encouraging feedback with them. For the rest we will make sure to work on it, in order to offer you the perfect stay next time you come. Warm regards from all us,Marie-Anne - Guest Relations Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very pleasant experience
It was an amazing pleasant experience. Thank you for such a lovely stay
2024년 1월에 1박 숙박함
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 1월 31일
Dear Eli, Thank you so much for this lovely review. I am so glad you enjoyed your stay with us, and thank you so much for defining your experience as amazing and pleasant. We really hope to have the pleasure to welcome you back very soon. In the meantime I wish you a wonderful day ahead.Kindest regards from all of us, Marie-Anne

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel. Excelled service and staff couldn’t do enough for you. We will definitely stay here on our next trip to Rome.
2024년 1월에 2박 숙박함
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 1월 31일
Dear Natalie, Thank you so much for this wonderful review, and especially for mentioning the kindness of the hotel staff. This is definitely the best compliment you could have given us and I have already shared your kind and encouraging words with all of them. We really hope to have the occasion to welcome you back in the near future and in the meantime I wish you a pleasant day. Kind regards, Marie-Anne

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 7박 숙박함
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 1월 31일
Dear Simon, Thank you so much for this lovely review. It is very rewarding for all of us to get a 10 out of 10, it gives a lot of meaning to our hard work. We really hope to have the immense pleasure to welcome you back very soon and in the meantime I wish you a wonderful day ahead . Kindest regards, Marie-Anne

10/10 - 훌륭해요

Latina

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed most of my Trip to Chapter Roma. Pros: Stylish decor and clean rooms. Was walking distance to majority of what I wanted to see and taxis were easily to order. Cons . The doors only lock with a flimsy lock no electronic lock. Not sure if it’s the doors or walls but you hear everything in the hallway. I mean everything. It wasn’t a loud environment but on mornings when others were checking out it did interfere with sleep. Staff for the most part friendly but a few with a smug attitudes. I enjoyed my 5 day stay and would stay again but will definitely see what else is out there at the price point of Hotel Roma.
2023년 12월에 5박 숙박함
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 1월 26일
Dear Latina, Thank you so much for this lovely review. I am so glad you enjoyed the decor of the rooms and the atmosphere in general. I am also very happy you have found the staff friendly, this is the best compliment you could have given us. We really hope to have the pleasure to welcome you back in the future. I send you my best regards, Marie-Anne

10/10 - 훌륭해요

Andrew

2024년 1월에 4박 숙박함
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 1월 26일
Dear Andrew, Thank you so much for this excellent rating, I am so glad you have fully enjoyed your stay with us and I really hope to have the immense pleasure to welcome you back very soon. Kindest regards, Marie-Anne

10/10 - 훌륭해요

Pierre

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an excellent stay at Chapter Roma. The staff is friendly, available and professional. The room on the corner of the 4th floor was perfect. The hotel is prefectly located, near all the interesting sites. We'll come back for our next trip for sure!
2024년 1월에 3박 숙박함
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 1월 24일
Dear Pierre, Thank you so much for this lovely review, I am so glad to read that you have found the staff friendly, available and professional. Thanks also for mentionning the centrality of our location, it is true that every historical site can be reached walking from the hotel. We really hope to have the pleasure to welcome you back in the future. Kind regards, Marie-Anne

8/10 - 좋아요

Alexander 님, Miami Beach

2024년 1월에 2박 숙박함
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 1월 24일
Hi Alexander, Thank you so much for rating us 4 out of 5, this is very much appreciated and rewarding for all of us. I really hope we will have the pleasure to welcome you back in the near future, and in the meantime I wish you a nice day ahead.Kind regards, Marie-Anne

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommended
Clean, friendly staff, great room and location, no real complaints - could stay for a longer trip!!
2024년 1월에 2박 숙박함
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 1월 26일
Dear Adil, Thank you so much for this lovely review. I am so glad you have truly and fully enjoyed your stay with us and I really hope to have the immense pleasure to welcome you back very soon. Kind regards, Marie-Anne

10/10 - 훌륭해요

Cynthia 님, Pasadena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Boutique hotel in a great location. Amazing staff! Terrific bar and breakfast options. Close to Gaeibaldi bridge and so so walkable!!
2024년 1월에 5박 숙박함
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 1월 21일
Dear Cynthia, Thank you so much for this lovely review, I am so glad to read your kind words, thanks also for talking so well about the breakfast options. I am happy to read you could take advantage of the very central location of the hotel. We hope to have the immense pleasure to welcome you back soon. Kind regards, Marie-Anne

10/10 - 훌륭해요

Simon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome hotel great interior, room very comfortable and large. Shower outstanding Good breakfast Service 1st class
2024년 1월에 2박 숙박함
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 1월 19일
Dear Simon, Thank you so much for your kind words and for taking the time to review Chapter Roma. It is true that the design of the hotel is very special and unique to Chapter Roma and I am so glad you enjoyed it. Thanks also for talking so well about the breakfast. We really hope to have the pleasure to welcome you back very soon. Kindest regards, Marie-Anne

10/10 - 훌륭해요

FRANCOIS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Chouette expérience
Une très belle expérience. Design, accueil, emplacement! Rien à redire, j'y reviens les yeux fermés
2024년 1월에 1박 숙박함
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 1월 17일
Cher François, Je suis très heureuse de lire que vous avez apprécié votre séjour et que l'expérience a répondu à vos attentes. Je suis heureuse que vous ayez pu profiter de l'emplacement très pratique de l'hôtel et que vous ayez trouvé le personnel très amical et professionnel. J'espère vraiment avoir l'immense plaisir de vous accueillir à nouveau dans un avenir proche et, en attendant, je vous souhaite une très belle journée. Je vous prie d'agréer l'expression de mes salutations distinguées, Marie-Anne

8/10 - 좋아요

Sabrina Loëtitia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Les points positifs : près de tout, le personnel est très sympa et réactif, décoration originale Le point négatif et important : problème d’insonorisation (bruit de circulation, le matin on entend le voisin de chambre se doucher) Je ne sais pas si je reviendrai mais en tout cas l’hôtel est bien le seul bémol c’est le bruit ! Le directeur de l’hôtel devrait investir dans le double vitrage et insonoriser les murs de ses locaux
2024년 1월에 4박 숙박함
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 1월 17일
Chère Sabrina, C'était un grand plaisir pour moi de faire votre connaissance :)Merci beaucoup pour cet excellent commentaire, je suis ravie que vous ayez trouvé le personnel très sympathique et réactif, c'est certainement le meilleur compliment que vous pouviez nous faire. D'un autre côté, je suis vraiment désolée que vous ayez rencontré des problèmes de bruit et que vous n'ayez pas pu vous reposer convenablement. Nous tiendrons compte de vos commentaires pour nous améliorer dans un avenir proche. Bien à vous, Marie-Anne - Guest Relations Manager

10/10 - 훌륭해요

OSAMU

2024년 1월에 2박 숙박함
답변 제공: Marie-Anne - Guest Relations Manager 님, 2024년 1월 17일
Dear Osamu, Thank you so much for this excellent rating, this is extremely rewarding for us, so thank you for this. We really hope to have the immense pleasure to welcome you back very soon. In the meantime I wish you a beautiful day ahead. Kind regards, Marie-Anne