산타 로사 아일랜드 호텔 검색: 지금 예약 가능한 인기 숙소

“Super nice staff and clean room quiet area. ”

“The room was huge and the bathroom as well. The staff was kind and friendly and helpful”

“Roaches, snacks for breakfast”

“펜서콜라의 가장 아름다운 곳에 위치해있으며, 정면의 해변과 바다가 마음을 탁 트이게 해줍니다. 리조트의 직원들은 모두 친절했고, 무료조식은 간단한 수준이었지만 그래도 요긴했습니다. 아직은 살짝 서늘한 계절이었는데, 수영장 지역에 2개의 따뜻한 탕을 만들어놔서 좋았습니다.”

“👍”

“Everything was wonderful except it was difficult to get a hold of guest services when needed. Also, the water temperature of the showers was either cold or scalding hot, no in between.”

“Great cost option for connecting rooms.”

“불친절”

“There is not a more perfect view than from each of the balconies! We've enjoyed every time we've stayed.”

“From the time we walked into the reception area, our experience was disappointing. The customer service agent was rude and unhelpful, which set a negative tone for our stay. When we reached our room, we encountered several safety and cleanliness concerns: there was water pooling on the floor, and there appeared to be mold on the door. The overall condition of the hotel felt very old and rundown, and the level of upkeep did not justify the price we paid. I expect better from a hotel stay,...

“Housekeeping needs improvement had a few days no service had to search out towels and toilet paper, pool area very dirty food and trash laying about for days. Beds are horrible. Sink in middle definitely old.”

“Was dirty”

“We had a wonderful family weekend. The staff was very helpful and the rooms were nice and clean. I loved how the beach was a few steps away from the hotel. The restaurant/bar has delicious food and drinks. You do have to park for parking $15 dollars per day but I would do it again cuz we loveee this place. Can’t wait to be back.”

“The property is gorgeous, however, they could give you more details than they do. For instance, we opened the room with no instruction, no directories, no anything. The electrical outlets in the kitchen mostly did not work. I tried to use the Keurig and ran it through a few times and it was the most disgusting thing I have seen. Thank goodness, I did bring my own Keurig.. If you like a really really hard bed than you would love this one. I could hardly sleep and when I did get up my back was...

“My stay was wonderful. I loved how close everything was. The pool at night was so beautiful as well as the scenery. My room was very clean and homey. However the staff is slightly racist and not the best organized. As a women of color me and my significant other did not feel welcomed and we received a different kind of respect than the others. Hotel and inclusions 10/10! Staff and employees not so much unfortunately.”