Saint-Josse-ten-Noode, Brussels hotel rooms at the Best Western

"Very noisy - due to the elevators or AC system. "

"Not sure if time of year or the city but the room was more than expected "

"Our superior family room was spacious and clean, with a comfortable pull out and main bed. Only complaint about the room was there was no conditioner and the shampoo was terrible. Breakfast was OUTSTANDING. So many choices!! Overall a great stay. "

"The staff were super nice, and the location is fine in front of the train station. Although the area is dodgy. But what is really bad is that for a 4 star hotel you had to pay extra to get toothbrushes and slippers… 5£ for a pair of slippers…"

"Great hotel, very nice rooms. Suoer great location, close to train station and the Market."

"Good location"

"If you're looking to splash out on a nice hotel, I would suggest looking at other places at this price point. Yes, it is decorated beautifully. However, it felt like corners were cut in other places that made it feel less than luxurious, We requested "light" housekeeping; we didn't expect fresh sheets, but we thought it would include making the bed. It didn't, which was pretty disappointing to come back to and wish that was properly explained to us. I'm all for making more sustainable choices but I'd be curious to know how spending 5 - 10 min max making a bed is an environmental choice. Someone had been in our room and taken the bins out. We had left one of our room keys in the room, which was taken when we returned. Thank god nothing happened, but it made us feel really uneasy not knowing who had taken it and if they'd be back while we were there. You pick a hotel like this to enjoy the space. However, the TV only has a couple of channels in English which are mostly news and no option to log in to your own Netflix or cast from your phone. This feels like a basic essential for any modern hotel. There isn't a minibar you can pay for in the room. Room service shuts at 10pm, although they actually stop you from ordering well before that. When we did go down to the bar to take drinks back up, we stood there with no acknowledgement for at least 10 minutes. Finally, the location isn't ideal. You think trendy hotel, you expect trendy neighbourhood. Quite the opposite."

"Room was great. Location was great. Check in and out was a breeze. Couldn’t adjust room temp and some of us had issues with the WiFi access. Otherwise a fantastic stay. "

"Staff could be more inviting, they were all huddled up in a corner having a chat. "