객실 내 금고, 책상, 노트북 작업 공간, 암막 커튼
예약 가능 여부 확인

힐튼 산 살바도르 여행 후기

5 out of 5
힐튼 산 살바도르
89 Av Norte y 11 Calle Poniente, Colonia Escalon, San Salvador, SS

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 955개 이용 후기 중 599개" "
평점 8 - 좋아요. 955개 이용 후기 중 235개" "
평점 6 - 괜찮아요. 955개 이용 후기 중 67개" "
평점 4 - 별로예요. 955개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 955개 이용 후기 중 26개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

YOUNG PIL

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 4박 숙박함
답변 제공: Concierge 님, 2022년 2월 28일
Estimado Sr. Young Pil Como estuvo su estadía, en espera de oír pronto noticias Concierge

10/10 - 훌륭해요

YOUNG PIL

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: Concierge 님, 2021년 12월 21일
Estimado Sr. Young Pil Quisiéramos saber como fue su estancia con nosotros Atentamente, Concierge

10/10 - 훌륭해요

YOUNG PIL

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: Concierge 님, 2021년 12월 18일
Estimado Sr. Pil Como estuvo su estadía con nosotros, en espera de oír pronto noticias Concierge

10/10 - 훌륭해요

YOUNG JUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very good but expensive restaurant.
답변 제공: Guest Experience Champion 님, 2015년 9월 19일
Dear MR YOUNG JUN Thank you for reviewing us! Our staff is very happy to learn you enjoyed your stay; we are committed to delivering memorable experiences to our guests. Your comments regarding the Restaurant prices will be shared with the related departments in an effort to provide you with a better service. We hope you will prefer Crowne Plaza San Salvador on your next trip to El Salvador. Best regards, Roberto Medina Guest Experience Champion

10/10 - 훌륭해요

Cyndi 님, Tampa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean facilities. Friendly staff. Great location.
2024년 5월에 2박 숙박함
답변 제공: Rodrigo Rivas Customer service 님, 2024년 5월 28일
With great pleasure, we have received your kind comments about your stay at our hotel. Your feedback fills us with gratitude and inspires us to keep improving every day.It has been an honor to be part of your journey and contribute to making it special. Your recognition means a lot to all of us here at the hotel.We sincerely hope to have the privilege of welcoming you again in the future and exceeding your expectations once more.We sincerely thank you for choosing our hotel and for sharing your experience with us.Regards,

10/10 - 훌륭해요

faith

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was perfect. Had a direct view of the volcano.
2024년 3월에 4박 숙박함
답변 제공: Rodrigo Rivas Customer Service 님, 2024년 5월 28일
With great pleasure, we have received your kind comments about your stay at our hotel. Your feedback fills us with gratitude and inspires us to keep improving every day.It has been an honor to be part of your journey and contribute to making it special. Your recognition means a lot to all of us here at the hotel.We sincerely hope to have the privilege of welcoming you again in the future and exceeding your expectations once more.We sincerely thank you for choosing our hotel and for sharing your experience with us.Regards,

10/10 - 훌륭해요

Melinda 님, Denver

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, wonderful central location. Safe, clean property with walkable neighborhood. There was a pagent going on, but there was still space in restaurants.
2024년 3월에 2박 숙박함
답변 제공: Rocío Ruiz 님, 2024년 5월 9일
Dear Melinda:Thank you very much for sharing your comments with us! We are happy to know that your stay was a success. Waiting for your prompt visit again!

10/10 - 훌륭해요

Samuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Rocio Ruiz 님, 2024년 5월 9일
Querido Samuel Agradecemos de manera especial por otorgarnos la máxima calificación. Estamos a sus ordenes

10/10 - 훌륭해요

Maria

2024년 5월에 2박 숙박함
답변 제공: Rodrigo Rivas Customer service 님, 2024년 5월 28일
With great pleasure, we have received your kind comments about your stay at our hotel. Your feedback fills us with gratitude and inspires us to keep improving every day.It has been an honor to be part of your journey and contribute to making it special. Your recognition means a lot to all of us here at the hotel.We sincerely hope to have the privilege of welcoming you again in the future and exceeding your expectations once more.We sincerely thank you for choosing our hotel and for sharing your experience with us.Regards,

10/10 - 훌륭해요

Adriana Leonor

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 2박 숙박함
답변 제공: Rodrigo Rivas Customer service 님, 2024년 5월 1일
Es con gran placer que recibimos sus amables comentarios sobre su estancia en nuestro hotel. Su feedback nos llena de gratitud y nos inspira a seguir mejorando cada día.Ha sido un honor haber sido parte de su viaje y contribuir a hacerlo especial. Su reconocimiento significa mucho para todos nosotros aquí en el hotel.Esperamos sinceramente tener el privilegio de darle la bienvenida nuevamente en el futuro y superar sus expectativas una vez más.Le agradecemos sinceramente por elegir nuestro hotel y por compartir su experiencia con nosotros.Saludos,

8/10 - 좋아요

Carlos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This Hotel is very good. *Read the rest of the review but in short I can definitely recommend it** It is a large property with a large staff. This requires excellent management and it shows because it runs very well. I add that it hosts many large events and the staff is able to do that and make guests feel great. I have only great things to say about the individuals taking care of the rooms and specially the staff at the breakfast area. All very attentive, polite and good at what they do. I would recommend it but I will give a few heads up. Parking can be tricky if there is a large event going on but there is always parking, you just might have to take a few more steps. A/C was excellent. TV was good with some cable channels but local TV was snowy. Alarm clock available and hangers, etc. This was good.The one complain I have about the room I had is the noise. I could hear when someone in an adjacent room was taking a shower or when they left a phone on a table and it was vibrating. I can in fact recommend this Hotel as it is in a very convenient location. GET THE ROOM/PACKAGE WITH BREAKFAST? It is excellent and they have an omelette station which was excellent and also a PUPUSA station (typical Salvadorean food) which will set a high standard for pushups. Excellent. There is a walk way to go to an adjacent building with a great food court as well. I still have to sort out a problem with my Hilton account and points but that is provably a website problem.
2024년 4월에 6박 숙박함
답변 제공: Rodrigo Rivas Customer Service 님, 2024년 4월 23일
ith great pleasure, we have received your kind comments about your stay at our hotel. Your feedback fills us with gratitude and inspires us to keep improving every day.It has been an honor to be part of your journey and contribute to making it special. Your recognition means a lot to all of us here at the hotel.We sincerely hope to have the privilege of welcoming you again in the future and exceeding your expectations once more.We sincerely thank you for choosing our hotel and for sharing your experience with us.Regards,

10/10 - 훌륭해요

Jaime

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel very helpful staff
2024년 4월에 4박 숙박함
답변 제공: Rodrigo Rivas Customer Service 님, 2024년 4월 22일
With great pleasure, we have received your kind comments about your stay at our hotel. Your feedback fills us with gratitude and inspires us to keep improving every day.It has been an honor to be part of your journey and contribute to making it special. Your recognition means a lot to all of us here at the hotel.We sincerely hope to have the privilege of welcoming you again in the future and exceeding your expectations once more.We sincerely thank you for choosing our hotel and for sharing your experience with us.Regards,

8/10 - 좋아요

Ruth 님, torrance

2024년 4월에 1박 숙박함
답변 제공: Rodrigo Rivas Customer Service 님, 2024년 5월 28일
With great pleasure, we have received your kind comments about your stay at our hotel. Your feedback fills us with gratitude and inspires us to keep improving every day.It has been an honor to be part of your journey and contribute to making it special. Your recognition means a lot to all of us here at the hotel.We sincerely hope to have the privilege of welcoming you again in the future and exceeding your expectations once more.We sincerely thank you for choosing our hotel and for sharing your experience with us.Regards,

4/10 - 별로예요

Bruce

좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Unexpirenced Staff at check in. They told me that they couldn't give me the room i bocked because overbooking and changed me to a lower value room
2024년 4월에 2박 숙박함
답변 제공: Rodrigo Rivas Customer service 님, 2024년 4월 23일
We appreciate your kind comments about your stay at our hotel.We want you to know that we take your feedback very seriously, and we are diligently working to prevent such incidents from happening again. Your opinion motivates us to strive for excellence in providing memorable experiences in the future.We sincerely apologize for any inconvenience caused and hope to have the opportunity to welcome you back soon, where we aim to exceed your expectations.regards,

10/10 - 훌륭해요

Nelson

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo estubo bien y lo recomiendo.
2024년 4월에 1박 숙박함
답변 제공: Rodrigo Rivas Customer service 님, 2024년 4월 22일
Es con gran placer que recibimos sus amables comentarios sobre su estancia en nuestro hotel. Su feedback nos llena de gratitud y nos inspira a seguir mejorando cada día.Ha sido un honor haber sido parte de su viaje y contribuir a hacerlo especial. Su reconocimiento significa mucho para todos nosotros aquí en el hotel.Esperamos sinceramente tener el privilegio de darle la bienvenida nuevamente en el futuro y superar sus expectativas una vez más.Le agradecemos sinceramente por elegir nuestro hotel y por compartir su experiencia con nosotros.Saludos,

10/10 - 훌륭해요

Gabriela

2024년 3월에 3박 숙박함
답변 제공: Rodrigo Rivas Customer service 님, 2024년 5월 5일
Es con gran placer que recibimos sus amables comentarios sobre su estancia en nuestro hotel. Su feedback nos llena de gratitud y nos inspira a seguir mejorando cada día.Ha sido un honor haber sido parte de su viaje y contribuir a hacerlo especial. Su reconocimiento significa mucho para todos nosotros aquí en el hotel.Esperamos sinceramente tener el privilegio de darle la bienvenida nuevamente en el futuro y superar sus expectativas una vez más.Le agradecemos sinceramente por elegir nuestro hotel y por compartir su experiencia con nosotros.Saludos,

10/10 - 훌륭해요

Ana 님, Mission Viejo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved this hotel and I am so happy that we chose this hotel. The hotel staff was so friendly and inviting when we checked in and the hotel and grounds were beautiful. I was surprised at the quality and the selection of the food at the hotel restaurant, it was outstanding. Overall this hotel was one of the best that I have stayed in while visiting the city of San Salvador .
2024년 4월에 7박 숙박함
답변 제공: Rodrigo Rivas Customer Service 님, 2024년 4월 12일
With great pleasure, we have received your kind comments about your stay at our hotel. Your feedback fills us with gratitude and inspires us to keep improving every day.It has been an honor to be part of your journey and contribute to making it special. Your recognition means a lot to all of us here at the hotel.We sincerely hope to have the privilege of welcoming you again in the future and exceeding your expectations once more.We sincerely thank you for choosing our hotel and for sharing your experience with us.Regards,

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2024년 4월에 1박 숙박함
답변 제공: Rodrigo Rivas Customer Service 님, 2024년 4월 9일
With great pleasure, we have received your kind comments about your stay at our hotel. Your feedback fills us with gratitude and inspires us to keep improving every day.It has been an honor to be part of your journey and contribute to making it special. Your recognition means a lot to all of us here at the hotel.We sincerely hope to have the privilege of welcoming you again in the future and exceeding your expectations once more.We sincerely thank you for choosing our hotel and for sharing your experience with us.Regards,

10/10 - 훌륭해요

Jorge

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like the elevator.
2024년 3월에 5박 숙박함
답변 제공: Rodrigo Rivas Customer service 님, 2024년 4월 8일
Es con gran placer que recibimos sus amables comentarios sobre su estancia en nuestro hotel. Su feedback nos llena de gratitud y nos inspira a seguir mejorando cada día.Ha sido un honor haber sido parte de su viaje y contribuir a hacerlo especial. Su reconocimiento significa mucho para todos nosotros aquí en el hotel.Esperamos sinceramente tener el privilegio de darle la bienvenida nuevamente en el futuro y superar sus expectativas una vez más.Le agradecemos sinceramente por elegir nuestro hotel y por compartir su experiencia con nosotros.Saludos,

10/10 - 훌륭해요

Luis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Made me feel at home! Everyone was very courteous and strived to do their best. The hotel lies at the foot of an impressive volcano, outdoor dining was perfect, breakfast buffet quite impressive, especially the pupusas. Shout out to Roberto who made our meals a pleasure. Bedrooms are nice size, comfy beds, big bathrooms and most of all, sparkling clean. The one downside was the waiting times for the elevator but we did know beforehand one was going through maintenance. In short, great stay. El Salvador is not only beautiful, with great and varied cuisine, friendly people, but extremely safe. You definitely have a returning guest!
2024년 3월에 3박 숙박함
답변 제공: Rodrigo Rivas Customer Service 님, 2024년 4월 6일
With great pleasure, we have received your kind comments about your stay at our hotel. Your feedback fills us with gratitude and inspires us to keep improving every day.It has been an honor to be part of your journey and contribute to making it special. Your recognition means a lot to all of us here at the hotel.We sincerely hope to have the privilege of welcoming you again in the future and exceeding your expectations once more.We sincerely thank you for choosing our hotel and for sharing your experience with us.Regards,

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
El desayuno buffet muy bueno!
2024년 3월에 2박 숙박함
답변 제공: Rodrigo Rivas Customer service 님, 2024년 4월 4일
Es con gran placer que recibimos sus amables comentarios sobre su estancia en nuestro hotel. Su feedback nos llena de gratitud y nos inspira a seguir mejorando cada día.Ha sido un honor haber sido parte de su viaje y contribuir a hacerlo especial. Su reconocimiento significa mucho para todos nosotros aquí en el hotel.Esperamos sinceramente tener el privilegio de darle la bienvenida nuevamente en el futuro y superar sus expectativas una vez más.Le agradecemos sinceramente por elegir nuestro hotel y por compartir su experiencia con nosotros.Saludos,

10/10 - 훌륭해요

Daniel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great place to stay while visiting El Salvador.
2024년 3월에 1박 숙박함
답변 제공: Rodrigo Rivas Customer Service 님, 2024년 4월 1일
With great pleasure, we have received your kind comments about your stay at our hotel. Your feedback fills us with gratitude and inspires us to keep improving every day.It has been an honor to be part of your journey and contribute to making it special. Your recognition means a lot to all of us here at the hotel.We sincerely hope to have the privilege of welcoming you again in the future and exceeding your expectations once more.We sincerely thank you for choosing our hotel and for sharing your experience with us.

2/10 - 너무 별로예요

Sandra

2024년 3월에 1박 숙박함
답변 제공: Rodrigo Rivas Customer service 님, 2024년 4월 20일
Queremos que sepa que tomamos muy en serio sus comentarios, y estamos trabajando arduamente para evitar que ocurran incidentes similares en el futuro. Su opinión nos motiva a esforzarnos por ofrecer experiencias memorables.Nos disculpamos sinceramente por cualquier inconveniente causado y esperamos tener pronto la oportunidad de darle la bienvenida nuevamente, donde esperamos superar sus expectativas.Podria contarnos su experiencia la correo customer.servicerd@agrisal.comSaludos

10/10 - 훌륭해요

Ingrid

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo muy bien
2024년 3월에 2박 숙박함
답변 제공: Rodrigo Rivas Customer service 님, 2024년 4월 1일
Es con gran placer que recibimos sus amables comentarios sobre su estancia en nuestro hotel. Su feedback nos llena de gratitud y nos inspira a seguir mejorando cada día.Ha sido un honor haber sido parte de su viaje y contribuir a hacerlo especial. Su reconocimiento significa mucho para todos nosotros aquí en el hotel.Esperamos sinceramente tener el privilegio de darle la bienvenida nuevamente en el futuro y superar sus expectativas una vez más.Le agradecemos sinceramente por elegir nuestro hotel y por compartir su experiencia con nosotros.

8/10 - 좋아요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place to stay
2024년 3월에 1박 숙박함
답변 제공: Rodrigo Rivas Customer Service 님, 2024년 4월 1일
With great pleasure, we have received your kind comments about your stay at our hotel. Your feedback fills us with gratitude and inspires us to keep improving every day.It has been an honor to be part of your journey and contribute to making it special. Your recognition means a lot to all of us here at the hotel.We sincerely hope to have the privilege of welcoming you again in the future and exceeding your expectations once more.We sincerely thank you for choosing our hotel and for sharing your experience with us.

10/10 - 훌륭해요

Oscar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
El personal muy amable y atento, el Hotel está bien mantenido y cuida los detalles. Solo le falta mejorar la presión de agua en la ducha y que haya más caudal.
2024년 3월에 2박 숙박함
답변 제공: Rocio Ruiz 님, 2024년 3월 19일
Es nuestro deseo que su reciente visita a Hilton San Salvador haya sido placentera como lo fue para nosotros tenerle en casa.Gracias por compartir sus comentarios, estos son muy especiales para nosotros dado que nos ayudan a mejorar el servicio y cumplir con las expectativas de nuestros visitantes, en espera de ir pronto noticias.

8/10 - 좋아요

Elvin 님, Guatemala

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bonito lugar
2024년 3월에 2박 숙박함
답변 제공: Rocio Ruiz 님, 2024년 3월 19일
Querido Elvin:Es nuestro deseo que su reciente estancia con nosotros haya sido placentera como lo fue para nosotros tenerle como huésped.Gracias por compartir sus comentarios con nosotros, que le gusto todo, en espera de ir pronto noticias

10/10 - 훌륭해요

Brian

2024년 3월에 1박 숙박함
답변 제공: Rodrigo Rivas Customer Service 님, 2024년 4월 1일
With great pleasure, we have received your kind comments about your stay at our hotel. Your feedback fills us with gratitude and inspires us to keep improving every day.It has been an honor to be part of your journey and contribute to making it special. Your recognition means a lot to all of us here at the hotel.We sincerely hope to have the privilege of welcoming you again in the future and exceeding your expectations once more.We sincerely thank you for choosing our hotel and for sharing your experience with us.Regards,

8/10 - 좋아요

Giomar 님, New York

Very good
2024년 3월에 3박 숙박함
답변 제공: Rodrigo Rivas Customer Service 님, 2024년 3월 11일
With great pleasure, we have received your kind comments about your stay at our hotel. Your feedback fills us with gratitude and inspires us to keep improving every day.It has been an honor to be part of your journey and contribute to making it special. Your recognition means a lot to all of us here at the hotel.We sincerely hope to have the privilege of welcoming you again in the future and exceeding your expectations once more.We sincerely thank you for choosing our hotel and for sharing your experience with us.Regards,

10/10 - 훌륭해요

francisco

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was placed i the presidential suite and was awesome
2024년 3월에 2박 숙박함
답변 제공: Rocio Ruiz 님, 2024년 3월 8일
Dear Francisco:Thank you for being part of our family staying at Hilton San Salvador Conference Center. We love reading how we make you feel in the time that we have the pleasure to service you and how can improve to always give you our best.

10/10 - 훌륭해요

Jorge

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La experiencia fue superada a lo expectado. Un exelente servicio y un trato humano como antes no habia mi familia experimentado
2024년 2월에 1박 숙박함
답변 제공: Rocio Ruiz 님, 2024년 2월 26일
Querido Jorge:Es nuestro deseo que su reciente visita haya sido placentera como lo fue para nosotros.Nos complace saber que superamos tus expectativas y estamos a la orden para poder asistirle nuevamente. Agradecemos su preferencia.

10/10 - 훌륭해요

Vilma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2024년 2월에 4박 숙박함
답변 제공: Rocio Ruiz 님, 2024년 2월 26일
Dear Vilma:Thank you very much for sharing your comments with us! We are happy to know that your stay was a success.

10/10 - 훌륭해요

Roxana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente el trato y la amabilidad de todos los empleados
2024년 2월에 2박 숙박함
답변 제공: Rocio Ruiz 님, 2024년 2월 26일
Nos encanta leer buenos comentarios sobre tu experiencia en Hilton San Salvador,Te esperamos pronto,

10/10 - 훌륭해요

Gabriela

2024년 2월에 1박 숙박함
답변 제공: Rodrigo Rivas Customer service 님, 2024년 3월 22일
Es con gran placer que recibimos sus amables comentarios sobre su estancia en nuestro hotel. Su feedback nos llena de gratitud y nos inspira a seguir mejorando cada día.Ha sido un honor haber sido parte de su viaje y contribuir a hacerlo especial. Su reconocimiento significa mucho para todos nosotros aquí en el hotel.Esperamos sinceramente tener el privilegio de darle la bienvenida nuevamente en el futuro y superar sus expectativas una vez más.Le agradecemos sinceramente por elegir nuestro hotel y por compartir su experiencia con nosotros.Saludos,

10/10 - 훌륭해요

Juan Pablo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good
2024년 2월에 2박 숙박함
답변 제공: Rocio Ruiz 님, 2024년 2월 23일
Dear Juan PabloWe thank you your preference for Hilton San Salvador San Salvador. It will be a pleasure to have you back soon.

8/10 - 좋아요

Nicolas

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It results in a convenient location for my daily work activities
2024년 2월에 3박 숙박함
답변 제공: Rocio Ruiz 님, 2024년 2월 23일
Dear Nicolas:We thank you your preference for Hilton San Salvador San Salvador. Our willing is that you had enjoyed your recent stay with us as we do. It will be a pleasure to have you back soon.

8/10 - 좋아요

Troy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Seems a little older but still nicely presented. A bit overpriced in my opinion.
2024년 2월에 1박 숙박함
답변 제공: Rocio Ruiz 님, 2024년 2월 22일
Dear Troy:Thank you very much for taking the time to answered the survey, your comments are very special for us.

2/10 - 너무 별로예요

Yesenia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
No volcano view
Did not get volcano view even though that’s what I paid for
2024년 2월에 2박 숙박함
답변 제공: Rocio Ruiz 님, 2024년 2월 22일
Dear Yesenia.Sorry About the situation occured that we can not provided the service we wil work on it to have it back, Best Regards,

10/10 - 훌륭해요

HECTOR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
PERSONAL MUY AMABLE Y RESUELVEN
2024년 2월에 2박 숙박함
답변 제공: Rodrigo Rivas Customer service 님, 2024년 2월 8일
Es con gran placer que recibimos sus amables comentarios sobre su estancia en nuestro hotel. Su feedback nos llena de gratitud y nos inspira a seguir mejorando cada día.Ha sido un honor haber sido parte de su viaje y contribuir a hacerlo especial. Su reconocimiento significa mucho para todos nosotros aquí en el hotel.Esperamos sinceramente tener el privilegio de darle la bienvenida nuevamente en el futuro y superar sus expectativas una vez más.Le agradecemos sinceramente por elegir nuestro hotel y por compartir su experiencia con nosotros.Saludos,

6/10 - 괜찮아요

Jovan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The only thing I did not like was the fact that the hottest water available in the shower was not hot enough. I like my showers hot at the beginning.
2024년 1월에 1박 숙박함
답변 제공: Rodrigo Rivas Customer Service 님, 2024년 2월 8일
We appreciate your kind comments about your stay at our hotel. We want you to know that we take your feedback very seriously and are working diligently to prevent this type of incident. Your opinion motivates us to continue striving to provide memorable experiences in the future. We look forward to the opportunity to serve you again soon and exceed your expectations.Sincerely,

6/10 - 괜찮아요

tom

출장 여행
좋아요: 청결 상태, 객실의 편안함
Not Hilton worthy
It's possible I just had bad luck, but nevertheless this was my experience. Check-in was good. Staff is friendly and helpful. Hotel itself needs overall renovation and feels weary. Day 1. Around 2pm I went to the restaurant and ordered a coffee, an ice-tea, a bottle of sparkling water, and a steak, rare, not medium rare, rare (!), with peppercorn sauce, salad and an oven potato, as sides. The coffee was horrible, felt like instant coffee. A pity taking in mind that the country has really good coffee production. Simply can't understand Hilton serves watery coffee. The steak arrived, well done, how even, if you order rare? I would have been okay with medium rare, but well done? Can't be.. The peppercorn sauce and sparkling water were missing, so I reminded the waitress, who apologized, brought me the sparkling water, and ran to the kitchen for the peppercorn sauce. Unfortunately the sauce never came. Weird taking in consideration I was the only customer in the restaurant at that time. The salad was a tuna salad! Who in their right mind serves a tuna salad with a steak? The oven potato was tasty. Day 2; My flight was at 10pm and I've been visiting customers all day so wanted to take a shower after, but a late check-out was not possible. Not even an hour or two. Which I understand when the hotel is full. I wasn't allowed to take a shower in the gym area either and couldn't enter as you need a key card to access. As a loyal Hilton customer this just feels wrong. Sad story
2024년 1월에 2박 숙박함
답변 제공: Rocio Ruiz 님, 2024년 2월 21일
Dear Mr Tom:On behalf of Hilton San Salvador would like to apologize for the inconvenience occurred during your stayWe appreciate your comments very special way. Rest assured that we will take the necessary actions to prevent this from happening again. We hope you do not have any problems again, but if they happen, please tell us, so we can solve it as soon as possible. If there anything else we can do for you please let us know.

10/10 - 훌륭해요

Julio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy bonito hotel
2024년 1월에 1박 숙박함
답변 제공: Rodrigo Rivas Customer service 님, 2024년 2월 8일
Es con gran placer que recibimos sus amables comentarios sobre su estancia en nuestro hotel. Su feedback nos llena de gratitud y nos inspira a seguir mejorando cada día.Ha sido un honor haber sido parte de su viaje y contribuir a hacerlo especial. Su reconocimiento significa mucho para todos nosotros aquí en el hotel.Esperamos sinceramente tener el privilegio de darle la bienvenida nuevamente en el futuro y superar sus expectativas una vez más.Le agradecemos sinceramente por elegir nuestro hotel y por compartir su experiencia con nosotros.Saludos,

10/10 - 훌륭해요

Judikay

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was an amazing stay
2024년 1월에 4박 숙박함
답변 제공: Rodrigo Rivas Customer Service 님, 2024년 2월 8일
With great pleasure, we have received your kind comments about your stay at our hotel. Your feedback fills us with gratitude and inspires us to keep improving every day.It has been an honor to be part of your journey and contribute to making it special. Your recognition means a lot to all of us here at the hotel.We sincerely hope to have the privilege of welcoming you again in the future and exceeding your expectations once more.We sincerely thank you for choosing our hotel and for sharing your experience with us.Regards,

10/10 - 훌륭해요

Lidia Esmeralda

가족 여행
excellent location, service and staff. I requested a mini refrigerator for my room upon check in -it was brought up to my room as soon as I inside. The staff is VERY attentive and welcoming
2024년 1월에 4박 숙박함
답변 제공: Rodrigo Rivas Customer service 님, 2024년 2월 8일
Es con gran placer que recibimos sus amables comentarios sobre su estancia en nuestro hotel. Su feedback nos llena de gratitud y nos inspira a seguir mejorando cada día.Ha sido un honor haber sido parte de su viaje y contribuir a hacerlo especial. Su reconocimiento significa mucho para todos nosotros aquí en el hotel.Esperamos sinceramente tener el privilegio de darle la bienvenida nuevamente en el futuro y superar sus expectativas una vez más.Le agradecemos sinceramente por elegir nuestro hotel y por compartir su experiencia con nosotros.Saludos,

10/10 - 훌륭해요

Neftali 님, Santa Ana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Rodrigo Rivas Customer service 님, 2024년 2월 8일
Es con gran placer que recibimos sus amables comentarios sobre su estancia en nuestro hotel. Su feedback nos llena de gratitud y nos inspira a seguir mejorando cada día.Ha sido un honor haber sido parte de su viaje y contribuir a hacerlo especial. Su reconocimiento significa mucho para todos nosotros aquí en el hotel.Esperamos sinceramente tener el privilegio de darle la bienvenida nuevamente en el futuro y superar sus expectativas una vez más.Le agradecemos sinceramente por elegir nuestro hotel y por compartir su experiencia con nosotros.Saludos,

10/10 - 훌륭해요

Dorje

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lots of open space
2024년 1월에 3박 숙박함
답변 제공: Rodrigo Rivas Customer Service 님, 2024년 2월 8일
With great pleasure, we have received your kind comments about your stay at our hotel. Your feedback fills us with gratitude and inspires us to keep improving every day.It has been an honor to be part of your journey and contribute to making it special. Your recognition means a lot to all of us here at the hotel.We sincerely hope to have the privilege of welcoming you again in the future and exceeding your expectations once more.We sincerely thank you for choosing our hotel and for sharing your experience with us.Regards,

8/10 - 좋아요

Lloyd

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place is very modern and clean.
2024년 1월에 1박 숙박함
답변 제공: Rodrigo Rivas Customer Service 님, 2024년 2월 8일
With great pleasure, we have received your kind comments about your stay at our hotel. Your feedback fills us with gratitude and inspires us to keep improving every day.It has been an honor to be part of your journey and contribute to making it special. Your recognition means a lot to all of us here at the hotel.We sincerely hope to have the privilege of welcoming you again in the future and exceeding your expectations once more.We sincerely thank you for choosing our hotel and for sharing your experience with us.Regards,

10/10 - 훌륭해요

ALEX

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service, food and staff. Will be back soon
2024년 1월에 3박 숙박함
답변 제공: Rodrigo Rivas Customer Service 님, 2024년 2월 8일
With great pleasure, we have received your kind comments about your stay at our hotel. Your feedback fills us with gratitude and inspires us to keep improving every day.It has been an honor to be part of your journey and contribute to making it special. Your recognition means a lot to all of us here at the hotel.We sincerely hope to have the privilege of welcoming you again in the future and exceeding your expectations once more.We sincerely thank you for choosing our hotel and for sharing your experience with us.Regards,

10/10 - 훌륭해요

Eliazar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location and property size…
2024년 1월에 5박 숙박함
답변 제공: Rodrigo Rivas Customer service 님, 2024년 2월 8일
Es con gran placer que recibimos sus amables comentarios sobre su estancia en nuestro hotel. Su feedback nos llena de gratitud y nos inspira a seguir mejorando cada día.Ha sido un honor haber sido parte de su viaje y contribuir a hacerlo especial. Su reconocimiento significa mucho para todos nosotros aquí en el hotel.Esperamos sinceramente tener el privilegio de darle la bienvenida nuevamente en el futuro y superar sus expectativas una vez más.Le agradecemos sinceramente por elegir nuestro hotel y por compartir su experiencia con nosotros.Saludos,

10/10 - 훌륭해요

Diana

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 9박 숙박함
답변 제공: Rodrigo Rivas Customer service 님, 2024년 2월 8일
Es con gran placer que recibimos sus amables comentarios sobre su estancia en nuestro hotel. Su feedback nos llena de gratitud y nos inspira a seguir mejorando cada día.Ha sido un honor haber sido parte de su viaje y contribuir a hacerlo especial. Su reconocimiento significa mucho para todos nosotros aquí en el hotel.Esperamos sinceramente tener el privilegio de darle la bienvenida nuevamente en el futuro y superar sus expectativas una vez más.Le agradecemos sinceramente por elegir nuestro hotel y por compartir su experiencia con nosotros.Saludos,