“I had high hopes for Hotel El Ganzo because it’s a beautiful property with a great atmosphere, but unfortunately my stay was overshadowed by a very upsetting experience.
Before leaving our room, we specifically requested that housekeeping not enter. Despite that request, housekeeping entered our room anyway. When we returned, we discovered that $700 in cash was missing.
I immediately reported the incident to hotel management and requested that it be investigated. This situation left us feeling...
“I had high hopes for Hotel El Ganzo because it’s a beautiful property with a great atmosphere, but unfortunately my stay was overshadowed by a very upsetting experience.
Before leaving our room, we specifically requested that housekeeping not enter. Despite that request, housekeeping entered our room anyway. When we returned, we discovered that $700 in cash was missing.
I immediately reported the incident to hotel management and requested that it be investigated. This situation left us feeling...
Wismick