산타 로사 아일랜드의 럭셔리 호텔

“Staff was awful. I paid for 3 rooms, arrived well after check-in, and my rooms were not ready. 30 minutes later I’m told my rooms are ready. 2 rooms were, however the 3rd room was occupied. My teenage daughters walked in on a man coming out of the shower and 2 kiddos were also running around the room nude. I requested a refund immediately and was told i had to wait until Monday and speak with the manager.”

“The property and area was great! Beware of the beds not so comfortable:(”

“불친절”

“Beach view and access awesome”

“I had stayed at this property before but didn't realize it when booking. I was not disappointed. The hotel was clean and well maintained and the staff was amazing! They went above and beyond to make sure we had a great experience. The beach location is perfect and the property is nice and relaxing. The on-site restaurant facing the beach is super convenient with great food and service. I would absolutely stay here again. This is an older property but it is well maintained and clean.”

“Always a nice place to stay, rooms are always clean and spacious, friendly staff. The pool was out of service which was a huge bummer but the indoor pool and hot tubs were functional and we could use our neighbor hotel pools”

“We had a wonderful stay. Everything was listed accurately.”