“The staff was mostly amazing. They were very accommodating with my early checking and always offering assistance. There was a snafu with someone being checked into my room after I had already checked in — which was disturbing to say the least. However the staff was quick to offer apologies and make up for the oversight. There were a LOT of gnats and mosquitos in my room so that was pretty frustrating especially at night when trying to sleep. But my only real complaint was the spa service. I was...
“The service, the food, and concierge service is amazing. The property itself is beautiful. The staff is great. Bruno is an amazing host. They really take care of you and want you to have a great experience. I booked several activities with their concierge service after coming from Machu Picchu. They accommodated some last minute requests and I am so happy that I used their concierge service instead of looking elsewhere to explore the Sacred Valley. They have the best communication and I...
“One of the most idyllic and peaceful retreats I’ve visited in traveling to 50 countries. You will not regret your stay. On site restaurant has great food. Breakfast included is full breakfast with many options including made to order omelettes. ”