로스턴 호텔 검색: 지금 예약 가능한 인기 숙소

“Wanted to cancel due to a *********** & *******- contacted hotel via Expedia requesting consideration for a non-refundable room refund - my message was ignored by hotel and have not had a response from hotel despite Expedia requesting feedback on our stay - disappointed with service from both parties.”

“Fantastic stay. Staff very friendly and efficient. Food in the restaurant delicious.”

“The room was spacious and clean but the air con didn’t work and the room was 27 degrees all night. There was basically no staff on hand and the ones that were there were overworked and not available for the most part. The meal in the evening was almost inedible the £30 steak was all gristle and I ordered a cheesy garlic bread which I came as a normal one, when I mentioned it to the waiter they didn’t do anything. When I asked for the bill I had to wait 30 minutes and also ask another waiter,...

“The room was clean, good size with everything you need. Dog friendly rooms. Staff were very helpful and friendly. Restaurant was excellent with good food, reasonably priced so we had breakfast, lunch and an evening meal there. Very popular but still really quiet at night. Definitely stay again. Being really picky, there was some superficial updates needed. The TV was basic and small. No plug sockets by the bed. Personally I did not like having my towels folded up and placed back in the bathroom....

“Excellent reception and bar staff. Ate elsewhere so cannot comment on food etc.”

“Really well set up room with a small kitchen”

“Great place to stay been multiple times and always as good as our 1st visit lovely staff always helpfull.”

“The host was very kind and helpful. The room was small for three people, and hot. It was right on the road so we had to keep the window closed all night. Perhaps an upstairs room would be more comfortable. The stay was certainly fine, but quite simple/basic.”

“Lovely location and grounds. Very helpful staff. Good food.”

“Very pleasant stay and the staff were very friendly.”

“Check in was no frills. We arrived half an hour before check in and was offered a room but for an extra fee. I accidentally booked the room for one person so had to pay an extra £12 for breakfast which was fair enough but on check out an additional £10 for the extra person which I thought was unfair.”

“Great staff good food Room very hot, could have done with a fan as a minimum That said, it was a very hot day. I will be back!”

“Room was lovely & cozy with great en-suite. Plenty of tea & coffee etc which was refilled every day. Snacks & a mini bar also. Staff were really friendly & helpful. Excellent breakfast included. Definitely recommend The Family Tree.”

“Fabulous stay. Lovely, spacious, spotless twin room with very clean, modern en suite. Everywhere is extremely clean and very well maintained. Plenty of parking and a fantastic outside area for sunny days. Staff very friendly and helpful. Generous meal portions and absolutely delicious! We joined in the quiz night and were even greeted warmly (and helped!) by the locals. We will definitely be staying again!”